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• GRC Manager Roles
  {{Breadcrumb|[[Main Page|Home]] > [[Configuration]] > [[GRC Administration]] > Roles|GRC}} ==Administration Roles==
  3 KB (438 words) - 20:47, 14 November 2023
• Supported Languages
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration|System]] > Language ...include the ability to automatically translate all of the labels within an application to managing the translation of an individual string.
  2 KB (294 words) - 20:11, 11 April 2024
• Profiles
  ...ion]] > [[System Administration|System]] > [[Data]] > Profiles|[[:Category:Administration|Index]]}} ...profiles may have been automatically added through the installation of an application and are pre-configured and ready to be used by these applications.
  2 KB (280 words) - 20:10, 11 April 2024
• Document Manager Administration
  |[[Main Page|Home]] > [[Administration]] > Document Manager |style="text-align:right;"|[[:Category:Document Manager Administration|Index]]
  3 KB (417 words) - 18:03, 21 March 2024
• ITOM Roles and Rights
  {{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > Roles and Rights|[[:Category:ITOM|I ...s full access to the configuration interface for SIS server Management and Application Settings}}
  3 KB (380 words) - 20:05, 11 April 2024
• Document Manager Roles
  All users of the Hornbill Platform, regardless of the application, must possess the "'''User Role'''". To use, and interact with, the Hornbil :: This user can add, view and edit documents within the document manager application and also also create and manage libraries and tags
  2 KB (284 words) - 09:06, 23 January 2024
• Project Manager Roles
  |[[Main Page|Home]] > [[Administration]] > [[Project Manager Administration]] > Project Manager Roles |style="text-align:right;"|[[:Category:Project Manager Administration|Index]]
  3 KB (390 words) - 09:06, 23 January 2024
• Entity Explorer
  __NOTOC__[[Main Page|Home]] > [[Administration]] > Hornbill Application > Entity Explorer Each Hornbill application is delivered with access to its database schema and entity relationships. T
  2 KB (319 words) - 18:43, 11 April 2024
• Live Chat
  ...t that are accessible from the Live Chat application icon in the left hand application bar. Visibility and access to these different areas are dependant on your l ==Administration==
  2 KB (321 words) - 15:28, 14 November 2020
• Timesheet Manager Administration
  |[[Main Page|Home]] > [[Administration]] > Timesheet Manager ...iguration options for Timesheet Manager which can be configured within the Administration portal.
  3 KB (420 words) - 08:29, 26 May 2020
• Manage Languages
  |[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[Language]] > Manage Languages |style="text-align:right;"|[[:Category:Administration|Index]]
  3 KB (385 words) - 20:06, 11 April 2024
• Change Ownership
  |[[Main Page|Home]] > [[Administration]] > [[Document Manager Administration|Document Manager]] > Change Ownership :* [[Document Manager Administration]]
  2 KB (253 words) - 18:17, 10 April 2024
• Configuration
  ==Application Configuration== [[File:BoardManagerConfig.png|link=Board Manager Administration]]
  4 KB (629 words) - 16:01, 22 November 2023
• Reporting
  __NOTOC__[[Main Page|Home]] > [[Administration]] > Reporting ...that you require. Standard reporting comes as part of the service manager application while the Measures, Widgets, Dashboards and Slideshows features form the Ho
  3 KB (376 words) - 22:47, 18 March 2024
• Core Hornbill Automations
  ...Configuration]] > [[Business Process Designer]] >Core Hornbill Automations|Administration}} ...plication. These automations can be used as part of BPM workflows from any application.
  4 KB (522 words) - 22:27, 18 March 2024
• Create an Individual User Account
  :* [[Users|Users (Administration)]] ...:checkbox.png|8px|baseline|link=]] You know if you are creating a Basic or Application User
  4 KB (590 words) - 21:30, 11 April 2024
• Navigation
  ...e displayed applications and options within each application and access to administration will be controlled by the roles and rights assigned to you. * '''Administration'''
  5 KB (802 words) - 22:58, 1 February 2024
• Project Relationships
  ...Service Requests, Services and Configuration Items if the Service Manager Application is also installed on your instance. * It is possible to relate Suppliers if the Supplier Manager Application is also installed on your instance.
