Difference between revisions of "Activity Streams"

Latest revision as of 14:05, 26 July 2019

Introduction

An activity stream is a notification mechanism and conversation space. It lists content relevant to it's parent entity, be that a user, workspace, request, document or configuration item. A user notionally subscribes to, or “follows” the entities activity stream to track it's related content.

Being a member of a workspace, or following a user, request, document, organisation etc will ensure you receive notifications about posts and comments made to the relevant entities activity stream.
Updates to all your entity activities streams will be served up to you in real time on your News Feed, giving you one central destination for everything you are interested in.

Where can i find Activity Streams

In Hornbill activity streams are present in collaboration views like workspaces, and your buzz, but they are also used in line of business applications on Hornbill. Below are some examples of where you can expect to use them.

Service Manager - Request Timelines
Document Manager - Document Timelines
Configuration Manager - Configuration Item Timelines
Customer Manager - Organisation, Service Contract and Contact Timelines
Project Manager - Project Timelines, Risks, Costs and Tasks
Supplier Manager - Suppliers and Supplier Contracts

Using Activity Streams

Posts

Add an initial comment to start a discussion, encourage collaboration or inform other users who have access to, or are following the activity stream.

When posting to an activity stream there are many common attributes and options available to you, and more detail on out of the box integrations, Wiki Markup, embedding rich content, adding sentiment and mentioning other users is covered in the related articles links.

Comments

Much like a post, a user can add content to the activity stream, but in this context they can do so directly against a post which is already on the activity stream, providing a comment in relation to the post, or other comments on the post.

As with a post, a user can utilise Wiki Markup, embed content, add sentiment and mention other users in the comment they are making
Comments can be edited, or deleted by the user who added them.

Be quick as you can only do this until another user has liked the comment, or added another comment to the post

Reply

Use the Reply option in a post or comment if you want to automatically Mention the user who wrote the post, or comment you are replying to.

This option will automatically add a mention at the beginning of your comment.
You can remove the mention, add more as with any other usual type of comment
Mentions will automatically send a Hornbill notification to the mentioned users when the comment is added

Sorting the Order of Posts and Comments

By Default posts and comments are presented in date and time chronological order, and new posts and comments will appear in real time.

At the top of the activity stream there is a sort options, which lets each user decide if they want the activity stream content sorted by:

Most Recently Posted: With this option selected, you will always see the last added post at the top of the activity stream
Most Recently Updated With this option selected, you will always see the post, with the last updated comment at the top of the activity stream

Activity Stream Content Authors and Timestamps

Hover over the image of the user in a post or comment to see a pop up with more information about the user and a link to their profile.
Hover over the post or comment timestamp indicator to see the date and time it was added to the activity stream. Click on the time indicator to open the post in a new browser tab

Activity Stream Translations

Users may post or comment on an activity stream in their chosen language. if your language does not match, you will see a Translate option underneath any activity stream content which is not in your chosen language. Click the translate link to see the content in your chosen language.

Equally, if a post was made by a user in a different language to your own, you will see a Translate option visible to you when adding comments to the post. This allows you to translate your comment into the language of the post, before submitting your comment. Don't worry, this is not essential and if you forget, all other users will have the option to Translate your comments into their language when reviewing the activity stream content.

Hornbill Uses Google's translation service to power this capability.

Integration

Hornbill is a powerful cloud based collaboration tool designed to share ideas and information. In order to make our tool as flexible as possible we integrate with other cloud based services in order to make sharing or content, including rich media easy, seamless and transparent. Generally speaking, integration in this context means being able to understand, embed and communicate with other popular cloud services. The following is a list of the services we have pre-integrated with and simply work our of the box.

Youtube
Vimeo
Prezi
Twitter
Webm
Gifv
Giphy
Microsoft Stream

If there are specific popular cloud services that you would like to see us integrate with please let us know by posting on our Hornbill Forum

