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  • Organisational Data
    27 bytes (2 words) - 21:59, 25 November 2022
  • FAQ:Data Centres
    ==My security team have asked to know more about Hornbills Data Centres, please can you advise?== ...nadian Standard on Assurance Engagements) 3416 certified. Certified Tier 3 Data Center as well as ISO27001.
    6 KB (932 words) - 20:38, 17 July 2023
  • Hornbill Data Assurity
    ...ide customers who need that level of risk mitigation we offer the Hornbill Data Assurity service which is available as an option to Hornbill customers. ...you have provided, and send you an e-mail with the information about each data drop.
    3 KB (442 words) - 13:45, 26 May 2023
  • Data Import Configurations
    ...ound at its new location in the [https://docs.hornbill.com/esp-config/data/data-import-configurations/ Hornbill Document Library]. ...|Data Import Configurations|link=https://docs.hornbill.com/esp-config/data/data-import-configurations/]]
    2 KB (358 words) - 18:39, 11 April 2024
  • Data Security Commitment
    ...found at its new location in the [https://docs.hornbill.com/hornbill-cloud/data-security-commitment/ Hornbill Document Library]. ...t-library.png|Hornbill Cloud|link=https://docs.hornbill.com/hornbill-cloud/data-security-commitment/]]
    3 KB (464 words) - 22:15, 13 September 2023
  • Hornbill Data Export
    = About the Hornbill Data Export Tool = ...ng run by this tool needs to be configured to provide CSV as an additional data format, within the '''Output Formats''' tab of the Report builder.
    9 KB (1,399 words) - 15:11, 24 September 2021
  • FAQ:Data and Security
    ==What If I need a copy of my data what is involved, and how frequently can I get hold of it?== ...If you want these more frequently then you should consider the [[Hornbill Data Assurity]] service.
    12 KB (1,938 words) - 20:06, 10 April 2024
  • Asset Data Import Tool
    ...ent can now be found at its new location in the [https://docs.hornbill.com/data-imports-guide/assets/overview Hornbill Document Library]. ...ill-document-library.png|Data Imports Guide|link=https://docs.hornbill.com/data-imports-guide/assets/overview]]
    60 KB (7,913 words) - 18:06, 10 April 2024
  • FAQ:Hornbill Data Polling
    == Polling Data for System Integration == ...ment conceptually, it’s a very inefficient approach, especially when large data sets are concerned, and short polling times are needed to simulate near-rea
    2 KB (376 words) - 21:30, 18 July 2023
  • Data Import Configuration: LDAP User Import
    30 bytes (4 words) - 09:16, 2 May 2018

Page text matches

  • Data Import Configurations
    ...ound at its new location in the [https://docs.hornbill.com/esp-config/data/data-import-configurations/ Hornbill Document Library]. ...|Data Import Configurations|link=https://docs.hornbill.com/esp-config/data/data-import-configurations/]]
    2 KB (358 words) - 18:39, 11 April 2024
  • Database Asset Import
    #REDIRECT [[Asset Data Import Tool]]
    36 bytes (5 words) - 15:37, 30 March 2023
  • Hornbill Data Assurity
    ...ide customers who need that level of risk mitigation we offer the Hornbill Data Assurity service which is available as an option to Hornbill customers. ...you have provided, and send you an e-mail with the information about each data drop.
    3 KB (442 words) - 13:45, 26 May 2023
  • ISO:Compliance and Regulatory Requirements - Geographical
    Hornbill has a documented policy that lists all data protection laws for countries\regions in which Hornbill operates, this incl • Laws – List of Laws and regulations that are relevant to Data Protection or Personal Identifiable information.