  4 KB (553 words) - 18:01, 19 January 2021
• Project Manager Business Process
  |[[Main Page|Home]] > [[Administration]] > [[Project Manager Administration]] > Business Processes |style="text-align:right;"|[[:Category:Project Manager Administration|Index]]
  2 KB (236 words) - 18:03, 2 February 2018
• System Settings
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > Settings ...over the internet. Web Hooks can send information from Hornbill to another application as soon as a record is updated, rather than relying on scheduled imports or
  2 KB (288 words) - 23:48, 9 February 2024
• Advanced Settings
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[System Settings| Settings]] > Advanced ...Some of these settings can also be managed from within other areas of the Administration interface or from the Hornbill Client. Before changing a setting it is imp
  3 KB (505 words) - 23:57, 9 February 2024
• Collaboration Roles
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Collaboration Administration |Collaboration]] > Roles :: This role grants the rights to define translations for application strings between different languages
  2 KB (211 words) - 20:04, 10 April 2024
• Advanced Analytics
  |[[Main Page|Home]] > [[Administration]] > Advanced Analytics |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  4 KB (511 words) - 20:36, 18 March 2024
• Routing Rule Templates
  |[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Email > Routing Rule Templates |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  5 KB (777 words) - 23:41, 9 February 2024
• Roles
  ...with a set of default roles specifically designed to govern access to that application. Manage Role assignments to your users or create some of your own. ...orming the assignment of a particular role already possess the same system/application rights among the roles that they themselves possess.
  8 KB (1,252 words) - 20:10, 11 April 2024
• Service Manager Roles
  ...[Service Manager Administration |Service Manager]] > Roles|Service Manager Administration}} :* [[#System and Application Roles|System and Application Roles]]
  15 KB (2,021 words) - 22:02, 9 February 2024
• XMLMC API InDepth
  :* [[Application Entity Viewer]] ...r your particular instance by either viewing the About-section in Hornbill Administration or by looking at the response of <nowiki>https://files.hornbill.com/instanc
  9 KB (1,317 words) - 10:17, 11 April 2024
• Webhooks
  |[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[System Settings| Settings]] > Webhooks |style="text-align:right;"|[[:Category:Administration|Index]]
  5 KB (785 words) - 18:12, 10 April 2024
• View Table Structure
  :* [[Application_Entity_Viewer|Application Entity Viewer]] :* [[Administration|Administration]]
  5 KB (819 words) - 22:13, 20 March 2024
• Board Manager Business Process Workflow
  {{Breadcrumb|[[Main Page|Home]] > [[Administration]] > [[Board Manager Administration |Board Manager]] > Business Process Workflow|Board Manager}} ...tomated Tasks''' node, and find the '''Board Manager''' options under the Application drop down.
  11 KB (1,600 words) - 19:26, 10 November 2021
• ITOM Administration
  ...adcrumb|[[Main Page|Home]] > [[Administration]] > ITOM Administration|ITOM Administration}} ...of the configuration options for ITOM, which can be configured within the Administration portal.|
  5 KB (627 words) - 12:01, 20 December 2023
• Service Manager Simple Lists
  |[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Simple Lists |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  7 KB (1,050 words) - 18:05, 8 February 2024
• My Boards
  ...er boards with more than 300 cards to not be migrated to the Board Manager application. | ...e place, The Board Manager app must be installed. Board Manager is a free application that can be accessed by any user that has a Hornbill Collaboration subscrip
  7 KB (1,058 words) - 20:32, 8 February 2024
• Translation Mode
  Throughout every application within the Hornbill user interface you are presented with forms containing ...n [[Administration]] by selecting ''Hornbill Collaboration Core'' from the application selector, and selecting ''Roles'' in the left hand menu.