@@ Line 1: / Line 1: @@
-Activity streams are the core [[What_is_Collaboration? |collaboration]] component that appears in many places throughout [[What_is_Hornbill? |Hornbill]]. Wherever you can see collaboration taking place, there is an activity stream at the heart of it.
+<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
+__NOTOC__
+{| style="width:100%"
+|[[Main Page|Home]] > [[Collaboration]] > Activity Stream
+|style="text-align:right;"|[[:Category:Collaboration|Index]]
+|}
+</div>
+{|style="width: 100%"
+|- valign="top"
+|style="width:73%"|
+==Introduction==
+An activity stream is a notification mechanism and conversation space. It lists content relevant to it's parent entity, be that a user, workspace, request, document or configuration item. A user notionally subscribes to, or “follows” the entities activity stream to track it's related content.
-If you follow, or are a member of, something that has an activity stream, you will:-
+* Being a member of a workspace, or following a user, request, document, organisation etc will ensure you receive notifications about posts and comments made to the relevant entities activity stream.
-* Be able to take part in it, i.e. perform all of the actions below
+* Updates to all your entity activities streams will be served up to you in real time on your News Feed, giving you one central destination for everything you are interested in.
-* Receive [[What_are_Notifications? |notifications]] of updates to that stream.
+|style="width:5%"|
+|
+|style="width:22%; border-style: solid; border-width: 1px; border-color:#e6e6e6; background-color:#f2f2f2;"|
-All activity streams have the following features:
+== Related Articles ==
-{|
+:* [[News_Feed|News Feed]]
-| [[File:bullet.png | 6px]] [[File:Communication-47.png| 16px]] [[What is a Post? | '''Post''']] || - start a discussion by writing a textual message
+:* [[Buzz]]
-|-
+:* [[Workspaces]]
-| [[File:bullet.png | 6px]] [[File:Multimedia-14.png| 16px]] '''Share image''' || - like a Post, but include an image, from a local file or a web address
+:* [[Activity Stream Posts|Posts]]
-|-
+:* [[Ask A Question Posts|Ask A Question]]
-| [[File:bullet.png | 6px]] [[File:Video - Multimedia-25.png| 16px]] '''Share video''' || - like a Post, but include a web address that points to a video on YouTube or Vimeo - you can view it within the post
+:* [[Activity Stream Integrations|Embedding Rich Media Content]]
-|-
+:* [[Wiki_Markup|Wiki Markup]]
-| [[File:bullet.png | 6px]] [[File:Visibility.png| 16px]] '''Set visibility''' || - you can define who can see each post – its visibility – either all Co-workers (the default), or just members/followers
+:* [[What_are_mentions?|Mentions]]
-|-
+:* [[How_do_I_Translate_the_content_of_posts_and_comments%3F |Translations]]
-| [[File:bullet.png | 6px]] [[File:Edition-37.png| 16px]] [[What_is_a_Comment%3F#Example |'''Comment''']] || - respond to a post - this can include an image or video, like a post
-|-
-| [[File:bullet.png | 6px]] [[File:Question.png| 16px]] '''Ask a Question''' || - a special type of Post that others can Answer. Other [[What_are_Co-Workers? |Co-workers]] can vote on which one they think is best, and the original poster has a casting vote, which brings that answer to the top and marks it as the Poster's Choice
-|-
-| [[File:bullet.png | 6px]] [[File:Vote-23.png| 16px]] '''Like''' || - show your approval of a post or comment, and see who else liked it (you can also un-like)
-|-
-| [[File:bullet.png | 6px]] [[File:Translate.png| 16px]] [[How_do_I_Translate_the_content_of_posts_and_comments%3F | '''Translate''']] || - You can translate a post or comment – either before you send it (if your language is different from the system default) or when you read it (if the post’s language is different from yours)
-|-
-| [[File:bullet.png | 6px]] [[File:App Action.png| 16px]] '''Perform app-specific actions''' || - If you have other apps installed (such as Service Manager), and you have the rights, you may have other actions available on posts, such as Raise Request
-|-
-| [[File:bullet.png | 6px]] [[What_are_mentions? |'''Mentions''']] || - You can highlight a co-worker in the text of a post or a comment.
 |}
-If you not a member or follower, you can still:
+==Where can i find Activity Streams==
-{|
+In Hornbill activity streams are present in collaboration views like workspaces, and your buzz, but they are also used in line of business applications on Hornbill. Below are some examples of where you can expect to use them.
-| [[File:bullet.png | 6px]] [[File:Poster.png| 16px]] || '''Look up poster''' || - click on whoever posted something, or where they posted it, to go to that person or place
-|-
+* '''Service Manager''' - Request Timelines
-| [[File:bullet.png | 6px]] [[File:News Feed.png| 16px]] || '''View full page''' || - click on a post’s timestamp to see that post and all its comments in a full page view
+* '''Document Manager''' - Document Timelines
-|-
+* '''Configuration Manager''' - Configuration Item Timelines
-| [[File:bullet.png | 6px]] [[File:Auto Scroll.png| 16px]] || '''Auto scroll''' || - if you want to see more, keep scrolling at the bottom, and more items will automatically appear