    2 KB (248 words) - 17:39, 11 September 2023
  • Hornbill Service Parameters
    ...ould a true Disaster occur. This would include the total loss of 1 or more data centers AND Hornbill offices at the same time. The Recovery to business as This represents the 'Maximum Data Loss Time Period': RPO is a maximum of 24 hours (last 23:00 backup) However
    2 KB (392 words) - 21:21, 11 April 2024
  • Data Security Commitment
    ...found at its new location in the [https://docs.hornbill.com/hornbill-cloud/data-security-commitment/ Hornbill Document Library]. ...t-library.png|Hornbill Cloud|link=https://docs.hornbill.com/hornbill-cloud/data-security-commitment/]]
    3 KB (464 words) - 22:15, 13 September 2023
  • Hornbill Technical Services
    ...irements into a Hornbill Business Process in a test environment using your data so you can be assured that the delivered work meets your expectations. ...e your requirements and build using into a test environment using your own data to ensure your outcomes are fully met.
    3 KB (393 words) - 17:01, 14 January 2016
  • Client-debugging-report
    Note that this data may contain personal information. API (Data requested by the client to the server) that has failed.
    687 bytes (99 words) - 04:47, 6 May 2021
  • ISO:Information Security
    ...tion or unauthorised modification, of either physical assets or electronic data. ...MUST be approved by the Marketing systems manager who will ensure that all data is the absolute minimum required, compliant with the required laws and 100%
    4 KB (531 words) - 17:00, 11 September 2023
  • Frequently Asked Questions
    * [[FAQ:Hornbill Data Assurity]] * [[FAQ:Data and Security]]
    2 KB (272 words) - 13:47, 20 October 2021
  • Platform Configuration
    ==Organisational Data== ===[https://docs.hornbill.com/esp-config/organizational-data/user-accounts/about-user-accounts Users]===
    6 KB (756 words) - 20:47, 21 November 2023
  • FAQ:Hornbill Data Polling
    == Polling Data for System Integration == ...ment conceptually, it’s a very inefficient approach, especially when large data sets are concerned, and short polling times are needed to simulate near-rea
    2 KB (376 words) - 21:30, 18 July 2023
  • Advanced Integrations
    ...e complex and often customer-specific needs such as integration with other data sources or business systems that you might want to interoperate. Because o ...these data imports can be scheduled to run on a regular basis to keep your data up to date.
    3 KB (519 words) - 14:43, 24 August 2021
  • Hornbill Pre Switch-On Services
    ==== Data Import Validation ==== ...e from the free Switch-on service is gained. We will validate your import data and make recommendations where updates or changes would be beneficial.
    2 KB (285 words) - 19:35, 2 March 2017
  • ISO:Cryptography Controls and Usage
    ...are as important to Hornbill as it is to you and we therefore encrypt all data in transit and at rest using a minimum of 256 bit. A record of all encrypted data is kept and the encryption used reviewed regular to ensure that it is still
    2 KB (357 words) - 17:29, 11 September 2023
  • Report Types
    ...porting needs. The reports in Hornbill are point in time, meaning that the data is accurate at the point when the report is run. There are various differen ...lding a report using the Hornbill SQL Schema Designer allows you to gather data using the well known SQL syntax. This option is best for users who have exp
    8 KB (1,334 words) - 20:10, 11 April 2024
  • FAQ:Subprocessors
    ...ly will have access to or process Service Data (which may contain Personal Data). Hornbill engages different types of sub-processors to perform various fun ...ssor personnel. A good example of this is would be, while we partner with data centre providers we either provide our own hardware, or buy/lease bare meta
    6 KB (873 words) - 20:07, 2 October 2023
  • ISO:Management Systems
    ==Data Protection and Privacy== ...ere appropriate, international laws relating to the protection of personal data and individual privacy.
    4 KB (525 words) - 17:06, 11 September 2023
  • Service Manager Advanced Analytics
    ...w users to create trending measures and define widgets from their Hornbill data. You will have the ability to create and share this content on Role based D ...ore appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget.
    3 KB (376 words) - 17:01, 20 February 2024
  • Hornbill Open Integration Tools
    ...rt|LDAP User Import Tool]] - Used for one-off or scheduled imports of user data into your Hornbill instance ...ort|SQL User Import Tool]] - Used for one-off or scheduled imports of user data into your Hornbill instance
    8 KB (1,089 words) - 16:48, 10 November 2023
  • Database Direct
    ...> [[Configuration]] > [[System Administration|Platform Configuration]] > [[Data]] > Database Direct|Administration}} Once enabled, Database Direct can be found via '''Home > System > Data > Database Direct'''. The key features are outlined below.
