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• Connections Action Item
  ...[Service_Manager_Business_Process_Workflow#Request Connections|Connections Workflow Automation]] === Workflow Automated Tasks ===
  5 KB (812 words) - 22:52, 1 February 2024
• Incident Requests
  === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
  10 KB (1,634 words) - 21:32, 18 April 2024
• Service Requests
  === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
  11 KB (1,654 words) - 21:45, 22 April 2024
• Services Request Configuration
  :* '''Workflow''' ...rvice Manager Settings will be used. If a Request Catalog Item is used the workflow in the Catalog Item will supersede both these settings.
  28 KB (4,437 words) - 21:50, 22 April 2024
• Switch-On
  ...u can evaluate our service with all your own data in place. Throughout the process, dedicated Hornbill Product Specialists will transfer essential knowledge t ...ining service categories, working with portfolio lifecycle and associating business fulfilment processes to support requests, Incidents, Problems and Changes r
  11 KB (1,734 words) - 20:15, 11 April 2024
• Release Requests
  === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
  10 KB (1,635 words) - 21:28, 18 April 2024
• Service Manager Roles
  ...Managers. It is used for task/activity assignment in the Hornbill Business Process Manager. ...pprovers. It is used for task/activity assignment in the Hornbill Business Process Manager.
  15 KB (2,021 words) - 22:02, 9 February 2024
• Problem Records
  === Process Tracker === ...This is an optional display which uses the stages and checkpoints within a process to visualize the progress.
  11 KB (1,662 words) - 22:12, 18 April 2024
• My Activities
  ...iness applications, and or created automatically by workflow in a Business process. * In line of business application views
  4 KB (636 words) - 10:36, 6 October 2020
• Project Manager
  ...usiness Process Manager, build projects that follow anything from a simple workflow to an industry-standard Project Management processes. ...([[hornbill_iBridge|iBridge]]) you can raise a new Project from a business process running against a Service Manager request. This is useful if you want to a
  3 KB (475 words) - 13:15, 14 June 2021
• Collaboration
  ...iness applications, and or created automatically by workflow in a Business process :: Create, Manage, and view all your contacts that are external to your business
  4 KB (539 words) - 19:13, 12 October 2021
• Project Manager Settings
  :: The default business process to be used when creating a new project :: The progressive capture workflow to be used when creating a new project
  3 KB (362 words) - 06:51, 15 June 2018
• Core Hornbill Automations
  ...[Main_Page|Home]] > [[Administration|Platform Configuration]] > [[Business Process Designer]] >Core Hornbill Automations|Administration}} ...ut contain information that can be used for other process nodes within the workflow}}
  4 KB (522 words) - 22:27, 18 March 2024
• BPM Authorization
  {{bluebanner|[[Main Page|Home]] > [[Configuration]] > [[Business Process Designer]] > BPM Authorization|[[:Category:Administration|Index]]}} ...One or more Hornbill Users can be added to a single authorization and the workflow is suspended until an outcome for the authorization has been provided.|
  7 KB (1,096 words) - 22:26, 18 March 2024
• Site View
  :* [[Service Manager Business Process Workflow|Workflows]] :* Look member details up in business processes to assign activities, requests or communicate with them - members
  4 KB (593 words) - 17:14, 2 May 2024
• BPM Human Tasks
  __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Business Process Designer]] > BPM Human Tasks :* [[Service Manager Business Process Workflow]]
  6 KB (972 words) - 22:26, 18 March 2024
• Service Level Rules Builder
  ...t a request is performed via Hornbill business process. Without a business process, Service Level Management will not be applied to the request. More specific ...operation and will be represented by a blue node in your business process workflow).
  8 KB (1,215 words) - 22:18, 21 March 2024
• Detailed Switch-On Content
  ...a Pre Switch-On Session with your team to guide you through the Switch-On Process, as well as gather a better understanding of your requirements and recommen ...gle Service and Catalog item (typically "IT Support" to match the Business Process that is also created as part of the Switch-On)
  22 KB (3,233 words) - 21:18, 11 April 2024
• Request Catalog
  ...ormation required for that request and it can run its own Business Process Workflow to define how that request will be fulfilled. :* [[Business_Process_Designer|Business Process Designer]]
  11 KB (1,769 words) - 20:31, 16 February 2024
• Board Manager Administration
  :* [[Board Manager Business Process Workflow]] :* [[Business Process Designer]]
  6 KB (916 words) - 09:48, 26 April 2023

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