  3 KB (510 words) - 19:11, 10 April 2024
• Reports
  ...ain Page|Home]] > [[Administration]] > Reports|[[:Category:Service Manager Administration|Index]]}} :* [[Application_Entity_Viewer|Application Entity Viewer]]
  6 KB (958 words) - 17:13, 2 May 2024
• Managing Instance Storage Usage
  ...[https://wiki.hornbill.com/index.php?title=Support_Passcode '''''Hornbill Administration > Your Subscription'''''] and more detail on our approach to Cloud Storage The settings can be found in Hornbill Administration > System > Settings > Advanced and are called '''emails.purgeDeletedItemsAf
  8 KB (1,193 words) - 09:27, 23 August 2023
• XMLMC API Quickstart
  :* [[Application Entity Viewer]] ...r your particular instance by either viewing the About-section in Hornbill Administration or by looking at the response of <nowiki>https://files.hornbill.com/instanc
  12 KB (1,765 words) - 10:08, 13 November 2023
• Contacts
  ...be configured to use the Customer Portal for profile management and use of application features designed to allow for communication between you and your contacts. ...features designed for contacts. Portal Access is configured via Hornbill Administration: Home > System > Manage Portals > Guest Accounts
  5 KB (721 words) - 22:31, 18 March 2024
• Site View
  :* [[Sites|Sites Administration]] ==Application Plugin==
  4 KB (593 words) - 17:14, 2 May 2024
• Routing Rules - Email updates from customer via email or via the portal
  This How To guide is meant to be used in conjunction with the Email Administration guide on https://wiki.hornbill.com/index.php/Email_Administration ...ted via email (applied by an analyst or by the routing rules) assuming the application setting “guest.app.requests.notification.notificationType.emailUpdate”
  3 KB (427 words) - 13:14, 23 August 2018
• Frequently Asked Questions
  [[Application Beta Program]] [[File:spanner.png |centre|100px|Administration]]
  2 KB (272 words) - 13:47, 20 October 2021
• Employee Portal Page Configuration
  :* [[Service Domains Administration|Service Domains]] ...neral ability to manage pages. This will be required for [[Service Domains Administration#Domain Owners|Service Domain Owners]] who will have the ability to create a
  6 KB (973 words) - 23:03, 10 November 2022
• Project Overview
  * [[Project Manager Administration|Project Manager Administration]] === Administration ===
  5 KB (739 words) - 17:19, 19 January 2021
• Mailbox Rights and Roles
  |[[Main Page|Home]] > [[Administration]] > [[Email Administration]] > Mailbox Rights and Roles |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  4 KB (622 words) - 22:45, 15 March 2024
• GRC
  :* [[GRC Administration]] ...pp. This can be accessed from the Hornbill User Client from the left hand application menu. Included in this view are
  3 KB (340 words) - 21:04, 14 November 2023
• Service Manager Notification Settings
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Service Manager]] > [[Service_Manager_Settings|Settings]] > Notificat ...es the ability to compliment the Hornbill Collaboration notifications with application specific notifications for analysts.
  10 KB (1,377 words) - 21:12, 18 March 2024
• Slideshows
  |[[Main Page|Home]] > [[Administration]] > [[Advanced Analytics]] > Slideshows |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  4 KB (677 words) - 19:12, 10 April 2024
• Service Domains Administration
  ...ce Catalog Administration|Service Catalogs]] > Service Domains|[[:Category:Administration|Index]]}} {{infobox|Any service that exist in an application such as Hornbill [[Service_Details#Employee_Portal|Service Manager]] can be
  5 KB (729 words) - 20:18, 11 April 2024
• My Activities
  * In line of business application views ==Administration==
  4 KB (636 words) - 10:36, 6 October 2020
• Create Multiple User Accounts using CSV Upload
  :* [[Users|Users (Administration)]] # Open Administration and navigate to ''System->Organisational Data->Users''
  6 KB (968 words) - 22:17, 15 April 2024
• Working with Contacts
  ...n features designed for contacts. Portal Access is configured via Hornbill Administration: Home > System > Manage Portals > Guest Accounts ==Administration==
  4 KB (669 words) - 22:33, 18 March 2024
• Applications
  {{breadcrumb|[[Main_Page|Home]] > Applications|Administration}} A collaborative supplier management application.
