Difference between revisions of "Activity Streams"

Latest revision as of 14:05, 26 July 2019

Introduction

An activity stream is a notification mechanism and conversation space. It lists content relevant to it's parent entity, be that a user, workspace, request, document or configuration item. A user notionally subscribes to, or “follows” the entities activity stream to track it's related content.

Being a member of a workspace, or following a user, request, document, organisation etc will ensure you receive notifications about posts and comments made to the relevant entities activity stream.
Updates to all your entity activities streams will be served up to you in real time on your News Feed, giving you one central destination for everything you are interested in.

Where can i find Activity Streams

In Hornbill activity streams are present in collaboration views like workspaces, and your buzz, but they are also used in line of business applications on Hornbill. Below are some examples of where you can expect to use them.

Service Manager - Request Timelines
Document Manager - Document Timelines
Configuration Manager - Configuration Item Timelines
Customer Manager - Organisation, Service Contract and Contact Timelines
Project Manager - Project Timelines, Risks, Costs and Tasks
Supplier Manager - Suppliers and Supplier Contracts

Using Activity Streams

Posts

Add an initial comment to start a discussion, encourage collaboration or inform other users who have access to, or are following the activity stream.

When posting to an activity stream there are many common attributes and options available to you, and more detail on out of the box integrations, Wiki Markup, embedding rich content, adding sentiment and mentioning other users is covered in the related articles links.

Comments

Much like a post, a user can add content to the activity stream, but in this context they can do so directly against a post which is already on the activity stream, providing a comment in relation to the post, or other comments on the post.

As with a post, a user can utilise Wiki Markup, embed content, add sentiment and mention other users in the comment they are making
Comments can be edited, or deleted by the user who added them.

Be quick as you can only do this until another user has liked the comment, or added another comment to the post

Reply

Use the Reply option in a post or comment if you want to automatically Mention the user who wrote the post, or comment you are replying to.

This option will automatically add a mention at the beginning of your comment.
You can remove the mention, add more as with any other usual type of comment
Mentions will automatically send a Hornbill notification to the mentioned users when the comment is added

Sorting the Order of Posts and Comments

By Default posts and comments are presented in date and time chronological order, and new posts and comments will appear in real time.

At the top of the activity stream there is a sort options, which lets each user decide if they want the activity stream content sorted by:

Most Recently Posted: With this option selected, you will always see the last added post at the top of the activity stream
Most Recently Updated With this option selected, you will always see the post, with the last updated comment at the top of the activity stream

Activity Stream Content Authors and Timestamps

Hover over the image of the user in a post or comment to see a pop up with more information about the user and a link to their profile.
Hover over the post or comment timestamp indicator to see the date and time it was added to the activity stream. Click on the time indicator to open the post in a new browser tab

Activity Stream Translations

Users may post or comment on an activity stream in their chosen language. if your language does not match, you will see a Translate option underneath any activity stream content which is not in your chosen language. Click the translate link to see the content in your chosen language.

Equally, if a post was made by a user in a different language to your own, you will see a Translate option visible to you when adding comments to the post. This allows you to translate your comment into the language of the post, before submitting your comment. Don't worry, this is not essential and if you forget, all other users will have the option to Translate your comments into their language when reviewing the activity stream content.

Hornbill Uses Google's translation service to power this capability.

Integration

Hornbill is a powerful cloud based collaboration tool designed to share ideas and information. In order to make our tool as flexible as possible we integrate with other cloud based services in order to make sharing or content, including rich media easy, seamless and transparent. Generally speaking, integration in this context means being able to understand, embed and communicate with other popular cloud services. The following is a list of the services we have pre-integrated with and simply work our of the box.

