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• Escalate Action Item
  This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/servic
  2 KB (371 words) - 18:44, 11 April 2024
• Service Contracts
  Add a new Contract by selecting the Contract icon from the action bar on an organisat Associate existing organisation contacts to each Service Contract and or add New Contact's who are only related to specific Service Contracts
  6 KB (835 words) - 18:46, 26 September 2017
• API Endpoint
  This document can now be found at its new location in the [https://docs.hornbill.com/esp-api-api/concepts#api-endpoin
  2 KB (295 words) - 18:02, 29 February 2024
• Service FAQs
  This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/servic From the Service form, navigate to the FAQ Tab, and select '''+NEW FAQ'''.
  5 KB (827 words) - 22:07, 16 April 2024
• Configuration
  ...n about your Hornbill. Apps, subscriptions, what's new, what's available, what's coming, and more.
  4 KB (629 words) - 16:01, 22 November 2023
• Configuring the BPM to send emails
  ...is an Automated Task which has options to send an email confirmation of a new incident using the Servicedesk mailbox and the EmailConfirmationNewIncident ...ou can make a copy of an existing one. However, remember to associate this new BPM to the Shared Mailbox and rectify the Email template being used.
  4 KB (637 words) - 18:38, 8 February 2024
• My Activities
  :* '''Add new list''': Create a new view by using the '''Add a new list''' option, giving the list a name and using the clause builder to defi
  4 KB (636 words) - 10:36, 6 October 2020
• Report Types
  ====Building A New Report - SQL Schema Designer==== ...new report configuration, but before you can do that, you need to create a new report:
  8 KB (1,334 words) - 20:10, 11 April 2024
• Timesheet Categories
  To add a new category select the '''+''' icon * Inherit parent membership - by default when adding a new sub-category it will inherit the membership setting of the parent category,
  4 KB (573 words) - 12:21, 30 June 2020
• Project Budgets
  Use the '''+''' icon to add a new project budget * '''Type''': Add a type for the new project budget
  3 KB (442 words) - 17:32, 19 January 2021
• Working with Organizations
  * '''Contacts''' - View any existing organisation's contact's and add new ones * Add a new Contract by selecting the '''Contract''' icon from the action bar
  7 KB (1,086 words) - 18:45, 26 September 2017
• Job Queue
  ...|Refresh|A refresh of the list may be required to update Job status or any new Jobs that have been executed}} {{Bullet1|[[Create New Job|Create New]]|Creates a new Discover or IT Automation Job}}
  5 KB (719 words) - 08:04, 20 November 2020
• Asset History
  This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/asset- ...on of the change, old values are highlighted in red, anything added or the new value is highlighted in green.
  3 KB (473 words) - 22:29, 7 February 2024
• Organisation
  This document can now be found at its new location in the [https://docs.hornbill.com/esp-config/organizational-data/o ===Creating a New Group===
  10 KB (1,558 words) - 20:08, 11 April 2024
• Subscribers
  This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/servic ::* Apply to new Group Subscriptions
  4 KB (643 words) - 21:26, 10 April 2024
• Contacts
  Contacts can be added using the '''+ New Contact''' button
  5 KB (721 words) - 22:31, 18 March 2024
• IT Automation
  ...y to that of creating an IT Automation Job. Each time the node is used, a new Job will appear in the Job queue where it can be monitored/managed in the s :# From a connection arrow, drag out a new connection line
  3 KB (460 words) - 14:43, 15 December 2020
• Export List
  This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/reques
  1 KB (180 words) - 18:53, 8 February 2024
• Workspaces
  The ''Workspaces'' page allows you to view the available workspaces, add new workspaces, and manage the workspaces that you own. The ''Workspaces'' pag ...kspace and add members whom you want as part of your discussion. To add a new workspace, click on the ''Create Workspace'' button on the Workspace List t
  6 KB (985 words) - 21:03, 22 November 2017
• Project Risks
  Use the '''+''' icon to add a new risk to the project
  4 KB (612 words) - 11:26, 20 January 2021

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