  4 KB (445 words) - 21:00, 9 November 2022
• Hornbill Training
  '''Collaboration Core Administration''' '''Service Manager Administration'''
  3 KB (462 words) - 21:04, 23 February 2023
• Database Direct
  ...ystem Administration|Platform Configuration]] > [[Data]] > Database Direct|Administration}} Once the application setting has been enabled, it may be necessary to refresh your browser to al
  3 KB (529 words) - 20:22, 20 November 2023
• Page Manager
  :* [[Service Domains Administration|Service Domains]] ...neral ability to manage pages. This will be required for [[Service Domains Administration#Domain Owners|Service Domain Owners]] who will have the ability to create a
  6 KB (964 words) - 23:13, 10 November 2022
• Inbound Routing Rules
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration|System]] > [[Email_Administration|Email]] > Email Routing Rules :*'''Application'''
  10 KB (1,590 words) - 19:56, 11 April 2024
• Email Templates
  ...|Home]] > [[Administration]] > [[System Administration |System]] > [[Email Administration|Email]] > Templates |style="text-align:right;"|[[:Category:Administration|Index]]
  10 KB (1,484 words) - 18:43, 11 April 2024
• Service Manager Settings
  ...ttps://docs.hornbill.com/servicemanager-config/advanced-tools-and-settings/application-settings/ Hornbill Document Library]. ...ttps://docs.hornbill.com/servicemanager-config/advanced-tools-and-settings/application-settings/]]
  14 KB (2,148 words) - 21:12, 18 March 2024
• Hornbill Data Export
  * Extract the ZIP archive into a folder you would like the application to run from e.g. 'C:\hornbillDataExport'. ...n. This can be found in the report URL when viewing the report in Hornbill Administration.
  9 KB (1,399 words) - 15:11, 24 September 2021
• KeySafe
  Hornbill KeySafe can be access from Administration Tool -> System -> Security -> KeySafe 2. Connecting will show a prompt of the Hornbill Slack Application asking for access.
  3 KB (396 words) - 19:57, 11 April 2024
• Select the Best Method to Create Users
  :* [[Users|Users (Administration)]] :* Done using the Administration Portal. No additional configuration required
  6 KB (888 words) - 23:10, 10 April 2019
• Board Manager Administration
  {{Breadcrumb|[[Main Page|Home]] > [[Administration|Configuration]] > Board Manager|Board Manager}} ...gives you access to to manage, customize, and report on the Board Manager application. You can access the Board Manager Configuration from the main Hornbill App
  6 KB (916 words) - 09:48, 26 April 2023
• Cancel Service Requests Through Portals
  ...to the Administration section of Service Manager, Home > Service Manager > Application Settings and search for guest.servicemanager.customer.request.enableService
  3 KB (479 words) - 22:52, 20 February 2024
• Switch-On Imports
  ...vice Desk Personnel or other higher level users required to perform System Administration duties such as building Business Processes, creating reports etc. as part o === Application Users ===
  11 KB (1,773 words) - 20:15, 11 April 2024
• Employee Portal
  ...be accessed through the main Hornbill browser app by both Basic Users and Application Users. Users can also access the Employee Portal using the Hornbill Mobile :* [[Service Domains Administration|Service Domains]]
  5 KB (830 words) - 21:01, 13 September 2023
• Project
  * [[Project Manager Administration|Project Manager Administration]] ...Release Requests, Services and Configuration Items if the Service Manager Application is also installed on your instance.
  6 KB (887 words) - 12:07, 20 January 2021
• Getting Started
  {{breadcrumb|[[Main Page|Home]] > Getting Started|Administration|}} {{Bullet1|Hornbill Web App|This is the main application for Users to get access to Hornbill applications, configuration, and the Em
  5 KB (721 words) - 20:56, 15 March 2024
• Project Manager
  * [[Project Manager Administration]] ...workloads and capacity across all project tasks within the Project Manager application.
