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- 18:39, 10 March 2016 diff hist +63 Managing Contact Visibility of Organisation's Requests on the Customer Portal →Viewing Organisations Requests on the Customer Portal
- 18:38, 10 March 2016 diff hist 0 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 18:38, 10 March 2016 diff hist 0 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 18:37, 10 March 2016 diff hist +27 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 18:36, 10 March 2016 diff hist +496 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 18:32, 10 March 2016 diff hist 0 N File:Customer Portal Org Access.png current
- 17:41, 10 March 2016 diff hist +2 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:41, 10 March 2016 diff hist -7 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:40, 10 March 2016 diff hist +1 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:39, 10 March 2016 diff hist +1 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:39, 10 March 2016 diff hist -2 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:39, 10 March 2016 diff hist +132 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:38, 10 March 2016 diff hist 0 N File:Contact organisation acces.png current
- 17:37, 10 March 2016 diff hist +323 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:32, 10 March 2016 diff hist -5 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:32, 10 March 2016 diff hist +11 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:32, 10 March 2016 diff hist 0 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:31, 10 March 2016 diff hist +506 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:22, 10 March 2016 diff hist 0 N File:Contact portal access.png current
- 17:12, 10 March 2016 diff hist +30 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:11, 10 March 2016 diff hist +7 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:09, 10 March 2016 diff hist -7 Managing Contact Visibility of Organisation's Requests on the Customer Portal
- 17:08, 10 March 2016 diff hist +362 N Managing Contact Visibility of Organisation's Requests on the Customer Portal Created page with "_NOTOC__Home > Service Manager > Managing Contact Visibility of Organisation's Requests on the Customer Portal ===Introduction=== Contact's can be provided..."
- 17:06, 10 March 2016 diff hist -1 Service Manager →Pluggins
- 17:04, 10 March 2016 diff hist +87 Service Manager →Pluggins
- 17:02, 10 March 2016 diff hist +170 Service Manager
- 17:00, 10 March 2016 diff hist +276 Service Manager
- 16:24, 10 March 2016 diff hist -1 Upload Assets CSV →Select CSV File to Upload
- 16:21, 10 March 2016 diff hist +40 Upload Assets CSV
- 16:20, 10 March 2016 diff hist +31 Upload Assets CSV
- 16:19, 10 March 2016 diff hist -34 Upload Assets CSV
- 16:18, 10 March 2016 diff hist -2 Upload Assets CSV
- 16:18, 10 March 2016 diff hist +6 Upload Assets CSV
- 16:17, 10 March 2016 diff hist +56 Upload Assets CSV
- 16:16, 10 March 2016 diff hist +167 Upload Assets CSV
- 16:13, 10 March 2016 diff hist -50 Upload Assets CSV
- 16:13, 10 March 2016 diff hist +2 Upload Assets CSV
- 16:12, 10 March 2016 diff hist +5 Upload Assets CSV
- 16:11, 10 March 2016 diff hist +10 Upload Assets CSV
- 16:10, 10 March 2016 diff hist +29 Upload Assets CSV
- 11:24, 10 March 2016 diff hist +78 Upload Assets CSV →Creating The Upload Template
- 11:18, 10 March 2016 diff hist +219 Upload Assets CSV →Creating The Upload Template
- 10:29, 10 March 2016 diff hist -2 Upload Assets CSV →Creating The Upload Template
- 10:28, 10 March 2016 diff hist +67 Upload Assets CSV →Creating The Upload Template
- 10:25, 10 March 2016 diff hist +534 Upload Assets CSV →Creating The Upload Template
- 10:21, 10 March 2016 diff hist +9 Upload Assets CSV →Creating The Upload Template
- 10:12, 10 March 2016 diff hist 0 Upload Assets CSV →Select CSV File to Upload
- 10:11, 10 March 2016 diff hist +1 Upload Assets CSV →Select CSV File to Upload
- 10:11, 10 March 2016 diff hist +405 Upload Assets CSV →Select CSV File to Upload
- 10:07, 10 March 2016 diff hist 0 N File:CSV Import Errors.png current
- 10:01, 10 March 2016 diff hist +158 Upload Assets CSV
- 09:59, 10 March 2016 diff hist +1 Upload Assets CSV →Creating The Upload Template
- 09:59, 10 March 2016 diff hist +1 Upload Assets CSV →Creating The Upload Template
- 09:59, 10 March 2016 diff hist +121 Upload Assets CSV →Creating The Upload Template
- 09:33, 10 March 2016 diff hist +33 Upload Assets CSV
- 09:32, 10 March 2016 diff hist +2 Upload Assets CSV →Validation
- 09:31, 10 March 2016 diff hist +2 Upload Assets CSV →Validation
- 09:31, 10 March 2016 diff hist -2 Upload Assets CSV →Creating The Upload Template
- 09:30, 10 March 2016 diff hist 0 Upload Assets CSV →Creating The Upload Template
