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  • GRC Manager Roles
    {{Breadcrumb|[[Main Page|Home]] > [[Configuration]] > [[GRC Administration]] > Roles|GRC}} ==Administration Roles==
    3 KB (438 words) - 20:47, 14 November 2023
  • Supported Languages
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration|System]] > Language ...include the ability to automatically translate all of the labels within an application to managing the translation of an individual string.
    2 KB (294 words) - 20:11, 11 April 2024
  • Profiles
    ...ion]] > [[System Administration|System]] > [[Data]] > Profiles|[[:Category:Administration|Index]]}} ...profiles may have been automatically added through the installation of an application and are pre-configured and ready to be used by these applications.
    2 KB (280 words) - 20:10, 11 April 2024
  • Document Manager Administration
    |[[Main Page|Home]] > [[Administration]] > Document Manager |style="text-align:right;"|[[:Category:Document Manager Administration|Index]]
    3 KB (417 words) - 18:03, 21 March 2024
  • ITOM Roles and Rights
    {{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > Roles and Rights|[[:Category:ITOM|I ...s full access to the configuration interface for SIS server Management and Application Settings}}
    3 KB (380 words) - 20:05, 11 April 2024
  • Document Manager Roles
    All users of the Hornbill Platform, regardless of the application, must possess the "'''User Role'''". To use, and interact with, the Hornbil :: This user can add, view and edit documents within the document manager application and also also create and manage libraries and tags
    2 KB (284 words) - 09:06, 23 January 2024
  • Project Manager Roles
    |[[Main Page|Home]] > [[Administration]] > [[Project Manager Administration]] > Project Manager Roles |style="text-align:right;"|[[:Category:Project Manager Administration|Index]]
    3 KB (390 words) - 09:06, 23 January 2024
  • Entity Explorer
    __NOTOC__[[Main Page|Home]] > [[Administration]] > Hornbill Application > Entity Explorer Each Hornbill application is delivered with access to its database schema and entity relationships. T
    2 KB (319 words) - 18:43, 11 April 2024
  • Live Chat
    ...t that are accessible from the Live Chat application icon in the left hand application bar. Visibility and access to these different areas are dependant on your l ==Administration==
    2 KB (321 words) - 15:28, 14 November 2020
  • Timesheet Manager Administration
    |[[Main Page|Home]] > [[Administration]] > Timesheet Manager ...iguration options for Timesheet Manager which can be configured within the Administration portal.
    3 KB (420 words) - 08:29, 26 May 2020
  • Manage Languages
    |[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[Language]] > Manage Languages |style="text-align:right;"|[[:Category:Administration|Index]]
    3 KB (385 words) - 20:06, 11 April 2024
  • Change Ownership
    |[[Main Page|Home]] > [[Administration]] > [[Document Manager Administration|Document Manager]] > Change Ownership :* [[Document Manager Administration]]
    2 KB (253 words) - 18:17, 10 April 2024
  • Configuration
    ==Application Configuration== [[File:BoardManagerConfig.png|link=Board Manager Administration]]
    4 KB (629 words) - 16:01, 22 November 2023
  • Reporting
    __NOTOC__[[Main Page|Home]] > [[Administration]] > Reporting ...that you require. Standard reporting comes as part of the service manager application while the Measures, Widgets, Dashboards and Slideshows features form the Ho
    3 KB (376 words) - 22:47, 18 March 2024
  • Core Hornbill Automations
    ...Configuration]] > [[Business Process Designer]] >Core Hornbill Automations|Administration}} ...plication. These automations can be used as part of BPM workflows from any application.
    4 KB (522 words) - 22:27, 18 March 2024
  • Create an Individual User Account
    :* [[Users|Users (Administration)]] ...:checkbox.png|8px|baseline|link=]] You know if you are creating a Basic or Application User
    4 KB (590 words) - 21:30, 11 April 2024
  • Navigation
    ...e displayed applications and options within each application and access to administration will be controlled by the roles and rights assigned to you. * '''Administration'''
    5 KB (802 words) - 22:58, 1 February 2024
  • Project Relationships
    ...Service Requests, Services and Configuration Items if the Service Manager Application is also installed on your instance. * It is possible to relate Suppliers if the Supplier Manager Application is also installed on your instance.
