Search results

Page title matches

• Live Chat Sessions
  __NOTOC__[[Main Page|Home]] > [[Live Chat]] > Managing Chat Sessions Live Chat sessions are visible from clicking the Live Chat icon in he left hand application m
  1 KB (231 words) - 20:03, 11 April 2024

Page text matches

• Live Chat Sessions
  __NOTOC__[[Main Page|Home]] > [[Live Chat]] > Managing Chat Sessions Live Chat sessions are visible from clicking the Live Chat icon in he left hand application m
  1 KB (231 words) - 20:03, 11 April 2024
• Live Chat
  :* [[Live_Chat_Sessions|Managing Live Chat Sessions]] :* [[Live_Chat_Session|Engage in Live Chat Sessions]]
  2 KB (321 words) - 15:28, 14 November 2020
• Hornbill Webinars
  ...proach, your Product Specialist will also be running a number of "Personal Sessions" with only your organisation/staff, to focus on your specific configuration ...rained for Life" gives you the benefit of joining these knowledge transfer sessions alongside the Wiki documentation that is available to all and constantly up
  3 KB (455 words) - 21:22, 11 April 2024
• Live Chat Administration
  | Manually enable the Busy Message preventing any new sessions ...mum number of pending and active sessions, once this number is reached new sessions will be prevented and the customers will be shown a busy message
  2 KB (325 words) - 10:45, 20 March 2023
• Security Audit
  {{bullet1|Session Timeout|Show any sessions that have timed out due to inactivity}} {{bullet1|Session Kill|Show any sessions that were killed}}
  2 KB (255 words) - 21:17, 18 March 2024
• ISO:Network Policy
  Users are required to log out of sessions when they are finished. Session time out Sessions locked out after 10 minutes inactivity Remote laptops using VPN are subject
  2 KB (369 words) - 21:29, 6 September 2023
• Live Chat Roles
  ...' - Role should be assigned to any Agent who will be interacting with chat sessions (Rights to Create , Accept, Update, Close)
  1 KB (162 words) - 16:18, 5 August 2020
• How Does The Switch-On Work
  ...swers to focus in on the specifics you are looking to set up. These remote sessions are arranged directly with your Product Specialist and are based on both pa ...em. But don't worry if you are unable to follow this schedule exactly - if sessions need to be moved around, we will of course aim to accommodate you.
  12 KB (1,861 words) - 20:37, 11 April 2024
• FAQ:Switch-On
  ...he trial and ask them during your dedicated personal "Question and Answer" sessions where we can ensure you are completely satisfied with the answer and any kn ...r not to become a Hornbill Subscriber</ins>,. It also signifies the end of sessions you will have with your Product Specialist. If you become a subscriber, you
  5 KB (892 words) - 14:16, 29 September 2020
• How Does The liftoff Work
  ...o Live. On occasion you may work with other Product Specialists to deliver sessions dependent on resource and expertise. ...ell as the Webinars, your Product Specialist will arrange several personal sessions to discuss the specifics regarding your Hornbill Configuration as well as s
  18 KB (2,770 words) - 20:38, 11 April 2024
• Live Chat Session
  When a Chat Sessions is created by a user an initial post is made using the following translatio
  2 KB (321 words) - 16:14, 5 August 2020
• Live Chat Notifications
  ...an Organisation is used to send all members a notification when a new chat sessions is started.
  3 KB (468 words) - 10:18, 15 November 2023
• ISO:Access Control
  Users are required to log out of sessions when they are finished. Sessions locked out after 10 minutes inactivity
  9 KB (1,319 words) - 21:31, 6 September 2023
• Supportworks to Hornbill Service Manager Migration Package
  Hornbill's Product Specialists will deliver two 30 minute sessions to provide Knowledge transfer and advice in respect to the Default System R Hornbill's Product Specialists will deliver two 30 minute sessions to provide Knowledge transfer and advice in respect to Default System Measu
  9 KB (1,398 words) - 20:15, 11 April 2024
• Bookmarks
  ...ry of all the Hornbill web pages a user visit persists across browsers and sessions and provides contextual information about the bookmark and history pages.
  3 KB (462 words) - 18:42, 26 September 2017
• Hornbill Training
  ...solution. Hornbill's themed workshop based training includes content-rich sessions which offer the advantage of practical learning so you can not only improve
  3 KB (462 words) - 21:04, 23 February 2023
• Navigation
  ...ry of all the Hornbill web pages a user visit persists across browsers and sessions and provides contextual information about the bookmark and history pages.
  5 KB (802 words) - 22:58, 1 February 2024
• Switch-On
  ...roduct Specialists will transfer essential knowledge through collaborative sessions. By the end of the Switch-on activities, your system could be ready to use. :*'''Q&A Sessions
  11 KB (1,734 words) - 20:15, 11 April 2024
• Detailed Switch-On Content
  ...red. Hornbill will also assist with set up requirements as part of our Q&A sessions where necessary ...hance to ask any questions directly to a Product Specialist during the Q&A Sessions
  22 KB (3,233 words) - 21:18, 11 April 2024
• FAQ:Data and Security
  ...ed based on the instance. The design of our application stack ensures that sessions are keyed to an instance using cryptographic techniques to make it impossib
  12 KB (1,938 words) - 20:06, 10 April 2024

View (previous 20 | next 20) (20 | 50 | 100 | 250 | 500)