- 09:30, 10 March 2016 diff hist +1 Upload Assets CSV →Creating The Upload Template
- 09:28, 10 March 2016 diff hist +4 Upload Assets CSV →Creating The Upload Template
- 09:27, 10 March 2016 diff hist +6 Upload Assets CSV
- 09:27, 10 March 2016 diff hist +1,065 Upload Assets CSV
- 09:16, 10 March 2016 diff hist +543 Upload Assets CSV
- 09:09, 10 March 2016 diff hist +197 Upload Assets CSV
- 09:06, 10 March 2016 diff hist 0 N File:Asset Upload CSV.png current
- 09:04, 10 March 2016 diff hist -24 Manage Assets →Adding an Asset
- 09:03, 10 March 2016 diff hist +184 Upload Assets CSV
- 09:01, 10 March 2016 diff hist +41 Upload Assets CSV
- 08:58, 10 March 2016 diff hist +109 N Upload Assets CSV Created page with "__NOTOC__Home > Service Manager > IT Asset Management > Upload Assets CSV Introduction"
- 08:57, 10 March 2016 diff hist -10 Manage Assets →Adding an Asset
- 08:44, 10 March 2016 diff hist 0 N File:Jira Comment Jira.png current
- 08:23, 10 March 2016 diff hist 0 N File:Jira Comment.png current
- 08:12, 10 March 2016 diff hist 0 N File:Jira Create.png current
- 18:43, 9 March 2016 diff hist 0 N File:Add Jira Comment.png current
- 18:42, 9 March 2016 diff hist 0 N File:Creat Jira Request.png current
- 18:30, 9 March 2016 diff hist 0 N File:Suspend Request Summary.png current
- 18:30, 9 March 2016 diff hist 0 N File:Suspend Request Site.png current
- 18:27, 9 March 2016 diff hist 0 N File:Suspend Request Category.png current
- 18:26, 9 March 2016 diff hist 0 N File:Suspend Request External.png current
- 18:24, 9 March 2016 diff hist 0 N File:Suspend Request Description.png current
- 17:39, 9 March 2016 diff hist 0 N File:Suspend Request Update.png current
- 17:36, 9 March 2016 diff hist 0 N File:Suspend await schedule.png current
- 10:26, 26 February 2016 diff hist 0 N File:Update Timeline.png current
- 10:14, 26 February 2016 diff hist +320 My Boards →Using Boards
- 10:04, 26 February 2016 diff hist +1 Service Portfolio →Service Visibility
- 10:02, 26 February 2016 diff hist +243 Service Portfolio →Service Visibility
- 09:25, 26 February 2016 diff hist +131 Service Portfolio →Service Visibility
- 09:09, 26 February 2016 diff hist 0 Manage Assets →Updating/Editing an Asset
- 09:08, 26 February 2016 diff hist +582 Manage Assets →Updating/Editing an Asset
- 09:00, 26 February 2016 diff hist +59 Service Portfolio →Assets
- 08:58, 26 February 2016 diff hist +2 Service Portfolio →Assets
- 08:58, 26 February 2016 diff hist +293 Service Portfolio →Assets
- 08:54, 26 February 2016 diff hist -56 Service Portfolio →Assets
- 08:52, 26 February 2016 diff hist +104 Service Portfolio →Assets
- 08:49, 26 February 2016 diff hist +123 Service Portfolio
- 08:46, 26 February 2016 diff hist 0 N File:Service Assets.png
- 08:34, 26 February 2016 diff hist +84 Request List →Multi-Select Options
- 09:28, 4 February 2016 diff hist 0 N File:Suspend wait offhold.png current
- 09:19, 4 February 2016 diff hist 0 N File:Request onhold.png current
- 09:15, 4 February 2016 diff hist 0 N File:Assign Roundrobin Basis.png current
- 09:08, 4 February 2016 diff hist 0 N File:Assign Service.png current
- 18:44, 29 January 2016 diff hist +1 Service FAQs
- 18:43, 29 January 2016 diff hist -10 Service FAQs
- 18:42, 29 January 2016 diff hist 0 Service FAQs
- 18:42, 29 January 2016 diff hist +9 Service FAQs
- 18:41, 29 January 2016 diff hist 0 Service FAQs →Creating an FAQ
- 18:39, 29 January 2016 diff hist +14 Service FAQs
- 18:39, 29 January 2016 diff hist +1 Service FAQs
- 18:39, 29 January 2016 diff hist +36 Service FAQs
- 06:56, 23 January 2016 diff hist +2 Service Portfolio →FAQ's
- 06:42, 23 January 2016 diff hist +3 Service Portfolio →Request Configuration
- 06:40, 23 January 2016 diff hist +4 Service FAQs →Viewing an FAQ
- 06:40, 23 January 2016 diff hist +4 Customer Portal →FAQ's
- 20:51, 22 January 2016 diff hist +6 Service Manager →Administration
- 20:50, 22 January 2016 diff hist +15 Customer Portal →FAQ's
- 20:49, 22 January 2016 diff hist +40 Service Manager →Administration
- 20:47, 22 January 2016 diff hist +729 Customer Portal →FAQ's
- 20:46, 22 January 2016 diff hist 0 Customer Portal →FAQ's
- 20:46, 22 January 2016 diff hist +146 Customer Portal
- 20:43, 22 January 2016 diff hist -27 Service FAQs
- 20:43, 22 January 2016 diff hist +7 Service FAQs
- 20:42, 22 January 2016 diff hist +49 Service FAQs
- 20:34, 22 January 2016 diff hist -3 Service Portfolio →Request Configuration
- 18:41, 22 January 2016 diff hist +90 Service Portfolio →Service Visibility
- 18:36, 22 January 2016 diff hist +21 Service Portfolio →FAQ's
- 18:33, 22 January 2016 diff hist +51 Service FAQs →Managing FAQ's
- 18:31, 22 January 2016 diff hist +64 Service FAQs →Viewing an FAQ
- 17:50, 22 January 2016 diff hist +260 Service FAQs →Managing FAQ's
- 17:47, 22 January 2016 diff hist +10 Service FAQs →Viewing an FAQ
