Difference between revisions of "Activity Streams"

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* Why use '''Post''': Allow other users to view the post, like it, and comment on it
 
* Why use '''Post''': Allow other users to view the post, like it, and comment on it
 
* Why use '''Ask a Question''': This will enable other users to provide possible answers, these answers can receive votes / support as to their accuracy, and this allows the user posting the question to mark one of the answers as the '''Posters Choice'''
 
* Why use '''Ask a Question''': This will enable other users to provide possible answers, these answers can receive votes / support as to their accuracy, and this allows the user posting the question to mark one of the answers as the '''Posters Choice'''
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===Comments===
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Much like a post, a user can add content to the activity stream, but in this context they can do so directly against a post which is already on the activity timeline, providing a comment relating to a specific post.
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* As with a post, a user can utilise '''Wiki Markup''', '''embed content''', '''add sentiment''' and '''mention''' other users in the comment they are making
  
 
[[Category:Collaboration]]
 
[[Category:Collaboration]]

Revision as of 15:04, 18 July 2017

Home > Collaboration > What is an Activity Stream

Introduction

An activity stream is a notification mechanism and conversation space. It lists activities relevant to it's entity be that a person, workspace, request, document or configuration item. A user notionally subscribes to, or “follow” entities activity streams to track their related content.

Related Articles

In Hornbill activity streams are present in collaboration views like workspaces, and your buzz, but they are also used in line of business applications on Hornbill, below are some examples of where you can expect to see them.

  • Service Manager - Request Timelines
  • Document Manager - Document Timelines
  • Configuration Manager - Configuration item Timeline
  • Customer Manager - Organisation, Service Contract and Contact Timelines

Using Activity Streams

Posting

Add an initial comment to start a discussion, encourage collaboration or inform other users who have access to, or are following the activity stream. When posting to an activity stream there are many common attributes and options available to you.

Activity Stream Posting.png


In the box you can add text, cut and paste images, embed rich media (lVideos), as well as utilise many out of the box integrations.

  • Wiki Markup - Format the text content of your post, and use the Wiki Mark Up Preview.png icon to preview what the text will look like before posting
  • Embed Content into your post using any number of the out of the box integrations
  • Add sentiment to your post by using the Activity Stream Emoji.png icon to add Emoji's
  • Mentions - Use the @ sign and start typing the users name to locate a user and mention them in the post, they will receive a targeted communication via a Hornbill Notification relating to the mention

Select Post or Ask a Question to add the content to the Activity Stream.

  • Why use Post: Allow other users to view the post, like it, and comment on it
  • Why use Ask a Question: This will enable other users to provide possible answers, these answers can receive votes / support as to their accuracy, and this allows the user posting the question to mark one of the answers as the Posters Choice

Comments

Much like a post, a user can add content to the activity stream, but in this context they can do so directly against a post which is already on the activity timeline, providing a comment relating to a specific post.

  • As with a post, a user can utilise Wiki Markup, embed content, add sentiment and mention other users in the comment they are making