Search results

Jump to navigation Jump to search

Page title matches

  • Service Manager Business Process Workflow
    [[file:hornbill-document-library.png|Service Manager Workflow|link=https://docs.hornbill.com/servicemanager-config/customize/workflows/us ...] > [[Service Manager Administration |Service Manager]] > Business Process Workflow|[[:Category:Administration|Index]]}}
    256 KB (40,895 words) - 20:34, 8 May 2024
  • Board Manager Business Process Workflow
    ...ion]] > [[Board Manager Administration |Board Manager]] > Business Process Workflow|Board Manager}} The Board Manager Business Process Workflows are used to automate the creation, movement and management of Boa
    11 KB (1,600 words) - 19:26, 10 November 2021

Page text matches

  • Business Processes
    ...n the [https://docs.hornbill.com/servicemanager-config/customize/workflows/workflow-designer/ Hornbill Document Library]. ...r|link=https://docs.hornbill.com/servicemanager-config/customize/workflows/workflow-designer/]]
    3 KB (494 words) - 20:54, 18 March 2024
  • Business Process Automation & Orchestration
    __NOTOC__[[Main Page|Home]] > [[Integration]] > Business Process Automation & Orchestration ...on]] the power of this tool has been increased to now position '''Business Process Orchestration''' as part of the Hornbill offering.
    4 KB (510 words) - 08:13, 17 July 2020
  • Raising Changes
    Changes can be raised against one or multiple assets during the logging process, by associating them using the '''Assets''' form in '''[[Progressive_Captur ...s in an underlying '''[[Service Manager Business Process Workflow|Business Process]]'''.
    3 KB (393 words) - 22:35, 16 April 2024
  • Runbook Process
    ...tion]] > [[Business_Process_Designer|Business Process Designer]] > Runbook Process|[[:Category:ITOM|Index]]}} ...cess will be started and can be monitored/managed via the Managed Executed Process button available on the Runhbooks list.
    3 KB (468 words) - 16:21, 30 March 2021
  • Variable Picker
    ...stration | Service Manager]] > [[Service Manager Business Process Workflow|Business Processes ]] > [[Request Variables]] > Variable Picker The variable picker is available to use in most business process nodes and their fields, this includes:
    6 KB (854 words) - 22:48, 18 March 2024
  • Hornbill Automation
    ...Main Page|Home]] > [[Configuration]] > [[Business Processes]] > [[Business Process Designer]]|Configuration}} ...rnbill Automations are provided by each application that utilizes Business Process Workflows.
    7 KB (1,056 words) - 22:45, 9 August 2023
  • IT Automation
    :* [[Business_Process_Designer|Business Process Designer]] * From an existing Node within a Business Process
    3 KB (460 words) - 14:43, 15 December 2020
  • Service Dependancies
    ...nefit from visualizing impact when considering implementing changes to the business or techincal services. :* [[Service_Manager_Business_Process_Workflow|Service Manager Business Process Designer]]
    4 KB (567 words) - 18:23, 30 April 2024
  • Runbooks
    ...book, enabling different operations to be bound together within a business process to perform a complete end to end solution. Allowing for the standardisation ...f Stages and Checkpoints as they are not required for use within a Runbook Process.
    6 KB (909 words) - 22:56, 8 September 2021
  • Request Variables
    ...stration | Service Manager]] > [[Service Manager Business Process Workflow|Business Processes ]] > Request Variables ...iption or custom fields of a request, to branch and make decisions in your process based on the site of the request customer, or the outcome to particular tas
    7 KB (946 words) - 21:54, 18 March 2024
  • Two Stage Closure
    This can be incorporated into Hornbill Service Manager using the configured Business Processes against your requests and this article explains how to set this u ...ervice_Manager_Business_Process_Workflow| Service Manager Business Process Workflow]]
    6 KB (951 words) - 20:24, 26 April 2024
  • Cloud Automation
    {{bluebanner|[[Main Page|Home]] > [[Integration]] > [[Business Process Automation & Orchestration]] > Cloud Automation|[[:Category:Integration|Ind The '''Cloud Automation''' node can be invoked from the business process designer and is used to call either iBridge automations, HP Operations Orch
    7 KB (1,007 words) - 20:47, 7 April 2020
  • What are Notifications?
    ...in, or tasks you have been assigned by a workflow in an automated business process. You can review your notifications by selecting [[File:Notification.png|16p