- 17:47, 22 January 2016 diff hist +10 Service FAQs
- 17:47, 22 January 2016 diff hist 0 Service FAQs →Creating an FAQ
- 17:46, 22 January 2016 diff hist 0 Service FAQs →Viewing an FAQ
- 17:46, 22 January 2016 diff hist +282 Service FAQs
- 17:43, 22 January 2016 diff hist 0 N File:FAQ List.png
- 17:41, 22 January 2016 diff hist +5 Service FAQs →Viewing an FAQ
- 17:41, 22 January 2016 diff hist +74 Service FAQs →Viewing an FAQ
- 17:40, 22 January 2016 diff hist +12 Service FAQs →Viewing an FAQ
- 17:40, 22 January 2016 diff hist +475 Service FAQs →Viewing an FAQ
- 17:34, 22 January 2016 diff hist +40 Service FAQs
- 17:33, 22 January 2016 diff hist 0 N File:FAQ Portal.png current
- 16:04, 22 January 2016 diff hist +189 Service FAQs
- 16:01, 22 January 2016 diff hist +164 Service FAQs →Introduction
- 15:59, 22 January 2016 diff hist +2 Service FAQs →Creating an FAQ
- 15:58, 22 January 2016 diff hist +39 Service FAQs →Creating an FAQ
- 15:57, 22 January 2016 diff hist +967 Service FAQs →Creating an FAQ
- 15:44, 22 January 2016 diff hist +1 Service FAQs
- 15:44, 22 January 2016 diff hist +41 Service FAQs
- 15:43, 22 January 2016 diff hist 0 N File:FAQ Create.png current
- 15:41, 22 January 2016 diff hist +69 Service FAQs →Introduction
- 15:40, 22 January 2016 diff hist +353 N Service FAQs Created page with "__NOTOC__Home > Service Manager > FAQs ==Introduction== Service Manager provides the ability to create and publish FAQ's to the subscribers of Services. ..."
- 15:37, 22 January 2016 diff hist +8 Service Portfolio →FAQ's
- 15:36, 22 January 2016 diff hist +1 Service Portfolio →FAQ's
- 15:36, 22 January 2016 diff hist +164 Service Portfolio
- 15:18, 22 January 2016 diff hist +1 Service Portfolio →Request Configuration
- 15:17, 22 January 2016 diff hist +21 Service Portfolio →Creating a Service
- 15:15, 22 January 2016 diff hist +317 Service Portfolio →Creating a Service
- 10:59, 22 January 2016 diff hist 0 Service Portfolio →Creating a Service
- 10:59, 22 January 2016 diff hist 0 N File:Services FAQ.png current
- 10:48, 22 January 2016 diff hist -5 Service Portfolio →Creating a Service
- 10:46, 22 January 2016 diff hist +520 Service Portfolio →Creating a Service
- 17:04, 8 January 2016 diff hist -2 Understanding the Asset Structure →Introduction
- 17:03, 8 January 2016 diff hist 0 Understanding the Asset Structure →Introduction
- 17:00, 8 January 2016 diff hist -1 Asset History →History
- 15:37, 8 January 2016 diff hist 0 Asset History →Requests
- 15:36, 8 January 2016 diff hist 0 Asset History
- 15:36, 8 January 2016 diff hist -10 Asset History
- 15:29, 8 January 2016 diff hist +1 Asset History →History
- 15:29, 8 January 2016 diff hist 0 N File:Asset History Buttons.png current
- 15:27, 8 January 2016 diff hist +49 Asset History →History
- 15:26, 8 January 2016 diff hist 0 N File:Asset History.png current
- 15:25, 8 January 2016 diff hist 0 N File:Asset History button.png current
- 10:51, 8 January 2016 diff hist +27 Asset Management →Getting Started with Asset Management
- 10:44, 8 January 2016 diff hist +7 Asset History →Introduction
- 10:29, 8 January 2016 diff hist +12 Asset History →Introduction
- 10:28, 8 January 2016 diff hist +47 Asset History →Requests
- 10:28, 8 January 2016 diff hist 0 N File:Asset Request History.png current
- 10:24, 8 January 2016 diff hist +123 Asset History →Introduction
- 10:23, 8 January 2016 diff hist +23 Asset History →History
- 10:22, 8 January 2016 diff hist +5 Asset History →History
- 10:22, 8 January 2016 diff hist +1,178 Asset History
- 10:01, 8 January 2016 diff hist +173 N Asset History Created page with "__NOTOC__Home > Service Manager > IT Asset Management > Asset History ==Introduction== ===History=== ===Requests=== Category: Service Manager"
- 10:00, 8 January 2016 diff hist +20 Asset Management →Getting Started with Asset Management
- 09:35, 8 January 2016 diff hist -34 Understanding the Asset Structure
- 09:35, 8 January 2016 diff hist 0 Understanding the Asset Structure
- 09:30, 8 January 2016 diff hist +1 Understanding the Asset Structure
- 09:29, 8 January 2016 diff hist +11 Understanding the Asset Structure
- 09:28, 8 January 2016 diff hist +22 Understanding the Asset Structure
- 09:26, 8 January 2016 diff hist +1 Asset Management
- 09:20, 8 January 2016 diff hist +102 Adding an Asset Manually
- 09:19, 8 January 2016 diff hist +19 Adding an Asset Manually
- 09:18, 8 January 2016 diff hist +5 Adding an Asset Manually
- 09:18, 8 January 2016 diff hist +114 Adding an Asset Manually
- 09:17, 8 January 2016 diff hist -3,564 Manage Assets
- 09:15, 8 January 2016 diff hist +4,093 N Adding an Asset Manually Created page with "* '''Adding an Asset Manually''' <br> To add an asset manually, click the 'New Asset' button from the 'Manage Assets' landing page: <br> [[File:newAsset1.png |1200px|Creating ..."
