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  • Widgets
    ...ore appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget. <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More" style="width:1100px">
    26 KB (4,084 words) - 18:12, 10 April 2024
  • Import Suppliers
    ...e file will contain the column headers, under which you need your supplier data when looking to import new suppliers into Supplier Manager. * Once you have added your supplier data, save the csv ready for uploading.
    3 KB (378 words) - 14:52, 14 April 2020
  • Import Supplier Contracts
    ...ll contain the column headers, under which you need your supplier contract data when looking to import new supplier contracts into Supplier Manager. * Once you have added your supplier contract data, save the csv ready for uploading.
    3 KB (395 words) - 14:51, 14 April 2020
  • Import Supplier Contacts
    ...ill contain the column headers, under which you need your supplier contact data when looking to import new supplier contacts into Supplier Manager. * Once you have added your supplier contact data, save the csv ready for uploading.
    3 KB (395 words) - 14:47, 14 April 2020
  • Project Logic
    <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More"> <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More">
    3 KB (463 words) - 13:49, 20 January 2021
  • My Timesheet
    * Change the type of chart used to display the data using the available chart icons * Change the type of chart used to display the data using the available chart icons
    4 KB (640 words) - 15:32, 26 May 2020
  • Supportworks to Hornbill Service Manager Migration Package
    ...s needed in order to quickly get the system up and running with meaningful data and connectivity. Because we believe these integrations are essential to ev ...gration of all required data from Supportworks; examples below. The actual data content will be mutually agreed with the Hornbill Product Specialist prior
    9 KB (1,398 words) - 20:15, 11 April 2024
  • Instance Storage Quota
    {{DISPLAYTITLE:Instance Data Storage & Quota}} ...its new location in the [https://docs.hornbill.com/hornbill-cloud/instance-data-storage/ Hornbill Document Library].
    12 KB (1,812 words) - 19:57, 11 April 2024
  • Essential Integrations
    ...s needed in order to quickly get the system up and running with meaningful data and connectivity. Because we believe these integrations are essential to e ...rosoft Active Directory or equivalent). Basically once configured ongoing data synchronisation and single-sign-on is completely automating and self-mainta
    5 KB (676 words) - 18:55, 11 January 2024
  • ISO:Change Reporting\Handling\Planning and Management
    No data from live is ever used for testing and all test data used by developers is pseduo-generated.
    3 KB (395 words) - 17:36, 11 September 2023
  • Hornbill Switch-On
    ...der for you to be able to evaluate Hornbill Service Manager with essential data in place. Once initiated the delivery of the Switch-On activities would inc * Your people data is imported, that's analysts and users
    4 KB (665 words) - 21:21, 11 April 2024
  • Timesheet Manager Administration
    ...oupings and memberships can be managed from Home > System > Organisational Data > [[Organisation]] ...liarize yourself with the relationships between Timesheet entities and the data schema
    3 KB (420 words) - 08:29, 26 May 2020
  • Date and Time Smart Control
    In this case the data is clear enough to asume the first digit is the month and the second is the
    770 bytes (120 words) - 09:58, 16 March 2022
  • Database Asset Relationship Import
    ...ent can now be found at its new location in the [https://docs.hornbill.com/data-imports-guide/asset-relationships/overview Hornbill Document Library]. ...ill-document-library.png|Data Imports Guide|link=https://docs.hornbill.com/data-imports-guide/asset-relationships/overview]]
    11 KB (1,747 words) - 18:39, 11 April 2024
  • SQL Organisation Import
    ...k and easy method of uploading and updating organisations from an external data source into Hornbill instance. **'''csv''' = ODBC Data Source using MS Access Text Driver (*.txt, *.csv)
    12 KB (1,816 words) - 15:15, 24 September 2021
  • Hornbill Cloud and Platform
    Hornbill only measures space used by your instances data, it does not measure disk space used by our software or any infrastructure ...s single-sign-on as well as policy-based transparent auto provisioning and data updates of both user and guest accounts thus providing enterprise-class use
    6 KB (854 words) - 21:59, 30 August 2023
  • FAQ:Security and Cloud Questions
    *[[FAQ:Data and Security]] *[[FAQ:Data Centres]]
    3 KB (502 words) - 10:37, 21 November 2018
  • My Co-workers
    * Change the type of chart used to display the data using the available chart icons * Change the type of chart used to display the data using the available chart icons