    975 bytes (152 words) - 18:52, 11 April 2024
  • Custom Expression Builder
    {{breadcrumb|[[Main Page|Home]] > [[Configuration]] > [[Business Process Designer]] > Custom Expression Builder|Administration}} ...ch down different paths based on the outcomes of previous nodes within the workflow stage. Default outcomes are available to test the outcomes of the node that
    4 KB (637 words) - 22:27, 18 March 2024
  • Auto Task Designer
    ...concepts of stages, tasks, approvals or other nodes which would suspend a process. ...|left|link=]]The ''Print'' option will provide a complete printout of your workflow including all stages. An additional print option is available in the Print
    12 KB (1,868 words) - 22:39, 8 May 2024
  • Integration
    ...t possible extent we provide "easy to use" user interfaces to simplify the process of configuring and testing of common integrations. :* [[Business_Process_Automation_%26_Orchestration|Business Process Automation & Orchestration]]
    7 KB (1,019 words) - 12:05, 17 October 2022
  • Board Manager Business Process Workflow
    ...ion]] > [[Board Manager Administration |Board Manager]] > Business Process Workflow|Board Manager}} The Board Manager Business Process Workflows are used to automate the creation, movement and management of Boa
    11 KB (1,600 words) - 19:26, 10 November 2021
  • Service Manager Configuration
    ...BusinessProcessCard.png|300px|center|link=Service Manager Business Process Workflow]]
    3 KB (303 words) - 21:55, 22 April 2024
  • Business Process Designer
    ...[[Main Page|Home]] > [[Configuration]] > [[Business Processes]] > Business Process Designer|Configuration}} ...r business processes. You can define a logical sequence of activities in a workflow that can then be repeated reliably.
    22 KB (3,513 words) - 20:58, 25 July 2023
  • Change Requests
    === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
    11 KB (1,635 words) - 21:17, 18 April 2024
  • Connections Action Item
    ...[Service_Manager_Business_Process_Workflow#Request Connections|Connections Workflow Automation]] === Workflow Automated Tasks ===
    5 KB (812 words) - 22:52, 1 February 2024
  • Incident Requests
    === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
    10 KB (1,634 words) - 21:32, 18 April 2024
  • Service Requests
    === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
    11 KB (1,654 words) - 21:45, 22 April 2024
  • Services Request Configuration
    :* '''Workflow''' ...rvice Manager Settings will be used. If a Request Catalog Item is used the workflow in the Catalog Item will supersede both these settings.
    28 KB (4,437 words) - 21:50, 22 April 2024
  • Switch-On
    ...u can evaluate our service with all your own data in place. Throughout the process, dedicated Hornbill Product Specialists will transfer essential knowledge t ...ining service categories, working with portfolio lifecycle and associating business fulfilment processes to support requests, Incidents, Problems and Changes r
    11 KB (1,734 words) - 20:15, 11 April 2024
  • Release Requests
    === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
    10 KB (1,635 words) - 21:28, 18 April 2024
  • Service Manager Roles
    ...Managers. It is used for task/activity assignment in the Hornbill Business Process Manager. ...pprovers. It is used for task/activity assignment in the Hornbill Business Process Manager.
    15 KB (2,021 words) - 22:02, 9 February 2024
  • Problem Records
    === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
    11 KB (1,662 words) - 22:12, 18 April 2024
  • My Activities
    ...iness applications, and or created automatically by workflow in a Business process. * In line of business application views
    4 KB (636 words) - 10:36, 6 October 2020
  • Project Manager
    ...usiness Process Manager, build projects that follow anything from a simple workflow to an industry-standard Project Management processes. ...([[hornbill_iBridge|iBridge]]) you can raise a new Project from a business process running against a Service Manager request. This is useful if you want to a
    3 KB (475 words) - 13:15, 14 June 2021
  • Collaboration
    ...iness applications, and or created automatically by workflow in a Business process :: Create, Manage, and view all your contacts that are external to your business
    4 KB (539 words) - 19:13, 12 October 2021
  • Project Manager Settings
    :: The default business process to be used when creating a new project :: The progressive capture workflow to be used when creating a new project
    3 KB (362 words) - 06:51, 15 June 2018