    3 KB (529 words) - 20:22, 20 November 2023
  • Measures
    The creation of a Measure includes selecting the data you wish to sample, the frequency that the samples are taken, and the targe :: This is a count of the data that the measure has recorded per period.
    7 KB (1,048 words) - 20:07, 11 April 2024
  • System Settings
    ...d, rather than relying on scheduled imports or the continually polling for data. ...l can be configured to call to a web end point passing the action-specific data to the web service being invoked. This is a very powerful mechanism that en
    2 KB (288 words) - 23:48, 9 February 2024
  • LDAP User Import
    ...ent can now be found at its new location in the [https://docs.hornbill.com/data-imports-guide/users/ldap/overview/ Hornbill Document Library]. ...ornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/data-imports-guide/users/ldap/overview/]]
    732 bytes (98 words) - 20:02, 11 April 2024
  • Service Availability
    ==Data== ...the Services Status (Availability) are recorded and displayed under the '''Data''' option.
    4 KB (519 words) - 23:31, 29 April 2024
  • Reporting
    ...ore appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget. ...porting needs. The reports in Hornbill are point in time, meaning that the data is accurate at the point when the report is run. There are various differen
    3 KB (376 words) - 22:47, 18 March 2024
  • Importing Assets From Supportworks
    ...[[:Category:How_To_-_Service_Manager|Service Manager]] > Importing Asset Data From Supportworks ...l provide guidance in how to approach and succeed in the migration of this data.
    5 KB (712 words) - 19:10, 8 February 2024
  • ISO:Business Continuity and Disaster Recovery
    ...minimum time possible whilst a full restore is carried out to a secondary data centre. ...ery year to ensure that in the case of Loss of Hornbill offices or Loss of Data Centre we are able to continue to provide all services as expected.
    3 KB (528 words) - 17:34, 11 September 2023
  • FAQ:Data Centres
    ==My security team have asked to know more about Hornbills Data Centres, please can you advise?== ...nadian Standard on Assurance Engagements) 3416 certified. Certified Tier 3 Data Center as well as ISO27001.
    6 KB (932 words) - 20:38, 17 July 2023
  • My Dashboards
    ...ach Chart can have its size changed in order to provide a best fit for the data being displayed. When you place your mouse over any chart, a drop down opti ==Drill Down Data==
    3 KB (545 words) - 20:35, 8 February 2024
  • Advanced Analytics
    ...ytics features allow users to create trending measures from their Hornbill data, define widgets using these measures and other Hornbill date and then creat ...ore appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget.
    4 KB (511 words) - 20:36, 18 March 2024
  • Reports
    ...ort is run. These types of reports are best used for reporting on lists of data. There are various different options with reports which will be explored i === Data Collection ===
    6 KB (958 words) - 17:13, 2 May 2024
  • View Table Structure
    ...But there can also be other occasions when a better understand of how the data sits in Hornbill is required. This article will show you a few techniques y ...rect''' allows you to interrogate the database tables directly to view the data stored in each of the tables within Hornbill.
    5 KB (819 words) - 22:13, 20 March 2024
  • Project Manager Progressive Capture
    ! width = "220px" | Data Type/Capacity | <!-- Data Type/Capacity --> VARCHAR/255 characters
    5 KB (636 words) - 22:38, 16 December 2022
  • SSO Example Config Microsoft ADFS 2.0 for User Accounts
    ==Hornbill Meta Data== ...be used during the configuration of your trusts. The Service Provider meta data file contains such things as the Service Provider Entity Id and Assertion C
    7 KB (1,063 words) - 23:14, 1 November 2021
  • Create New Job
    |<---- returning data (https) ----| ...|<---------------------------------------- returning data (http) ----|
    3 KB (435 words) - 18:33, 11 April 2024
  • FAQ:Data and Security
    ==What If I need a copy of my data what is involved, and how frequently can I get hold of it?== ...If you want these more frequently then you should consider the [[Hornbill Data Assurity]] service.