- 09:11, 8 January 2016 diff hist +4 Manage Assets
- 09:05, 8 January 2016 diff hist +5 Understanding the Asset Structure →Asset Classes
- 09:05, 8 January 2016 diff hist -10 Understanding the Asset Structure →Asset Classes
- 09:04, 8 January 2016 diff hist +174 Understanding the Asset Structure →Assets
- 09:02, 8 January 2016 diff hist +43 Understanding the Asset Structure →Asset Types
- 09:00, 8 January 2016 diff hist +146 Understanding the Asset Structure →Asset Types
- 08:58, 8 January 2016 diff hist +396 Understanding the Asset Structure
- 08:54, 8 January 2016 diff hist +59 Understanding the Asset Structure
- 08:53, 8 January 2016 diff hist -1,000 Asset Management →Getting Started with Asset Management
- 08:52, 8 January 2016 diff hist +2 Understanding the Asset Structure
- 08:52, 8 January 2016 diff hist +928 N Understanding the Asset Structure Created page with "Understanding the Asset Structure <div class="mw-collapsible-content"> : The Hornbill Service Manager asset structure can be considered as in the following diagram: [[File:A..."
- 08:51, 8 January 2016 diff hist +4 Asset Management →Getting Started with Asset Management
- 08:09, 8 January 2016 diff hist +314 Manage Assets →Adding an Asset
- 08:07, 8 January 2016 diff hist +167 Manage Assets →Adding an Asset
- 08:05, 8 January 2016 diff hist 0 Manage Assets
- 07:59, 8 January 2016 diff hist +199 Manage Assets →Updating/Editing an Asset
- 07:57, 8 January 2016 diff hist 0 N File:Link Assets.png current
- 07:56, 8 January 2016 diff hist +762 Manage Assets →Updating/Editing an Asset
- 07:46, 8 January 2016 diff hist +72 Manage Assets →Updating/Editing an Asset
- 07:43, 8 January 2016 diff hist +51 Manage Assets →Deleting Assets
- 07:42, 8 January 2016 diff hist 0 N File:Multi Select Asset.png current
- 07:41, 8 January 2016 diff hist +430 Manage Assets →Removing an Asset
- 10:35, 7 January 2016 diff hist -6 Asset Management →Getting Started with Asset Management
- 10:34, 7 January 2016 diff hist +6 Asset Management →Getting Started with Asset Management
- 10:34, 7 January 2016 diff hist +4 Asset Management →Getting Started with Asset Management
- 10:33, 7 January 2016 diff hist -4 Asset Management →Getting Started with Asset Management
- 10:33, 7 January 2016 diff hist +8 Asset Management →Getting Started with Asset Management
- 09:43, 7 January 2016 diff hist 0 N File:Asset List.png current
- 09:37, 7 January 2016 diff hist 0 N File:Asset Landing.png current
- 09:29, 7 January 2016 diff hist -1 Manage Assets →Updating/Editing an Asset
- 09:29, 7 January 2016 diff hist -279 Manage Assets →Removing an Asset
- 09:29, 7 January 2016 diff hist -340 Manage Assets →Updating/Editing an Asset
- 09:29, 7 January 2016 diff hist +4 Manage Assets →Updating/Editing an Asset
- 09:23, 7 January 2016 diff hist -19 Asset Management →Getting Started with Asset Management
- 09:22, 7 January 2016 diff hist +2 Manage Assets →Adding an Asset
- 08:52, 7 January 2016 diff hist +135 Manage Assets →Adding an Asset
- 08:48, 7 January 2016 diff hist 0 Manage Assets →Adding an Asset
- 08:48, 7 January 2016 diff hist +18 Manage Assets →Adding an Asset
- 21:00, 6 January 2016 diff hist -6 Service Manager Notification Settings →Email Notification Templates
- 18:28, 6 January 2016 diff hist +20 Service Manager Notification Settings →Email Notification Templates
- 18:27, 6 January 2016 diff hist -25 Service Manager Notification Settings →Email Notification Templates
- 18:26, 6 January 2016 diff hist -13 Service Manager Notification Settings →Email Notification Templates
- 18:26, 6 January 2016 diff hist +50 Service Manager Notification Settings →Email Notification Templates
- 18:25, 6 January 2016 diff hist +9 Service Manager Notification Settings →Email Notification Templates
- 18:24, 6 January 2016 diff hist +380 Service Manager Notification Settings →Email Notification Templates
- 18:21, 6 January 2016 diff hist +41 Service Manager Notification Settings →Email Notification Templates
- 18:20, 6 January 2016 diff hist 0 N File:Notifications Email.png current
- 18:43, 5 January 2016 diff hist +31 Manage Assets →Adding an Asset
- 18:42, 5 January 2016 diff hist +59 Manage Assets →Adding an Asset
- 18:38, 5 January 2016 diff hist +45 Asset Management →Getting Started with Asset Management
- 18:37, 5 January 2016 diff hist +30 Asset Management →Getting Started with Asset Management
- 15:56, 5 January 2016 diff hist -4 Manage Assets
- 15:56, 5 January 2016 diff hist -344 Manage Assets →Adding an Asset