Youtube
Vimeo
Prezi
Twitter
Webm
Gifv
Giphy
Microsoft Stream

If there are specific popular cloud services that you would like to see us integrate with please let us know by posting on our Hornbill Forum

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-__NOTOC__[[Main Page|Home]] > [[Collaboration]] > What is an Activity Stream
+__NOTOC__
+{| style="width:100%"
+|[[Main Page|Home]] > [[Collaboration]] > Activity Stream
+|style="text-align:right;"|[[:Category:Collaboration|Index]]
+|}
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 ==Introduction==
-An activity stream is a notification mechanism and conversation space. It lists activities relevant to it's entity be that a person, workspace, request, document or configuration item. A user notionally subscribes to, or “follow” entities activity streams to track their related content.
+An activity stream is a notification mechanism and conversation space. It lists content relevant to it's parent entity, be that a user, workspace, request, document or configuration item. A user notionally subscribes to, or “follows” the entities activity stream to track it's related content.
+* Being a member of a workspace, or following a user, request, document, organisation etc will ensure you receive notifications about posts and comments made to the relevant entities activity stream.
+* Updates to all your entity activities streams will be served up to you in real time on your News Feed, giving you one central destination for everything you are interested in.
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 == Related Articles ==
 :* [[News_Feed|News Feed]]
+:* [[Buzz]]
 :* [[Workspaces]]
+:* [[Activity Stream Posts|Posts]]
+:* [[Ask A Question Posts|Ask A Question]]
+:* [[Activity Stream Integrations|Embedding Rich Media Content]]
 :* [[Wiki_Markup|Wiki Markup]]
 :* [[What_are_mentions?|Mentions]]
+:* [[How_do_I_Translate_the_content_of_posts_and_comments%3F |Translations]]
 |}
-In Hornbill activity streams are present in collaboration views like workspaces, and your buzz, but they are also used in line of business applications on Hornbill, below are some examples of where you can expect to see them.
+==Where can i find Activity Streams==
+In Hornbill activity streams are present in collaboration views like workspaces, and your buzz, but they are also used in line of business applications on Hornbill. Below are some examples of where you can expect to use them.
-* Service Manager - Request Timelines
+* '''Service Manager''' - Request Timelines
-* Document Manager - Document Timelines
+* '''Document Manager''' - Document Timelines
-* Configuration Manager - Configuration item Timeline
+* '''Configuration Manager''' - Configuration Item Timelines
-* Customer Manager - Organisation, Service Contract and Contact Timelines
+* '''Customer Manager''' - Organisation, Service Contract and Contact Timelines
+* '''Project Manager''' - Project Timelines, Risks, Costs and Tasks
+* '''Supplier Manager''' - Suppliers and Supplier Contracts
 ==Using Activity Streams==
-===Posting===
+===Posts===
+[[File:Activity_Stream.png|right|400px]]
-Add an initial comment to start a discussion, encourage collaboration or inform other users who have access to, or are following the activity stream.  When posting to an activity stream there are many common attributes and options available to you.
+Add an initial comment to start a discussion, encourage collaboration or inform other users who have access to, or are following the activity stream.
+* When posting to an activity stream there are many common attributes and options available to you, and more detail on out of the box integrations, Wiki Markup, embedding rich content, adding sentiment and mentioning other users is covered in the related articles links.
+===Comments===
-[[File:Activity_Stream_Posting.png|right|400px]]
+Much like a post, a user can add content to the activity stream, but in this context they can do so directly against a post which is already on the activity stream, providing a comment in relation to the post, or other comments on the post.
+* As with a post, a user can utilise '''Wiki Markup''', '''embed content''', '''add sentiment''' and '''mention''' other users in the comment they are making
+* Comments can be edited, or deleted by the user who added them.
+:* Be quick as you can only do this until another user has liked the comment, or added another comment to the post
+===Reply===
-In the box you can add text, cut and paste images, embed rich media (lVideos), as well as utilise many out of the box integrations.
+Use the '''Reply''' option in a post or comment if you want to automatically '''Mention''' the user who wrote the post, or comment you are replying to.
+* This option will automatically add a mention at the beginning of your comment.
+* You can remove the mention, add more as with any other usual type of comment
+* Mentions will automatically send a Hornbill notification to the mentioned users when the comment is added
-* '''Wiki Markup''' - Format the text content of your post, and use the [[File:Wiki_Mark_Up_Preview.png]] icon to preview what the text will look like before posting