    12 KB (1,938 words) - 20:06, 10 April 2024
  • Charts
    # Decide how you want the Chart data to be displayed, and select the appropriate column from the X-Axis drop dow # Preview the Chart data by selecting the Preview Chart button
    4 KB (686 words) - 00:39, 30 April 2024
  • FAQ:Availability & Scheduled Maintenance
    ...:00 backup) However Hornbill aims for 15 minutes, as we replicate customer data at this frequency. ...ould a true Disaster occur. This would include the total loss of 1 or more data centers AND Hornbill offices at the same time. The Recovery to business as
    3 KB (523 words) - 14:14, 29 November 2022
  • PowerBI Reporting
    .../www.python.org/ Python 3] and the Hornbill Reporting And Trend Engines as Data Sources in [https://powerbi.microsoft.com/ Power BI] = ...I administrators to use the Hornbill Reporting and Trending Engine APIs as Data Sources within Power BI reports and dashboards.
    13 KB (2,157 words) - 10:56, 13 September 2023
  • Hornbill Editions
    ...Enterprise. Both editions offer the same levels of availability, security, data redundancy features and uptime guarantees. For organizations deploying one ...actional as well as read queries. For light-to medium loads, workflows and data sets, this configuration offers ample performance and reliability.
    6 KB (902 words) - 19:54, 11 April 2024
  • Microsoft Orchestrator
    ** European Data Center - 87.117.243.10 ** North American Data Center - 69.174.241.48
    3 KB (458 words) - 20:14, 12 June 2023
  • Meridian Import
    * data:entityUpdateRecord * data:getRecordCount
    5 KB (746 words) - 21:36, 11 April 2024
  • Simple List Import Utility
    ...to run behind your corporate firewall, and requires access to your request data host(s) or ODBC connection. * List data is extracted as per your specification, as outlined in the Configuration se
    10 KB (1,499 words) - 15:10, 24 September 2021
  • Task Cancelation Utility
    ...ct zip into a folder you would like the application to run from e.g. '''C:\data\''' * Change Directory to the folder containing the utility '''C:\data\'''
    3 KB (493 words) - 15:10, 24 September 2021
  • FAQ:Instance Provisioning
    *Downtime is required. Normally this is around 30 minutes, however the more data you have the longer this takes. *Any Push data imports may need to be reconfigured.
    6 KB (908 words) - 11:57, 13 October 2022
  • Document Import Tool
    * <code>csvc</code>: Name of the CSV file containing document collection data * <code>csvd</code>: Name of the CSV file containing main document data
    7 KB (1,169 words) - 15:14, 24 September 2021
  • Customised Forms
    ...o select one or multiple values from a pre-defined checkbox list, select a data provider and optionally filter the returned results :::* ''Simple List'' - Choose an existing simple list as your Data Provider
    10 KB (1,576 words) - 18:35, 11 April 2024
  • ISO:Information Classification & Handling
    ...ntracts, third party contracts, new patent submissions, data falling under Data Protection Act, Business Continuity Plan. By default and process all customer data is Restricted.
    4 KB (525 words) - 17:23, 11 September 2023
  • Application and Interface Security
    ...n issues, to prevent manual or systematic processing errors, corruption of data, or misuse. Hornbills' data security model is the principle of least privilege and based on the idea of
    2 KB (333 words) - 19:26, 17 July 2023
  • Widgets
    ...ore appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget. <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More" style="width:1100px">
    26 KB (4,084 words) - 18:12, 10 April 2024
  • Import Suppliers
    ...e file will contain the column headers, under which you need your supplier data when looking to import new suppliers into Supplier Manager. * Once you have added your supplier data, save the csv ready for uploading.