- 15:55, 5 January 2016 diff hist +512 Manage Assets
- 15:52, 5 January 2016 diff hist -67 Asset Types
- 15:51, 5 January 2016 diff hist +26 Manage Assets
- 15:50, 5 January 2016 diff hist +126 Manage Assets
- 15:42, 5 January 2016 diff hist -1 Asset Types
- 15:42, 5 January 2016 diff hist +1 Asset Types
- 15:41, 5 January 2016 diff hist +2 Asset Types
- 15:41, 5 January 2016 diff hist -5 Asset Types
- 15:39, 5 January 2016 diff hist -6 Asset Types
- 15:39, 5 January 2016 diff hist +6 Asset Types
- 15:39, 5 January 2016 diff hist 0 Asset Types
- 15:39, 5 January 2016 diff hist +28 Asset Types
- 15:38, 5 January 2016 diff hist +4 Asset Types
- 15:37, 5 January 2016 diff hist +36 Asset Types
- 15:29, 5 January 2016 diff hist -10 Asset Types
- 15:28, 5 January 2016 diff hist +21 Asset Types
- 15:27, 5 January 2016 diff hist +1 Asset Types
- 15:26, 5 January 2016 diff hist +3 Asset Types
- 15:25, 5 January 2016 diff hist +529 Asset Types
- 15:21, 5 January 2016 diff hist +6 Asset Types
- 15:19, 5 January 2016 diff hist +6 Asset Management →Getting Started with Asset Management
- 15:18, 5 January 2016 diff hist 0 Asset Management →Getting Started with Asset Management
- 15:17, 5 January 2016 diff hist -10 Asset Management →Getting Started with Asset Management
- 15:17, 5 January 2016 diff hist +47 Asset Management
- 15:02, 5 January 2016 diff hist -3 Asset Management
- 15:00, 5 January 2016 diff hist -4 Asset Management
- 15:00, 5 January 2016 diff hist +172 Asset Management
- 14:48, 5 January 2016 diff hist +1,039 Service Portfolio →Creating a Service
- 14:37, 5 January 2016 diff hist 0 N File:Service Categories.png current
- 08:50, 4 January 2016 diff hist +2 Service Manager →Administration
- 08:49, 4 January 2016 diff hist +64 Service Manager →Administration
- 08:47, 4 January 2016 diff hist +1 Service Manager →Administration
- 08:47, 4 January 2016 diff hist +47 Service Manager →Administration
- 07:34, 13 December 2015 diff hist 0 Customer Portal →Requests
- 15:29, 11 December 2015 diff hist +41 Customer Portal
- 15:29, 11 December 2015 diff hist 0 N File:PC Self Service.png current
- 15:24, 11 December 2015 diff hist -2 Customer Portal →Feedback
- 15:24, 11 December 2015 diff hist +1,576 Customer Portal
- 15:13, 11 December 2015 diff hist 0 N File:Self Service Request.png current
- 15:13, 11 December 2015 diff hist +22 Customer Portal →Viewing and Updating an Issue
- 15:07, 11 December 2015 diff hist +766 Customer Portal
- 15:00, 11 December 2015 diff hist +685 Customer Portal
- 11:52, 11 December 2015 diff hist +1 Customer Portal →Service Details
- 11:52, 11 December 2015 diff hist +1 Customer Portal →Service Details
- 11:52, 11 December 2015 diff hist -2 Customer Portal →Service Details
- 11:51, 11 December 2015 diff hist +6 Customer Portal
- 11:50, 11 December 2015 diff hist +39 Customer Portal
- 11:49, 11 December 2015 diff hist 0 N File:Services More.png current
- 11:48, 11 December 2015 diff hist +1 Customer Portal
- 11:48, 11 December 2015 diff hist +316 Customer Portal →Service Details
- 11:44, 11 December 2015 diff hist +3 Customer Portal →Service Details
- 11:44, 11 December 2015 diff hist -1 Customer Portal →Services Navigation
- 11:43, 11 December 2015 diff hist +606 Customer Portal →Service Details
- 11:38, 11 December 2015 diff hist +40 Customer Portal
- 11:37, 11 December 2015 diff hist +729 Customer Portal
- 11:32, 11 December 2015 diff hist -2 Customer Portal
- 11:31, 11 December 2015 diff hist +13 Customer Portal →Subscribed Services
- 11:30, 11 December 2015 diff hist +369 Customer Portal
- 11:26, 11 December 2015 diff hist +6 Customer Portal →Introduction
- 11:26, 11 December 2015 diff hist +56 Customer Portal →Introduction
- 11:23, 11 December 2015 diff hist 0 Customising Self Service →Customising Service Manager Icons and text colours
- 11:22, 11 December 2015 diff hist -1 Customising Self Service →Customising the Service Portal Framework
- 11:17, 11 December 2015 diff hist +1 Customising Self Service →Customising Service Manager Icon and text colours
- 10:59, 11 December 2015 diff hist +10 Customising Self Service →Customising Service Manager Service Icons
- 10:58, 11 December 2015 diff hist +66 Customising Self Service
- 10:57, 11 December 2015 diff hist 0 N File:Service Self Service.png current
- 10:50, 11 December 2015 diff hist +1 Customising Self Service
- 10:49, 11 December 2015 diff hist +40 Customising Self Service →Customising the Service Portal Framework