    5 KB (743 words) - 14:52, 26 May 2020
  • Single Sign On Profiles
    ...right of the list. The information below will explain how to take the meta data produced during the configuration of your IdP (which contains the signing c ...the "Import IDP Meta Data" button will prompt you to upload your IDP meta data'''</div>]]
    12 KB (1,827 words) - 20:12, 11 April 2024
  • Upload Assets CSV
    ...to the Service Manager asset repository, this is generally used for static data. If you require the ability to schedule the importing of new or updates to ...nfigure which if any fields for that given asset class you wish to perform data validation before uploading the assets from the CSV file into the Service M
    5 KB (776 words) - 18:12, 8 February 2024
  • Software Asset Management
    :* [[Asset_Data_Import_Tool|Asset Data Import Tool]] Data displayed:
    4 KB (522 words) - 21:17, 26 April 2024
  • HP Operations Orchestration
    ** European Data Center - 87.117.243.10 ** North American Data Center - 69.174.241.48
    3 KB (464 words) - 19:26, 12 June 2023
  • FAQ:Evaluations
    ...f charge, enabling you to truly evaluate our solution with your team, your data and your systems integrated to determine if the solution meets your needs. ...e to provide both you and Hornbill with the contractual, support services, data protection and security benefits you would enjoy as a customer with a live
    3 KB (497 words) - 20:42, 11 April 2024
  • FAQ:ISO
    ...l external audit ensures that our polices & practices are correct and your data is safe with us. ...or supporting documents that help show our commitment to security and your data.
    6 KB (848 words) - 20:41, 11 April 2024
  • Hornbill Training
    This introduces the reporting tool from the data structure that underpins Service Manager to the creation of the physical re ...laboration. Manage users and roles, understand the app store, manage your data and security and understand usage and performance easily.
    3 KB (462 words) - 21:04, 23 February 2023
  • Switch-On
    ...a Hornbill instance so that you can evaluate our service with all your own data in place. Throughout the process, dedicated Hornbill Product Specialists wi :* '''Fundamental contact information and customer specific data is added into your system'''
    11 KB (1,734 words) - 20:15, 11 April 2024
  • FAQ:Hornbill API's & Webhooks
    ...or other environment that uses JavaScript that can implicitly handle JSON data structures. When you are using Hornbill as a user, the browser is only mak
    3 KB (456 words) - 09:05, 10 November 2020
  • Integration
    ...s needed in order to quickly get the system up and running with meaningful data and connectivity. Because we believe these integrations are essential to e ...e complex and often customer-specific needs such as integration with other data sources or business systems that you might want to interoperate. Because o
    7 KB (1,019 words) - 12:05, 17 October 2022
  • Hornbill Data Export
    = About the Hornbill Data Export Tool = ...ng run by this tool needs to be configured to provide CSV as an additional data format, within the '''Output Formats''' tab of the Report builder.
    9 KB (1,399 words) - 15:11, 24 September 2021
  • Asset Management
    ...an be achieved using [https://api.hornbill.com/data/?op=entityUpdateRecord data::entityUpdateRecord API]. Please remember to replace [Asset Id] with the ge
    4 KB (566 words) - 22:36, 7 February 2024
  • Migrating to the Employee Portal
    ...es on the Employee Portal to create widgets, which display Domain-specific data (pulled from the services linked to that domain). === Utilize Your Existing Data ===
    12 KB (1,803 words) - 22:11, 9 May 2024
  • Environmental Policy
    All our Data Centers and Facilitators are chosen in line with the above and their commit
    1 KB (200 words) - 21:50, 17 July 2023
  • Write Efficient Reports
    ...are creating a report using the SQL Schema Designer if you are extracting data from more than two tables in the database which is where JOIN Conditions co JOINs ensure that the data which should be included in query operations matches. JOINs also result in
    6 KB (949 words) - 20:25, 20 November 2023
  • Webhooks
    ...d, rather than relying on scheduled imports or the continually polling for data. ...l can be configured to call to a web end point passing the action-specific data to the web service being invoked. This is a very powerful mechanism that en
    5 KB (785 words) - 18:12, 10 April 2024
  • Manage Assets
    :* '''Data Processing Record''' ...ion.png|14px|text-top|Information]] Automated processing using an external data source can be achieved by using the [[Database Asset Import]]
    7 KB (1,134 words) - 20:31, 8 February 2024
  • External Authorisation
    ...ail, where required use the variable picker to include the relevant entity data ...sked to authorize, again use the variable picker to inject relevant entity data (1024 Character Limit).