    3 KB (378 words) - 14:52, 14 April 2020
  • Import Supplier Contacts
    ...ill contain the column headers, under which you need your supplier contact data when looking to import new supplier contacts into Supplier Manager. * Once you have added your supplier contact data, save the csv ready for uploading.
    3 KB (395 words) - 14:47, 14 April 2020
  • Import Supplier Contracts
    ...ll contain the column headers, under which you need your supplier contract data when looking to import new supplier contracts into Supplier Manager. * Once you have added your supplier contract data, save the csv ready for uploading.
    3 KB (395 words) - 14:51, 14 April 2020
  • Project Logic
    <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More"> <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More">
    3 KB (463 words) - 13:49, 20 January 2021
  • My Timesheet
    * Change the type of chart used to display the data using the available chart icons * Change the type of chart used to display the data using the available chart icons
    4 KB (640 words) - 15:32, 26 May 2020
  • Supportworks to Hornbill Service Manager Migration Package
    ...s needed in order to quickly get the system up and running with meaningful data and connectivity. Because we believe these integrations are essential to ev ...gration of all required data from Supportworks; examples below. The actual data content will be mutually agreed with the Hornbill Product Specialist prior
    9 KB (1,398 words) - 20:15, 11 April 2024
  • Instance Storage Quota
    {{DISPLAYTITLE:Instance Data Storage & Quota}} ...its new location in the [https://docs.hornbill.com/hornbill-cloud/instance-data-storage/ Hornbill Document Library].
    12 KB (1,812 words) - 19:57, 11 April 2024
  • Essential Integrations
    ...s needed in order to quickly get the system up and running with meaningful data and connectivity. Because we believe these integrations are essential to e ...rosoft Active Directory or equivalent). Basically once configured ongoing data synchronisation and single-sign-on is completely automating and self-mainta
    5 KB (676 words) - 18:55, 11 January 2024
  • ISO:Change Reporting\Handling\Planning and Management
    No data from live is ever used for testing and all test data used by developers is pseduo-generated.
    3 KB (395 words) - 17:36, 11 September 2023
  • Hornbill Switch-On
    ...der for you to be able to evaluate Hornbill Service Manager with essential data in place. Once initiated the delivery of the Switch-On activities would inc * Your people data is imported, that's analysts and users
    4 KB (665 words) - 21:21, 11 April 2024
  • Timesheet Manager Administration
    ...oupings and memberships can be managed from Home > System > Organisational Data > [[Organisation]] ...liarize yourself with the relationships between Timesheet entities and the data schema
    3 KB (420 words) - 08:29, 26 May 2020
  • Date and Time Smart Control
    In this case the data is clear enough to asume the first digit is the month and the second is the
    770 bytes (120 words) - 09:58, 16 March 2022
  • Database Asset Relationship Import
    ...ent can now be found at its new location in the [https://docs.hornbill.com/data-imports-guide/asset-relationships/overview Hornbill Document Library]. ...ill-document-library.png|Data Imports Guide|link=https://docs.hornbill.com/data-imports-guide/asset-relationships/overview]]
    11 KB (1,747 words) - 18:39, 11 April 2024
  • SQL Organisation Import
    ...k and easy method of uploading and updating organisations from an external data source into Hornbill instance. **'''csv''' = ODBC Data Source using MS Access Text Driver (*.txt, *.csv)
    12 KB (1,816 words) - 15:15, 24 September 2021
  • Hornbill Cloud and Platform
    Hornbill only measures space used by your instances data, it does not measure disk space used by our software or any infrastructure ...s single-sign-on as well as policy-based transparent auto provisioning and data updates of both user and guest accounts thus providing enterprise-class use
    6 KB (854 words) - 21:59, 30 August 2023
  • FAQ:Security and Cloud Questions
    *[[FAQ:Data and Security]] *[[FAQ:Data Centres]]
    3 KB (502 words) - 10:37, 21 November 2018
  • My Co-workers
    * Change the type of chart used to display the data using the available chart icons * Change the type of chart used to display the data using the available chart icons
    5 KB (743 words) - 14:52, 26 May 2020
  • Single Sign On Profiles
    ...right of the list. The information below will explain how to take the meta data produced during the configuration of your IdP (which contains the signing c ...the "Import IDP Meta Data" button will prompt you to upload your IDP meta data'''</div>]]