- 10:48, 11 December 2015 diff hist 0 N File:Service Portal.png current
- 10:42, 11 December 2015 diff hist +272 Customising Self Service →Customising Service Manager Icon and text colours
- 10:13, 11 December 2015 diff hist +14 Customising Self Service →Introduction
- 10:13, 11 December 2015 diff hist +242 Customising Self Service →Customising the Service Portal Framework
- 10:08, 11 December 2015 diff hist +8 Customising Self Service →Customising Service Icon and text colours
- 10:08, 11 December 2015 diff hist +12 Customising Self Service →Customising Service Icons
- 10:07, 11 December 2015 diff hist -5 Customising Self Service →Introduction
- 10:07, 11 December 2015 diff hist +87 Customising Self Service →Introduction
- 10:04, 11 December 2015 diff hist +1 Customising Self Service →Introduction
- 10:04, 11 December 2015 diff hist +24 Customising Self Service →Customising the Service Portal Framework
- 10:02, 11 December 2015 diff hist +3 Customising Self Service →Customising the Service Portal Framework
- 10:02, 11 December 2015 diff hist +697 Customising Self Service →Customising the Service Portal Framework
- 09:56, 11 December 2015 diff hist +135 Customising Self Service →Customising the Service Portal Framework
- 09:53, 11 December 2015 diff hist +848 Customising Self Service →Customising the Service Portal Framework
- 09:42, 11 December 2015 diff hist 0 Customising Self Service →Customising the Service Portal Framework
- 09:41, 11 December 2015 diff hist +10 Customising Self Service →Customising the Service Portal Framework
- 09:41, 11 December 2015 diff hist +125 Customising Self Service
- 09:38, 11 December 2015 diff hist +1 Practical Advice for Configuring your Hornbill Portals →Not displaying social or other field information
- 09:38, 11 December 2015 diff hist +11 Practical Advice for Configuring your Hornbill Portals →Not displaying Social or other fields
- 09:38, 11 December 2015 diff hist +302 Practical Advice for Configuring your Hornbill Portals
- 09:24, 11 December 2015 diff hist -2 Customising Self Service →Customising Service Icon and text colours
- 09:24, 11 December 2015 diff hist +1 Customising Self Service →Customising Service Icon and text colours
- 09:23, 11 December 2015 diff hist +1 Customising Self Service →Customising Service Icon and text colours
- 09:23, 11 December 2015 diff hist +173 Customising Self Service →Customising Service Icon and text colours
- 09:15, 11 December 2015 diff hist +23 Customising Self Service →Customising Service Icon and text colours
- 09:12, 11 December 2015 diff hist +168 Customising Self Service →Customising Service Icon and text colours
- 09:07, 11 December 2015 diff hist +295 Customising Self Service →Customising Service Icon and text colours
- 08:50, 11 December 2015 diff hist +6 Customising Self Service →Customising Service Icon and text colours
- 08:49, 11 December 2015 diff hist +72 Customising Self Service →Customising Service Icon and text colours
- 08:47, 11 December 2015 diff hist +249 Customising Self Service →Customising Service Icon and text colours
- 08:43, 11 December 2015 diff hist -44 Customising Self Service
- 08:42, 11 December 2015 diff hist +798 Customising Self Service
- 08:32, 11 December 2015 diff hist 0 Customising Self Service
- 08:31, 11 December 2015 diff hist +4 Customising Self Service
- 08:31, 11 December 2015 diff hist 0 Customising Self Service
- 08:30, 11 December 2015 diff hist +45 Customising Self Service
- 08:30, 11 December 2015 diff hist 0 N File:Self Service Colors.png current
- 08:18, 11 December 2015 diff hist -4 Customising Self Service →Customising Service Icons
- 08:17, 11 December 2015 diff hist +11 Customising Self Service →Customising Service Icons
- 08:17, 11 December 2015 diff hist 0 N File:Service Details Section.png current
- 08:15, 11 December 2015 diff hist +5 Customising Self Service →Customising the Service Portal Framework
- 08:14, 11 December 2015 diff hist +134 Customising Self Service →Customising Service Icons
- 08:13, 11 December 2015 diff hist +1 Service Portfolio →Creating a Service
- 08:12, 11 December 2015 diff hist 0 File:Service form.png Stevenb uploaded a new version of "File:Service form.png" current
- 08:08, 11 December 2015 diff hist +1,278 N Customising Self Service Created page with "__NOTOC__Home > Service Manager > Customising Self Service ==Introduction== It is possible to customise the Service Portal to include your company logo, br..."