    4 KB (553 words) - 18:01, 19 January 2021
  • Project Manager Business Process
    |[[Main Page|Home]] > [[Administration]] > [[Project Manager Administration]] > Business Processes |style="text-align:right;"|[[:Category:Project Manager Administration|Index]]
    2 KB (236 words) - 18:03, 2 February 2018
  • System Settings
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > Settings ...over the internet. Web Hooks can send information from Hornbill to another application as soon as a record is updated, rather than relying on scheduled imports or
    2 KB (288 words) - 23:48, 9 February 2024
  • Advanced Settings
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[System Settings| Settings]] > Advanced ...Some of these settings can also be managed from within other areas of the Administration interface or from the Hornbill Client. Before changing a setting it is imp
    3 KB (505 words) - 23:57, 9 February 2024
  • Collaboration Roles
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Collaboration Administration |Collaboration]] > Roles :: This role grants the rights to define translations for application strings between different languages
    2 KB (211 words) - 20:04, 10 April 2024
  • Advanced Analytics
    |[[Main Page|Home]] > [[Administration]] > Advanced Analytics |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    4 KB (511 words) - 20:36, 18 March 2024
  • Routing Rule Templates
    |[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Email > Routing Rule Templates |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    5 KB (777 words) - 23:41, 9 February 2024
  • Roles
    ...with a set of default roles specifically designed to govern access to that application. Manage Role assignments to your users or create some of your own. ...orming the assignment of a particular role already possess the same system/application rights among the roles that they themselves possess.
    8 KB (1,252 words) - 20:10, 11 April 2024
  • Service Manager Roles
    ...[Service Manager Administration |Service Manager]] > Roles|Service Manager Administration}} :* [[#System and Application Roles|System and Application Roles]]
    15 KB (2,021 words) - 22:02, 9 February 2024
  • XMLMC API InDepth
    :* [[Application Entity Viewer]] ...r your particular instance by either viewing the About-section in Hornbill Administration or by looking at the response of <nowiki>https://files.hornbill.com/instanc
    9 KB (1,317 words) - 10:17, 11 April 2024
  • Webhooks
    |[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[System Settings| Settings]] > Webhooks |style="text-align:right;"|[[:Category:Administration|Index]]
    5 KB (785 words) - 18:12, 10 April 2024
  • View Table Structure
    :* [[Application_Entity_Viewer|Application Entity Viewer]] :* [[Administration|Administration]]
    5 KB (819 words) - 22:13, 20 March 2024
  • Board Manager Business Process Workflow
    {{Breadcrumb|[[Main Page|Home]] > [[Administration]] > [[Board Manager Administration |Board Manager]] > Business Process Workflow|Board Manager}} ...tomated Tasks''' node, and find the '''Board Manager''' options under the Application drop down.
    11 KB (1,600 words) - 19:26, 10 November 2021
  • ITOM Administration
    ...adcrumb|[[Main Page|Home]] > [[Administration]] > ITOM Administration|ITOM Administration}} ...of the configuration options for ITOM, which can be configured within the Administration portal.|
    5 KB (627 words) - 12:01, 20 December 2023
  • Service Manager Simple Lists
    |[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Simple Lists |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    7 KB (1,050 words) - 18:05, 8 February 2024
  • My Boards
    ...er boards with more than 300 cards to not be migrated to the Board Manager application. | ...e place, The Board Manager app must be installed. Board Manager is a free application that can be accessed by any user that has a Hornbill Collaboration subscrip
    7 KB (1,058 words) - 20:32, 8 February 2024
  • Translation Mode
    Throughout every application within the Hornbill user interface you are presented with forms containing ...n [[Administration]] by selecting ''Hornbill Collaboration Core'' from the application selector, and selecting ''Roles'' in the left hand menu.