+===Sorting the Order of Posts and Comments===
-* Embed Content into your post using any number of the out of the box integrations
-* Add sentiment to your post by using the [[File:Activity_Stream_Emoji.png]] icon to add Emoji's
-* '''Mentions''' - Use the @ sign and start typing the users name to locate a user and mention them in the post, they will receive a targeted communication via a Hornbill Notification relating to the mention
-Select '''Post''' or '''Ask a Question''' to add the content to the Activity Stream.
+By Default posts and comments are presented in date and time chronological order, and new posts and comments will appear in real time.
-* Why use '''Post''': Allow other users to view the post, like it, and comment on it
+At the top of the activity stream there is a sort options, which lets each user decide if they want the activity stream content sorted by:
-* Why use '''Ask a Question''': This will enable other users to provide possible answers, these answers can receive votes / support as to their accuracy, and this allows the user posting the question to mark one of the answers as the '''Posters Choice'''
+* '''Most Recently Posted''': With this option selected, you will always see the last added post at the top of the activity stream
+* '''Most Recently Updated''' With this option selected, you will always see the post, with the last updated comment at the top of the activity stream
-Once a post has been added to an '''Activity Stream''' you can't change history by removing it, but you do have a number of options available to you as the poster from the '''More Actions''' drop down available in the Post on the activity stream.
+===Activity Stream Content Authors and Timestamps===
-* '''Open Post''' - Open a specific post from the activity stream in another browser tab
+* Hover over the image of the user in a post or comment to see a pop up with more information about the user and a link to their profile.
-* '''Add a Bookmark''' - Add the post to one of your Bookmark categories, typically for review later or easy access to, via the sidebar Bookmark feature
+* Hover over the post or comment timestamp indicator to see the date and time it was added to the activity stream.  Click on the time indicator to open the post in a new browser tab
-* '''New Activity''' - Create a new activity relating to the Post.  The Activity will contain a link back to the Post it was created from.
-* '''Lock Post''' - Lock the Post to prevent any further comments from being added to the post
-* ''' Archive Post'''  - Remove the post from the activity stream and prevent any further comments from being added to the post. The Content of the Archived post is still visible to those with the rights to view the activity stream.
-===Comments===
+===Activity Stream Translations===
+Users may post or comment on an activity stream in their chosen language.  if your language does not match, you will see a '''Translate''' option underneath any activity stream content which is not in your chosen language.  Click the translate link to see the content in your chosen language.
+Equally, if a post was made by a user in a different language to your own, you will see a '''Translate''' option visible to you when adding comments to the post.  This allows you to translate your comment into the language of the post, before submitting your comment. Don't worry, this is not essential and if you forget, all other users will have the option to '''Translate''' your comments into their language when reviewing the activity stream content.
+* Hornbill Uses Google's translation service to power this capability.
+== Integration ==
+Hornbill is a powerful cloud based collaboration tool designed to share ideas and information. In order to make our tool as flexible as possible we integrate with other cloud based services in order to make sharing or content, including rich media easy, seamless and transparent.  Generally speaking, integration in this context means being able to understand, embed and communicate with other popular cloud services.  The following is a list of the services we have pre-integrated with and simply work our of the box.
+:* Youtube
+:* Vimeo
+:* Prezi
+:* Twitter
+:* Webm
+:* Gifv
+:* Giphy
+:* Microsoft Stream
+If there are specific popular cloud services that you would like to see us integrate with please let us know by posting on our [https://forums.hornbill.com/ Hornbill Forum]
-Much like a post, a user can add content to the activity stream, but in this context they can do so directly against a post which is already on the activity stream, providing a comment in relation to the post, or other comments on the post.
-* As with a post, a user can utilise '''Wiki Markup''', '''embed content''', '''add sentiment''' and '''mention''' other users in the comment they are making
-* Comments can be edited, or deleted by the user who added them, but be quick as you can only do this until another user has liked the comment, or added another comment to the post
 [[Category:Collaboration]]