- 07:55, 11 December 2015 diff hist +32 Service Manager →Administration
- 09:15, 8 December 2015 diff hist +2 Request Details Form Designer
- 09:14, 8 December 2015 diff hist +6 Request Details Form Designer
- 20:59, 7 December 2015 diff hist +2 Approving, Scheduling, and Implementing Changes →Scheduling
- 20:36, 7 December 2015 diff hist +25 Approving, Scheduling, and Implementing Changes →Implementing
- 20:35, 7 December 2015 diff hist +44 Approving, Scheduling, and Implementing Changes →Implementing
- 20:34, 7 December 2015 diff hist 0 N File:Change Board.png current
- 20:34, 7 December 2015 diff hist -1 Approving, Scheduling, and Implementing Changes →Implementing
- 20:32, 7 December 2015 diff hist +49 Approving, Scheduling, and Implementing Changes →Implementing
- 20:31, 7 December 2015 diff hist +20 Approving, Scheduling, and Implementing Changes →Implementing
- 20:29, 7 December 2015 diff hist +1,304 Approving, Scheduling, and Implementing Changes →Implementing
- 20:23, 7 December 2015 diff hist -1 Approving, Scheduling, and Implementing Changes
- 20:23, 7 December 2015 diff hist +420 Approving, Scheduling, and Implementing Changes
- 20:16, 7 December 2015 diff hist +51 Approving, Scheduling, and Implementing Changes →Approvals
- 20:15, 7 December 2015 diff hist +672 Approving, Scheduling, and Implementing Changes →Approvals
- 20:06, 7 December 2015 diff hist +6 Approving, Scheduling, and Implementing Changes →Approvals
- 20:05, 7 December 2015 diff hist +843 Approving, Scheduling, and Implementing Changes →Approvals
- 19:55, 7 December 2015 diff hist +133 Approving, Scheduling, and Implementing Changes →Approvals
- 19:54, 7 December 2015 diff hist 0 Approving, Scheduling, and Implementing Changes →Scheduling
- 19:53, 7 December 2015 diff hist 0 Approving, Scheduling, and Implementing Changes →Scheduling
- 19:53, 7 December 2015 diff hist +539 Approving, Scheduling, and Implementing Changes →Scheduling
- 18:45, 7 December 2015 diff hist +4 Asset Management
- 18:44, 7 December 2015 diff hist +6 Asset Management
- 18:43, 7 December 2015 diff hist +214 Asset Management
- 17:46, 7 December 2015 diff hist +42 Approving, Scheduling, and Implementing Changes →Introduction
- 17:45, 7 December 2015 diff hist +481 Approving, Scheduling, and Implementing Changes →Scheduling
- 17:42, 7 December 2015 diff hist +60 Approving, Scheduling, and Implementing Changes
- 17:41, 7 December 2015 diff hist +170 Approving, Scheduling, and Implementing Changes →Introduction
- 17:37, 7 December 2015 diff hist +459 Approving, Scheduling, and Implementing Changes
- 17:11, 7 December 2015 diff hist 0 N File:Change Process.png current
- 17:07, 7 December 2015 diff hist +28 Raising Changes →Logging a Change
- 17:05, 7 December 2015 diff hist +16 Raising Changes →Logging a Change
- 17:04, 7 December 2015 diff hist +1 Raising Changes →Logging a Change
- 17:04, 7 December 2015 diff hist +639 Raising Changes
- 16:58, 7 December 2015 diff hist -2 Service Manager →ITIL Disciplines
- 16:58, 7 December 2015 diff hist +130 Service Manager →ITIL Disciplines
- 16:55, 7 December 2015 diff hist -146 Service Manager →ITIL Disciplines
- 16:55, 7 December 2015 diff hist +38 N Approving, Scheduling, and Implementing Changes Created page with " Review_changes_in_the_Change_Calendar"
- 16:54, 7 December 2015 diff hist +1 Raising Changes →Logging a Change
- 16:53, 7 December 2015 diff hist +1,680 N Raising Changes Created page with "__NOTOC__Home > Service Manager > Raising Changes ==Introduction== Change Management in Service Manager enables customer to manage changes to their IT infra..."
- 16:45, 7 December 2015 diff hist +132 Service Manager →ITIL Disciplines
- 16:21, 7 December 2015 diff hist 0 N File:Problem Solution.png current
- 15:50, 7 December 2015 diff hist 0 N File:Problem Board.png current
- 14:56, 7 December 2015 diff hist 0 N File:Problem Process.png current
- 10:44, 7 December 2015 diff hist +12 Service Manager Notification Settings →Email Escalation Notifications
- 10:43, 7 December 2015 diff hist +16 Service Manager Notification Settings
- 10:34, 7 December 2015 diff hist +9 Progressive Capture Workflow
- 10:34, 7 December 2015 diff hist -9 Progressive Capture Workflow
- 10:15, 7 December 2015 diff hist +37 Service Manager →ITIL Disciplines
- 10:12, 7 December 2015 diff hist +88 Service Manager →ITIL Disciplines
- 10:02, 7 December 2015 diff hist +7 Service Manager →ITIL Disciplines
- 10:01, 7 December 2015 diff hist +1 Service Manager →ITIL Disciplines
- 10:01, 7 December 2015 diff hist +265 Service Manager →ITIL Disciplines
- 09:54, 7 December 2015 diff hist +340 Service Manager →ITIL Disciplines
- 09:49, 7 December 2015 diff hist +6 Charts →Managing Charts
- 09:29, 7 December 2015 diff hist +6 Request Details Form Designer
- 09:29, 7 December 2015 diff hist +404 Request Details Form Designer
- 09:20, 7 December 2015 diff hist +12 Request Details Form Designer
- 09:18, 7 December 2015 diff hist +6 Request Details Form Designer
- 09:18, 7 December 2015 diff hist +29 Request Details Form Designer
- 09:17, 7 December 2015 diff hist +20 Request Details Form Designer
- 09:17, 7 December 2015 diff hist +1 Request Details Form Designer
- 09:16, 7 December 2015 diff hist +45 Request Details Form Designer
- 09:15, 7 December 2015 diff hist +2 Request Details Form Designer
- 09:15, 7 December 2015 diff hist +432 Request Details Form Designer
- 09:09, 7 December 2015 diff hist -2 Service Manager Notification Settings →Email Escalation Notifications
