Difference between revisions of "Collaboration"

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Collaboration is working with others to do a task and to achieve shared goals. [[What_is_Hornbill? |Hornbill]] creates the environment for businesses to work together both within your organisation. This is achieved in a number of ways that include [[What_is_a_Workspace? |workspaces]], activities, and [[What_are_Conversations? |conversations]].  
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|[[Main Page|Home]] > [[Applications]] > Collaboration
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|style="text-align:right;"|[[:Category:Collaboration|Index]]
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==Introduction==
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The Hornbill Collaboration app is a core part of the Hornbill solution and is available to all Hornbill Users. The Collaboration app is focused at providing new and easy ways of communicating within your organization and creates an environment where users can work together to achieve shared goals.
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You can access these capabilities by selecting the Collaboration icon on the [[What_is_the_Navigation_bar? |navigation bar]].
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== Related Articles ==
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:* [[Navigation]]
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:* [[Activity Streams]]
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:* [[Hornbill_Mobile|Hornbill Mobile]]
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:* [[How_do_I_Translate_the_content_of_posts_and_comments?|Translations]]
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:* [[Bookmarks]]
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|}
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== Home ==
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You can access the features of the Collaboration app from the Collaboration icon on the App Menu.  The available features will depend on your rights and roles.
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:* '''[[Employee Portal|Company Home]]'''
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:: Employee Portal Lanading page. This configurable company home page, consists of widgets that link you to Service Catalogs, Workspaces, Links, Service Desk Requests, and much more.
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:* '''My Services'''
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:: Access to the Service Catalog
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:: This may not appear, if the Employee Portal has been enabled, and will be replaced by a '''[[Employee Portal|Company Home]]''' option as described above.
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:* '''[[News Feed]]'''
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:: The News Feed is a collation of all the posts and comments made in activity streams that you are following.
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:* '''[[My Profile]]'''
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:: Your profile is your identity in Hornbill. Information that you provide can help others know more about you. Your settings can determine how you interact with other users.
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:* '''[[My Activities]]'''
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:: Activities are your to do list. These can be created manually from your activities views, from entity views in installed line of business applications, and or created automatically by workflow in a Business process
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:* '''[[Co-Workers]]'''
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:: The Co-workers acts as a staff directory for all the users in Hornbill. From this list you can search for co-workers to get contact information such as an email address or phone number.
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:* '''[[Workspaces]]'''
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:: A Workspace is a place where you can bring together a group of Users to collaborate around a common topic.
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:* '''[[Conversations ]]'''
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:: Conversations are a way to discuss anything between Co-workers, in a more informal way than Workspaces.
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:* '''[[Scheduled Jobs]]'''
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:: Manage your reoccurring jobs. Activities can be scheduled to automatically reoccur on definable intervals.
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:* '''[[Site_View|Sites]]'''
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:: Search and View Sites
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:* '''[[Achievements]]'''
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:: Create and give your co-workers achievement awards for great work or collaboration.
  
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== Features ==
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== Customers ==
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* [[News Feed | News Feed]]
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:* '''[[Contacts]]'''
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* [[My Profile | My Profile]]
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:: Create, Manage, and view all your contacts that are external to your business
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* [[What_are_Activities? | My Activities]]
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:* '''[[Organizations]]'''
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* [[What_are_Co-Workers? | Co-Workers]]
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:: Create, Manage, and view information about organizations that are external to your business
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* Contacts
 
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* Organizations
 
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* [[What_is_a_Workspace? | Workspaces]]
 
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* [[What_are_Conversations? | Conversations]]
 
  
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== Frequently Asked Questions ==
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== Email ==
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The Email menu item is available when you have been given access to one or more [[Shared Mailboxes]]. Shared mailboxes are created to allow a group of users to share a single mailbox for both outgoing and incoming email, all using a common email address.
  
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[[Why should I join a workspace? | Why should I join a workspace?]]
 
  
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[[How can I tell who owns a workspace?]]
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:* '''[[Mailboxes]]'''
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:: The Mailboxes View gives you access to the Shared Mailboxes that you have been given access to.
  
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[[How can I change owner, name or description of a workspace?]]
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[[Category:Collaboration]]
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[[What_is_a_Post? | What is a Post?]]
 
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[[What_is_a_Comment? | What is a Comment?]]
 
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[[What_are_Notifications? | What are Notifications?]]
 
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[[How_do_I_get_Desktop_Notifications | How do I get Desktop Notifications?]]
 
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[[What do I get as default settings for Collaboration?]]
 
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[[Should I create Co-workers or Contacts?]]
 
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[[How can I setup the translations of the labels in Hornbill?]]
 
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[[How do I Translate the content of posts and comments?]]
 
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[[How_do_I_follow people? | How do I follow people?]]
 
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[[What_are_different_parts_of_the_display_called? | What are different parts of the display called?]]
 
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[[What_is_the_Navigation_bar? | What is the Navigation bar?]]
 
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[[What_is_the_Request_list_toolbar ? | What is the Request list toolbar ?]]
 
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[[What_is_the_Action_bar? | What is the Action bar?]]
 
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[[What_is_the_Control_bar? | What is the Control bar?]]
 
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[[How can I search Hornbill?]]
 
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[[What_are_Roles? | What are Roles?]]
 
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[[What is the Hornbill Mobile app?]]
 
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[[Apps and Roles|Why can't I see what I expect in the Navigation Bar?]]
 
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[[What is Guest Access to Hornbill?]]
 
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[[What are mentions?]]
 

Latest revision as of 19:13, 12 October 2021

Home > Applications > Collaboration Index
Hornbillmain.png


Introduction

The Hornbill Collaboration app is a core part of the Hornbill solution and is available to all Hornbill Users. The Collaboration app is focused at providing new and easy ways of communicating within your organization and creates an environment where users can work together to achieve shared goals.

Related Articles

Home

You can access the features of the Collaboration app from the Collaboration icon on the App Menu. The available features will depend on your rights and roles.

Employee Portal Lanading page. This configurable company home page, consists of widgets that link you to Service Catalogs, Workspaces, Links, Service Desk Requests, and much more.
  • My Services
Access to the Service Catalog
This may not appear, if the Employee Portal has been enabled, and will be replaced by a Company Home option as described above.
The News Feed is a collation of all the posts and comments made in activity streams that you are following.
Your profile is your identity in Hornbill. Information that you provide can help others know more about you. Your settings can determine how you interact with other users.
Activities are your to do list. These can be created manually from your activities views, from entity views in installed line of business applications, and or created automatically by workflow in a Business process
The Co-workers acts as a staff directory for all the users in Hornbill. From this list you can search for co-workers to get contact information such as an email address or phone number.
A Workspace is a place where you can bring together a group of Users to collaborate around a common topic.
Conversations are a way to discuss anything between Co-workers, in a more informal way than Workspaces.
Manage your reoccurring jobs. Activities can be scheduled to automatically reoccur on definable intervals.
Search and View Sites
Create and give your co-workers achievement awards for great work or collaboration.

Customers

Create, Manage, and view all your contacts that are external to your business
Create, Manage, and view information about organizations that are external to your business

Email

The Email menu item is available when you have been given access to one or more Shared Mailboxes. Shared mailboxes are created to allow a group of users to share a single mailbox for both outgoing and incoming email, all using a common email address.


The Mailboxes View gives you access to the Shared Mailboxes that you have been given access to.
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