    4 KB (646 words) - 22:28, 18 March 2024
  • ISO:Operations
    ...ilisation and server load is monitored realtime by collection of over 1000 data points (CPU\RAM\HDD utilization for all services etc) for use in graphing\ * Data Leakage ( Packet\bandwidth\Source & Destination\traffic monitoring and Anal
    11 KB (1,693 words) - 19:56, 11 April 2024
  • Programme
    <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More"> ...will appear on the programme view to contain and provide access to the new data
    6 KB (779 words) - 17:20, 19 January 2021
  • ISO:HR Security
    ...ure employees are vetted, trained and nurtured in best practices to ensure data security.
    4 KB (625 words) - 17:16, 11 September 2023
  • Service Manager Request Import Utility
    ...to run behind your corporate firewall, and requires access to your request data host(s) or ODBC connection. * Request data is extracted as per your specification, as outlined in the Configuration se
    28 KB (3,908 words) - 11:48, 23 November 2022
  • Request Attachment Archiver
    ...running the script for the '''first time''', there is probably '''a lot of data to process'''. * data:queryExec
    8 KB (1,386 words) - 12:14, 19 January 2024
  • ISO:Supplier Relationships and Procurement
    ...y is not impacted\jeopardized and that they, at the very least, care about data security in the same way Hornbill does. Below are details on how we choose ...th sides, legal responsibilities and how legal responsibilities (including data protection and privacy) are to be met
    6 KB (922 words) - 17:28, 11 September 2023
  • Switch-On Imports
    ...sational etc. Hornbill has a number of ways to make the population of this data as seamless as possible. This page provides some advice on the types of CSV ...to the Service Manager asset repository, this is generally used for static data.
    11 KB (1,773 words) - 20:15, 11 April 2024
  • Mapping Fields from Customised Forms
    ...email template variable picker. The exercise of field mapping ensures the data is written to h_itsm_requests (the main request table) which means it is re ! width = "220px" | Data Type/Capacity
    10 KB (1,392 words) - 21:34, 13 February 2024
  • Hornbill Platinum Success
    ...e rendering the service unavailable or critically impaired. Alternatively, data is corrupted or there is a significant security issue * The Importing of Asset Data from 3rd Party sources such as SQL Databases, Excel, MS SCCM, Altiris, LAND
    14 KB (2,121 words) - 21:21, 11 April 2024
  • Board Manager
    <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More" style="width:900px"> <div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More" style="width:900px">
    14 KB (2,290 words) - 11:39, 23 March 2023
  • Profiles
    ...be found at its new location in the [https://docs.hornbill.com/esp-config/data/profiles/ Hornbill Document Library]. ...ument-library.png|Hornbill Cloud|link=https://docs.hornbill.com/esp-config/data/profiles/]]
    2 KB (280 words) - 20:10, 11 April 2024
  • Configuration Items
    ...a warehouse for information technology (IT) installations (CMDB). It holds data relating to a collection of IT entities (commonly referred to as configurat
    6 KB (819 words) - 21:59, 18 April 2024
  • Organizations
    * '''Industry''' - The industry field uses a Simple List data. The list should be called ''Industry'' in the Collaboration app. ...egion''' - The region field is hidden by default and it uses a Simple List data. The list should be called ''ExternalOrganisationRegions'' in the Collabora
    5 KB (743 words) - 06:04, 11 June 2020
  • Request List Views
    ...e request records, giving you quick access to particular sets of important data. ...t this field you will see a number of familiar title which mostly form the data that is stored on a request.
    9 KB (1,371 words) - 00:28, 30 April 2024

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