  • Core Hornbill Automations
    ...[Main_Page|Home]] > [[Administration|Platform Configuration]] > [[Business Process Designer]] >Core Hornbill Automations|Administration}} ...ut contain information that can be used for other process nodes within the workflow}}
    4 KB (522 words) - 22:27, 18 March 2024
  • BPM Authorization
    {{bluebanner|[[Main Page|Home]] > [[Configuration]] > [[Business Process Designer]] > BPM Authorization|[[:Category:Administration|Index]]}} ...One or more Hornbill Users can be added to a single authorization and the workflow is suspended until an outcome for the authorization has been provided.|
    7 KB (1,096 words) - 22:26, 18 March 2024
  • Site View
    :* [[Service Manager Business Process Workflow|Workflows]] :* Look member details up in business processes to assign activities, requests or communicate with them - members
    4 KB (593 words) - 17:14, 2 May 2024
  • BPM Human Tasks
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Business Process Designer]] > BPM Human Tasks :* [[Service Manager Business Process Workflow]]
    6 KB (972 words) - 22:26, 18 March 2024
  • Service Level Rules Builder
    ...t a request is performed via Hornbill business process. Without a business process, Service Level Management will not be applied to the request. More specific ...operation and will be represented by a blue node in your business process workflow).
    8 KB (1,215 words) - 22:18, 21 March 2024
  • Detailed Switch-On Content
    ...a Pre Switch-On Session with your team to guide you through the Switch-On Process, as well as gather a better understanding of your requirements and recommen ...gle Service and Catalog item (typically "IT Support" to match the Business Process that is also created as part of the Switch-On)
    22 KB (3,233 words) - 21:18, 11 April 2024
  • Request Catalog
    ...ormation required for that request and it can run its own Business Process Workflow to define how that request will be fulfilled. :* [[Business_Process_Designer|Business Process Designer]]
    11 KB (1,769 words) - 20:31, 16 February 2024
  • Board Manager Administration
    :* [[Board Manager Business Process Workflow]] :* [[Business Process Designer]]
    6 KB (916 words) - 09:48, 26 April 2023
  • How Does The Switch-On Work
    ...tiveness of the administration/configuration during this setup, ending the process being fully enabled with these skills to use as you administer Hornbill in ...ation trial</ins>, to allow you to decide if Hornbill is suitable for your business needs and the right fit for your requirements.
    12 KB (1,861 words) - 20:37, 11 April 2024
  • Organisation
    Groups are available to define different business units. When creating a Group you will be required to specify a Type against ...to the Group as a whole. It is possible to configure the Business Process Workflow to assign tasks to a group.
    10 KB (1,558 words) - 20:08, 11 April 2024
  • Customised Forms
    ...ions when using the Hornbill [[Business Process Designer |Business Process Workflow]] engine.
    10 KB (1,576 words) - 18:35, 11 April 2024
  • Service Manager Business Process Workflow
    [[file:hornbill-document-library.png|Service Manager Workflow|link=https://docs.hornbill.com/servicemanager-config/customize/workflows/us ...] > [[Service Manager Administration |Service Manager]] > Business Process Workflow|[[:Category:Administration|Index]]}}
    256 KB (40,895 words) - 20:34, 8 May 2024
  • Teams Power Virtual Agent
    ...ms/compare-microsoft-teams-options?activetab=pivot:primaryr1 Microsoft 365 Business Basic (minimum)] ...will provide up to 2,000 Power Automate flow invocations per day. If your business requires more than this, or you wish to publish the bot to non-Teams channe
    20 KB (3,219 words) - 17:12, 20 February 2024
  • Hornbill Clean Utility
    ...nistrator of a Hornbill instance at the appropriate stage of the switch-on process, to remove demonstration and test data prior to go-live. ...ctually delete the selected requests, but will cancel the Business Process Workflow and any Tasks connected to the request.
    21 KB (2,810 words) - 22:28, 18 March 2024
  • Service Manager Request Import Utility
    * Business process workflows are spawned and associated to your new requests (where relevant). ...Type being imported will ensure that the Catalog Item, and associated BPM Workflow, will be used when creating the Request. NOTE - the Catalog Item Primary Ke
    28 KB (3,908 words) - 11:48, 23 November 2022
Retrieved from "https://wiki.hornbill.com/index.php?title=Special:Search"