  3 KB (475 words) - 13:15, 14 June 2021
• ITOM Package Creator Quick Guide
  {{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > [[ITOM Quick Start Guide]] > ITOM P <li><p>Description: '''Install Windows application'''</p></li>
  14 KB (2,142 words) - 20:05, 11 April 2024
• Practical Advice for Configuring your Hornbill Portals
  [[Main Page|Home]] > [[Administration]] > [[Manage Portals]] > Practical Advice for Configuring Your Hornbill Por ...be performed using an application setting found in the ''Manage Portals -> Application Settings'' menu bar:
  5 KB (868 words) - 22:35, 18 March 2024
• Glossary of Terms
  ...cts Hornbill get their own activity stream which allows many of the social application concepts to be applied to business objects ...on''']] is the general term used to describe administering the system. The administration of the system is distinctly different from the usage of the system, and as
  6 KB (918 words) - 22:20, 18 March 2024
• Configuration Manager
  :* [[Service Manager Administration]] The CI Policy List is accessed when selecting Configuration Manager from the application bar. The CI List offers the following features
  4 KB (535 words) - 18:12, 19 April 2024
• Customising Self Service
  Via the '''Administration Console > Instance Configuration > Manage Portals''' you are able to config Via the '''Administration Console > Service Manager > Application Settings''' you will have the options to configure the following colours, b
  8 KB (1,239 words) - 21:44, 18 March 2024
• Board Manager Card Types
  :* [[Board_Manager_Administration|Board Manager Administration]] ...from the board view, it is also possible to add cards to reflect different application specific entities. These card types can be added to a board manually using
  3 KB (547 words) - 20:06, 2 August 2018
• SSO Example Config Microsoft ADFS 2.0 for User Accounts
  ...rty Trusts as detailed below, it will be necessary to navigate to Hornbill Administration and obtain the Service Provider meta data that will be used during the conf Log into Hornbill Administration and navigate to '''Home > system > Security > SSO Profiles'''. Located towa
  7 KB (1,063 words) - 23:14, 1 November 2021
• Shared Mailboxes
  ...e|Home]] > [[Administration]] > [[System Administration|System]] > [[Email Administration | Email]] > Shared Mailboxes Shared Mailboxes are located in '''Hornbill Administration > Home > System > Email > Shared Mailboxes'''.
  8 KB (1,219 words) - 20:12, 11 April 2024
• Runbooks
  {{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > Runbooks|[[:Category:ITOM|Index]]}} ...not The "Auto" feature, which relies on executing within the context of an application. Any nodes that can suspend the process will not be available for use with
  6 KB (909 words) - 22:56, 8 September 2021
• Measures
  |[[Main Page|Home]] > [[Administration]] > [[Advanced Analytics]] > Measures |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  7 KB (1,048 words) - 20:07, 11 April 2024
• Update Action Item
  ...he default visibility for each action item can be configured in ''Hornbill Administration > Applications > Service Manager > Settings''. The default visibility setti ...d in ''Hornbill Administration > Applications > Hornbill Service Manager > Application Settings''.
  8 KB (1,190 words) - 22:41, 1 February 2024
• Report Types
  |[[Main Page|Home]] > [[Administration]] > [[Reports]] > Report Types |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  8 KB (1,334 words) - 20:10, 11 April 2024
• Intelligent Capture Designer
  ...include a number of small forms for collecting information related to the application. These forms can be optionally added, ordered, and branched depending on th ...ing '''security.bpm_access_controls.enabled''' is set to '''On''' from the administration console:
  10 KB (1,628 words) - 19:57, 11 April 2024
• How Does The Switch-On Work
  ...d baseline system, but you will also be trialling the intuitiveness of the administration/configuration during this setup, ending the process being fully enabled wit ...ata you may require for your baseline system. Examples of this can include Application Users, Basic Users, Contacts, Assets etc. We send these templates to you be
  12 KB (1,861 words) - 20:37, 11 April 2024
• Instance Storage Quota
  Your storage information can be seen in the Hornbill Administration tool under the [https://wiki.hornbill.com/index.php?title=Support_Passcode ...ch means that every customer's data is stored in the same database and the application code ensures that data for each customer is only served to that customer.
  12 KB (1,812 words) - 19:57, 11 April 2024
• Auto Task Designer
  |[[Main Page|Home]] > [[Administration]] > Auto Task Designer ...ing '''security.bpm_access_controls.enabled''' is set to '''On''' from the administration console: Home > System > Settings > Advanced
  12 KB (1,868 words) - 22:39, 8 May 2024
• Email Action Item
  :* [[Email_Administration|Email Administration]] ...select from a list of available templates. This setting is enabled within Administration under ''Service Manager > Settings''. This is a global setting and will app
  9 KB (1,421 words) - 22:46, 1 February 2024
• Hornbill Clean Utility
  * Extract the ZIP archive into a folder you would like the application to run from e.g. 'C:\hornbill_cleaner\'. ===Resetting Application Auto Values===
  21 KB (2,810 words) - 22:28, 18 March 2024
• Assets
  ::: List of sites defined in the administration console, the list will be filtered by sites linked to a Company '''Group''' ::: List of defined Company '''Groups''' set up in the administration console, under Organisation Data.