    12 KB (1,827 words) - 20:12, 11 April 2024
  • Upload Assets CSV
    ...to the Service Manager asset repository, this is generally used for static data. If you require the ability to schedule the importing of new or updates to ...nfigure which if any fields for that given asset class you wish to perform data validation before uploading the assets from the CSV file into the Service M
    5 KB (776 words) - 18:12, 8 February 2024
  • Software Asset Management
    :* [[Asset_Data_Import_Tool|Asset Data Import Tool]] Data displayed:
    4 KB (522 words) - 21:17, 26 April 2024
  • HP Operations Orchestration
    ** European Data Center - 87.117.243.10 ** North American Data Center - 69.174.241.48
    3 KB (464 words) - 19:26, 12 June 2023
  • FAQ:Evaluations
    ...f charge, enabling you to truly evaluate our solution with your team, your data and your systems integrated to determine if the solution meets your needs. ...e to provide both you and Hornbill with the contractual, support services, data protection and security benefits you would enjoy as a customer with a live
    3 KB (497 words) - 20:42, 11 April 2024
  • FAQ:ISO
    ...l external audit ensures that our polices & practices are correct and your data is safe with us. ...or supporting documents that help show our commitment to security and your data.
    6 KB (848 words) - 20:41, 11 April 2024
  • Hornbill Training
    This introduces the reporting tool from the data structure that underpins Service Manager to the creation of the physical re ...laboration. Manage users and roles, understand the app store, manage your data and security and understand usage and performance easily.
    3 KB (462 words) - 21:04, 23 February 2023
  • Switch-On
    ...a Hornbill instance so that you can evaluate our service with all your own data in place. Throughout the process, dedicated Hornbill Product Specialists wi :* '''Fundamental contact information and customer specific data is added into your system'''
    11 KB (1,734 words) - 20:15, 11 April 2024
  • FAQ:Hornbill API's & Webhooks
    ...or other environment that uses JavaScript that can implicitly handle JSON data structures. When you are using Hornbill as a user, the browser is only mak
    3 KB (456 words) - 09:05, 10 November 2020
  • Integration
    ...s needed in order to quickly get the system up and running with meaningful data and connectivity. Because we believe these integrations are essential to e ...e complex and often customer-specific needs such as integration with other data sources or business systems that you might want to interoperate. Because o
    7 KB (1,019 words) - 12:05, 17 October 2022
  • Hornbill Data Export
    = About the Hornbill Data Export Tool = ...ng run by this tool needs to be configured to provide CSV as an additional data format, within the '''Output Formats''' tab of the Report builder.
    9 KB (1,399 words) - 15:11, 24 September 2021
  • Asset Management
    ...an be achieved using [https://api.hornbill.com/data/?op=entityUpdateRecord data::entityUpdateRecord API]. Please remember to replace [Asset Id] with the ge
    4 KB (566 words) - 22:36, 7 February 2024
  • Migrating to the Employee Portal
    ...es on the Employee Portal to create widgets, which display Domain-specific data (pulled from the services linked to that domain). === Utilize Your Existing Data ===
    11 KB (1,762 words) - 22:45, 18 March 2024
  • Environmental Policy
    All our Data Centers and Facilitators are chosen in line with the above and their commit
    1 KB (200 words) - 21:50, 17 July 2023
  • Write Efficient Reports
    ...are creating a report using the SQL Schema Designer if you are extracting data from more than two tables in the database which is where JOIN Conditions co JOINs ensure that the data which should be included in query operations matches. JOINs also result in
    6 KB (949 words) - 20:25, 20 November 2023
  • Webhooks
    ...d, rather than relying on scheduled imports or the continually polling for data. ...l can be configured to call to a web end point passing the action-specific data to the web service being invoked. This is a very powerful mechanism that en
    5 KB (785 words) - 18:12, 10 April 2024
  • Manage Assets
    :* '''Data Processing Record''' ...ion.png|14px|text-top|Information]] Automated processing using an external data source can be achieved by using the [[Database Asset Import]]
    7 KB (1,134 words) - 20:31, 8 February 2024
  • External Authorisation
    ...ail, where required use the variable picker to include the relevant entity data ...sked to authorize, again use the variable picker to inject relevant entity data (1024 Character Limit).