+* '''Customer Manager''' - Organisation, Service Contract and Contact Timelines
-|}
+* '''Project Manager''' - Project Timelines, Risks, Costs and Tasks
+* '''Supplier Manager''' - Suppliers and Supplier Contracts
+==Using Activity Streams==
+===Posts===
+[[File:Activity_Stream.png|right|400px]]
+Add an initial comment to start a discussion, encourage collaboration or inform other users who have access to, or are following the activity stream.
+* When posting to an activity stream there are many common attributes and options available to you, and more detail on out of the box integrations, Wiki Markup, embedding rich content, adding sentiment and mentioning other users is covered in the related articles links.
+===Comments===
+Much like a post, a user can add content to the activity stream, but in this context they can do so directly against a post which is already on the activity stream, providing a comment in relation to the post, or other comments on the post.
+* As with a post, a user can utilise '''Wiki Markup''', '''embed content''', '''add sentiment''' and '''mention''' other users in the comment they are making
+* Comments can be edited, or deleted by the user who added them.
+:* Be quick as you can only do this until another user has liked the comment, or added another comment to the post
+===Reply===
+Use the '''Reply''' option in a post or comment if you want to automatically '''Mention''' the user who wrote the post, or comment you are replying to.
+* This option will automatically add a mention at the beginning of your comment.
+* You can remove the mention, add more as with any other usual type of comment
+* Mentions will automatically send a Hornbill notification to the mentioned users when the comment is added
+===Sorting the Order of Posts and Comments===
+By Default posts and comments are presented in date and time chronological order, and new posts and comments will appear in real time.
+At the top of the activity stream there is a sort options, which lets each user decide if they want the activity stream content sorted by:
+* '''Most Recently Posted''': With this option selected, you will always see the last added post at the top of the activity stream
+* '''Most Recently Updated''' With this option selected, you will always see the post, with the last updated comment at the top of the activity stream
+===Activity Stream Content Authors and Timestamps===
+* Hover over the image of the user in a post or comment to see a pop up with more information about the user and a link to their profile.
+* Hover over the post or comment timestamp indicator to see the date and time it was added to the activity stream.  Click on the time indicator to open the post in a new browser tab
+===Activity Stream Translations===
+Users may post or comment on an activity stream in their chosen language.  if your language does not match, you will see a '''Translate''' option underneath any activity stream content which is not in your chosen language.  Click the translate link to see the content in your chosen language.
+Equally, if a post was made by a user in a different language to your own, you will see a '''Translate''' option visible to you when adding comments to the post.  This allows you to translate your comment into the language of the post, before submitting your comment. Don't worry, this is not essential and if you forget, all other users will have the option to '''Translate''' your comments into their language when reviewing the activity stream content.
+* Hornbill Uses Google's translation service to power this capability.
-Activity Streams appear in:-
+== Integration ==
-* Your [[What_is_a_News_Feed? |News Feed]]
+Hornbill is a powerful cloud based collaboration tool designed to share ideas and information. In order to make our tool as flexible as possible we integrate with other cloud based services in order to make sharing or content, including rich media easy, seamless and transparent.  Generally speaking, integration in this context means being able to understand, embed and communicate with other popular cloud services.  The following is a list of the services we have pre-integrated with and simply work our of the box.
-* Your [[Update_My_Profile|Buzz page]]
-* [[What_is_a_Workspace? |Workspaces]]
-* [[What_is_My_Library? |My Library]] (if you have [[What_is_Document_Manager? |''Document Manager'']])
-* [[What_are_Libraries? |Other Libraries]] (if you have  [[What_is_Document_Manager? |''Document Manager'']])
-* [[What_are_Organisations? |Organisations]] (if you have  [[What_is_Customer_Manager? | ''Customer Manager'']])
-== Example ==
+:* Youtube
+:* Vimeo
+:* Prezi
+:* Twitter
+:* Webm
+:* Gifv
+:* Giphy
+:* Microsoft Stream
-[[File:11a_v2._Liked_Annas_post.png| 500px|activity stream]|center]
+If there are specific popular cloud services that you would like to see us integrate with please let us know by posting on our [https://forums.hornbill.com/ Hornbill Forum]
-== Video - Visibility of posts ==
-{{#ev:youtube|iSneugWzhgQ#t=61|500|center}}
+[[Category:Collaboration]]