- 08:52, 7 December 2015 diff hist +2 Service Manager →Administration
- 08:52, 7 December 2015 diff hist -30 Service Manager →Administration
- 08:51, 7 December 2015 diff hist -2 Service Manager →Administration
- 08:51, 7 December 2015 diff hist +75 Service Manager →Administration
- 08:49, 7 December 2015 diff hist +1 Service Manager →Administration
- 08:46, 7 December 2015 diff hist -80 Service Manager Notification Settings →Configuring Service Manager Notifications
- 08:42, 7 December 2015 diff hist +1 Service Manager Notification Settings
- 08:42, 7 December 2015 diff hist +3 Service Manager Notification Settings →Email Escalation Notifications
- 08:41, 7 December 2015 diff hist 0 Service Manager Notification Settings →Email Escalation Notifications
- 08:41, 7 December 2015 diff hist -1 Service Manager Notification Settings →Email Escalation Notifications
- 08:41, 7 December 2015 diff hist -1 Service Manager Notification Settings →Email Escalation Notifications
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- 08:40, 7 December 2015 diff hist 0 Service Manager Notification Settings →Email Escalation Notifications
- 08:38, 7 December 2015 diff hist +2 Service Manager Notification Settings →Email Escalation Notifications
- 08:38, 7 December 2015 diff hist -2 Service Manager Notification Settings →Email Escalation Notifications
- 08:37, 7 December 2015 diff hist +371 Service Manager Notification Settings
- 08:31, 7 December 2015 diff hist +1 Service Manager Notification Settings →Email Notification Templates
- 08:30, 7 December 2015 diff hist +880 Service Manager Notification Settings
- 08:22, 7 December 2015 diff hist +26 Service Manager Notification Settings →Configuring Service Manager Notifications
- 08:20, 7 December 2015 diff hist +26 Service Manager Notification Settings →Introduction
- 08:19, 7 December 2015 diff hist +1,592 Service Manager Notification Settings
- 08:01, 7 December 2015 diff hist +81 Service Manager Notification Settings
- 08:00, 7 December 2015 diff hist +50 N Service Manager Notification Settings Created page with " center|600px"
- 07:59, 7 December 2015 diff hist 0 N File:Notification Settings.png current
- 07:49, 7 December 2015 diff hist +21 Service Manager →Administration
- 13:55, 6 December 2015 diff hist -5 Service Portfolio →Creating a Service
- 07:47, 6 December 2015 diff hist +20 Service Portfolio →Creating a Service
- 07:46, 6 December 2015 diff hist +3 Service Portfolio →Creating a Service
- 07:46, 6 December 2015 diff hist +356 Service Portfolio →Creating a Service
- 07:41, 6 December 2015 diff hist 0 Service Portfolio →Creating a Service
- 07:41, 6 December 2015 diff hist +6 Service Portfolio →Creating a Service
- 07:39, 6 December 2015 diff hist +31 Service Portfolio →Creating a Service
- 07:38, 6 December 2015 diff hist 0 N File:HUD Portal.png current
- 07:34, 6 December 2015 diff hist +7 Service Portfolio →Creating a Service
- 07:34, 6 December 2015 diff hist +1 Service Portfolio →Creating a Service
- 07:33, 6 December 2015 diff hist +28 Service Portfolio →Creating a Service
- 07:32, 6 December 2015 diff hist 0 N File:Request Actions.png current
- 07:30, 6 December 2015 diff hist +12 Service Portfolio →Creating a Service
- 07:28, 6 December 2015 diff hist +1,002 Service Portfolio m
- 07:19, 6 December 2015 diff hist -8 Service Portfolio →Creating a Service
- 07:18, 6 December 2015 diff hist 0 Service Portfolio →Creating a Service
- 07:17, 6 December 2015 diff hist +10 Service Portfolio →Creating a Service
- 07:16, 6 December 2015 diff hist +14 Service Portfolio →Creating a Service
- 07:15, 6 December 2015 diff hist +1,232 Service Portfolio →Creating a Service
- 06:55, 6 December 2015 diff hist +75 Service Portfolio →Creating a Service
- 06:54, 6 December 2015 diff hist +583 Service Portfolio →Creating a Service
- 09:24, 3 December 2015 diff hist +26 E-Mail Protocol Support
- 09:24, 3 December 2015 diff hist +26 Webhooks
- 09:23, 3 December 2015 diff hist -2 Single Sign On with SAML 2.0
- 09:22, 3 December 2015 diff hist +27 Single Sign On with SAML 2.0
- 09:22, 3 December 2015 diff hist +11 N Category:Integration Created page with "Integration" current
- 15:17, 2 December 2015 diff hist +19 My Dashboards
- 15:16, 2 December 2015 diff hist +19 Slideshows
- 15:16, 2 December 2015 diff hist +20 Dashboards
- 15:15, 2 December 2015 diff hist +1 Widgets
- 15:15, 2 December 2015 diff hist +46 Widgets
- 15:14, 2 December 2015 diff hist +19 Measures
- 15:10, 2 December 2015 diff hist +296 Reporting →Features
- 15:10, 2 December 2015 diff hist +149 Reporting →Features
- 15:09, 2 December 2015 diff hist +52 Reporting →Features
- 15:09, 2 December 2015 diff hist +314 Reporting →Features
- 15:08, 2 December 2015 diff hist -1 Reporting →Features
- 15:08, 2 December 2015 diff hist +3 Reporting →Features
- 15:07, 2 December 2015 diff hist 0 Reporting →Measures
- 15:07, 2 December 2015 diff hist +1 Reporting →Features
- 15:07, 2 December 2015 diff hist +405 Reporting →Features
- 08:44, 2 December 2015 diff hist -3 Widgets →Sql Group By
- 08:41, 2 December 2015 diff hist -5 Widgets →Measure Sample Group By
- 08:40, 2 December 2015 diff hist -3 Widgets →Measured Group By
- 08:40, 2 December 2015 diff hist -4 Widgets →Measured Sample
- 21:42, 1 December 2015 diff hist 0 Measures →Examples
- 21:40, 1 December 2015 diff hist -1 Measures →Examples
- 21:39, 1 December 2015 diff hist +37 Measures →Examples