  9 KB (1,353 words) - 22:17, 7 February 2024
• Hornbill Concierge
  ...Please note that there is a fair use restriction is applied to the General Administration portion of this Success Plan of up to a maximum of 0.5 days a week or appro ...ashboards or reports outside of those provided as standard in the Hornbill application(s).
  20 KB (3,062 words) - 21:17, 11 April 2024
• Project Portfolio
  :: By using a combination of the Type option in Administration and a BPM workflow, different types of Projects can be defined :: Add or move your projects on boards from the Hornbill Board Manager application (more functionality to make use of this will follow)
  14 KB (2,057 words) - 13:30, 19 January 2021
• Migrating to the Employee Portal
  * [[Service Domains Administration]] The majority of the contents displayed in the Employee Portal is provided by application widgets. The Employee Portal could consist of as little as a single widget
  12 KB (1,803 words) - 22:11, 9 May 2024
• Configuration Item Explorer
  :* [[Service Manager Administration]] ...s can be configured in the admin tool under Home > Configuration Manager > Application Settings and the '''app.cm.explorer.items.dependencies''' system setting.
  7 KB (1,018 words) - 18:00, 19 April 2024
• Detailed Switch-On Content
  Expert Advice provided to you on how to upload Application and Basic Users (if necessary) into Hornbill via a template Working directly with your LDAP Administration to step through the set up, configuration and testing of the LDAP Import Ut
  22 KB (3,233 words) - 21:18, 11 April 2024
• Mapping Fields from Customised Forms
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Intelligent Capture Designer]] > Mapping Fields from Customised Forms ...available in the mapped field. This restriction can be controlled via the application setting "guest.itsm.progressiveCapture.overwriteCustomFieldValue".
  10 KB (1,392 words) - 21:34, 13 February 2024
• Widgets
  |[[Main Page|Home]] > [[Administration]] > [[Advanced Analytics]] > Widgets |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
  26 KB (4,084 words) - 18:12, 10 April 2024
• Hornbill Platinum Success
  ...ashboards or reports outside of those provided as standard in the Hornbill application(s). ...web hook is a call from Hornbill to a web endpoint of your choosing. Most application actions on a Hornbill instance can trigger an action-specific event when an
  14 KB (2,121 words) - 21:21, 11 April 2024
• Understanding the Asset Structure
  ...er and so the entity viewer can be found under '''Home > Service Manager > Application entity viewer'''. Before reviewing the available attributes, there are a co
  22 KB (2,998 words) - 20:56, 26 April 2024
• Business Process Designer
  ...ing '''security.bpm_access_controls.enabled''' is set to '''On''' from the administration console: Home > System > Settings > Advanced ...rovided by each application that utilizes Business Process Workflows. Each application can provide automated tasks.
  22 KB (3,513 words) - 20:58, 25 July 2023
• ServiceNow Request Import
  ...tachments will consume your subscribed Hornbill storage. Please check your Administration console and your ServiceNow data to ensure that you have enough subscribed * Extract zip into a folder you would like the application to run from e.g. <code>C:\servicenow_request_import\</code>
  42 KB (5,729 words) - 11:49, 23 November 2022
• Employee Portal Widgets
  ...made up from a a collection of widgets that are delivered by each Hornbill Application. These widgets provide views and information from each of the available Ho :* [[Service Domains Administration|Service Domains]]
  21 KB (2,918 words) - 23:29, 3 May 2024
• Service Manager Business Process Workflow
  ...Administration |Service Manager]] > Business Process Workflow|[[:Category:Administration|Index]]}} ...ails section or the Actions on a request. Only users with the appropriate application right (update locked requests) will be able to modify the details or use an
  256 KB (40,895 words) - 20:34, 8 May 2024

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