    4 KB (646 words) - 22:28, 18 March 2024
  • ISO:Operations
    ...ilisation and server load is monitored realtime by collection of over 1000 data points (CPU\RAM\HDD utilization for all services etc) for use in graphing\ * Data Leakage ( Packet\bandwidth\Source & Destination\traffic monitoring and Anal
    11 KB (1,693 words) - 19:56, 11 April 2024
  • Programme
    <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More"> ...will appear on the programme view to contain and provide access to the new data
    6 KB (779 words) - 17:20, 19 January 2021
  • ISO:HR Security
    ...ure employees are vetted, trained and nurtured in best practices to ensure data security.
    4 KB (625 words) - 17:16, 11 September 2023
  • Service Manager Request Import Utility
    ...to run behind your corporate firewall, and requires access to your request data host(s) or ODBC connection. * Request data is extracted as per your specification, as outlined in the Configuration se
    28 KB (3,908 words) - 11:48, 23 November 2022
  • Request Attachment Archiver
    ...running the script for the '''first time''', there is probably '''a lot of data to process'''. * data:queryExec
    8 KB (1,386 words) - 12:14, 19 January 2024
  • ISO:Supplier Relationships and Procurement
    ...y is not impacted\jeopardized and that they, at the very least, care about data security in the same way Hornbill does. Below are details on how we choose ...th sides, legal responsibilities and how legal responsibilities (including data protection and privacy) are to be met
    6 KB (922 words) - 17:28, 11 September 2023
  • Switch-On Imports
    ...sational etc. Hornbill has a number of ways to make the population of this data as seamless as possible. This page provides some advice on the types of CSV ...to the Service Manager asset repository, this is generally used for static data.
    11 KB (1,773 words) - 20:15, 11 April 2024
  • Mapping Fields from Customised Forms
    ...email template variable picker. The exercise of field mapping ensures the data is written to h_itsm_requests (the main request table) which means it is re ! width = "220px" | Data Type/Capacity
    10 KB (1,392 words) - 21:34, 13 February 2024
  • Hornbill Platinum Success
    ...e rendering the service unavailable or critically impaired. Alternatively, data is corrupted or there is a significant security issue * The Importing of Asset Data from 3rd Party sources such as SQL Databases, Excel, MS SCCM, Altiris, LAND
    14 KB (2,121 words) - 21:21, 11 April 2024
  • Board Manager
    <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More" style="width:900px"> <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More" style="width:900px">
    14 KB (2,290 words) - 11:39, 23 March 2023
  • Profiles
    ...be found at its new location in the [https://docs.hornbill.com/esp-config/data/profiles/ Hornbill Document Library]. ...ument-library.png|Hornbill Cloud|link=https://docs.hornbill.com/esp-config/data/profiles/]]
    2 KB (280 words) - 20:10, 11 April 2024
  • Configuration Items
    ...a warehouse for information technology (IT) installations (CMDB). It holds data relating to a collection of IT entities (commonly referred to as configurat
    6 KB (819 words) - 21:59, 18 April 2024
  • Organizations
    * '''Industry''' - The industry field uses a Simple List data. The list should be called ''Industry'' in the Collaboration app. ...egion''' - The region field is hidden by default and it uses a Simple List data. The list should be called ''ExternalOrganisationRegions'' in the Collabora
    5 KB (743 words) - 06:04, 11 June 2020
  • Request List Views
    ...e request records, giving you quick access to particular sets of important data. ...t this field you will see a number of familiar title which mostly form the data that is stored on a request.
    9 KB (1,371 words) - 00:28, 30 April 2024

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