    3 KB (510 words) - 19:11, 10 April 2024
  • Reports
    ...ain Page|Home]] > [[Administration]] > Reports|[[:Category:Service Manager Administration|Index]]}} :* [[Application_Entity_Viewer|Application Entity Viewer]]
    6 KB (958 words) - 17:13, 2 May 2024
  • Managing Instance Storage Usage
    ...[https://wiki.hornbill.com/index.php?title=Support_Passcode '''''Hornbill Administration > Your Subscription'''''] and more detail on our approach to Cloud Storage The settings can be found in Hornbill Administration > System > Settings > Advanced and are called '''emails.purgeDeletedItemsAf
    8 KB (1,193 words) - 09:27, 23 August 2023
  • XMLMC API Quickstart
    :* [[Application Entity Viewer]] ...r your particular instance by either viewing the About-section in Hornbill Administration or by looking at the response of <nowiki>https://files.hornbill.com/instanc
    12 KB (1,765 words) - 10:08, 13 November 2023
  • Contacts
    ...be configured to use the Customer Portal for profile management and use of application features designed to allow for communication between you and your contacts. ...features designed for contacts. Portal Access is configured via Hornbill Administration: Home > System > Manage Portals > Guest Accounts
    5 KB (721 words) - 22:31, 18 March 2024
  • Site View
    :* [[Sites|Sites Administration]] ==Application Plugin==
    4 KB (593 words) - 17:14, 2 May 2024
  • Routing Rules - Email updates from customer via email or via the portal
    This How To guide is meant to be used in conjunction with the Email Administration guide on https://wiki.hornbill.com/index.php/Email_Administration ...ted via email (applied by an analyst or by the routing rules) assuming the application setting “guest.app.requests.notification.notificationType.emailUpdate”
    3 KB (427 words) - 13:14, 23 August 2018
  • Frequently Asked Questions
    [[Application Beta Program]] [[File:spanner.png |centre|100px|Administration]]
    2 KB (272 words) - 13:47, 20 October 2021
  • Employee Portal Page Configuration
    :* [[Service Domains Administration|Service Domains]] ...neral ability to manage pages. This will be required for [[Service Domains Administration#Domain Owners|Service Domain Owners]] who will have the ability to create a
    6 KB (973 words) - 23:03, 10 November 2022
  • Project Overview
    * [[Project Manager Administration|Project Manager Administration]] === Administration ===
    5 KB (739 words) - 17:19, 19 January 2021
  • Mailbox Rights and Roles
    |[[Main Page|Home]] > [[Administration]] > [[Email Administration]] > Mailbox Rights and Roles |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    4 KB (622 words) - 22:45, 15 March 2024
  • GRC
    :* [[GRC Administration]] ...pp. This can be accessed from the Hornbill User Client from the left hand application menu. Included in this view are
    3 KB (340 words) - 21:04, 14 November 2023
  • Service Manager Notification Settings
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Service Manager]] > [[Service_Manager_Settings|Settings]] > Notificat ...es the ability to compliment the Hornbill Collaboration notifications with application specific notifications for analysts.
    10 KB (1,377 words) - 21:12, 18 March 2024
  • Slideshows
    |[[Main Page|Home]] > [[Administration]] > [[Advanced Analytics]] > Slideshows |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    4 KB (677 words) - 19:12, 10 April 2024
  • Service Domains Administration
    ...ce Catalog Administration|Service Catalogs]] > Service Domains|[[:Category:Administration|Index]]}} {{infobox|Any service that exist in an application such as Hornbill [[Service_Details#Employee_Portal|Service Manager]] can be
    5 KB (729 words) - 20:18, 11 April 2024
  • My Activities
    * In line of business application views ==Administration==
    4 KB (636 words) - 10:36, 6 October 2020
  • Create Multiple User Accounts using CSV Upload
    :* [[Users|Users (Administration)]] # Open Administration and navigate to ''System->Organisational Data->Users''
    6 KB (968 words) - 22:17, 15 April 2024

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