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  • Advanced Settings
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[System Settings| Settings]] > Advanced ...Some of these settings can also be managed from within other areas of the Administration interface or from the Hornbill Client. Before changing a setting it is imp
    3 KB (505 words) - 23:57, 9 February 2024
  • Collaboration Roles
    __NOTOC__[[Main Page|Home]] > [[Administration]] > [[Collaboration Administration |Collaboration]] > Roles :: This role grants the rights to define translations for application strings between different languages
    2 KB (211 words) - 20:04, 10 April 2024
  • Advanced Analytics
    |[[Main Page|Home]] > [[Administration]] > Advanced Analytics |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    4 KB (511 words) - 20:36, 18 March 2024
  • Routing Rule Templates
    |[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Email > Routing Rule Templates |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    5 KB (777 words) - 23:41, 9 February 2024
  • Roles
    ...with a set of default roles specifically designed to govern access to that application. Manage Role assignments to your users or create some of your own. ...orming the assignment of a particular role already possess the same system/application rights among the roles that they themselves possess.
    8 KB (1,252 words) - 20:10, 11 April 2024
  • Service Manager Roles
    ...[Service Manager Administration |Service Manager]] > Roles|Service Manager Administration}} :* [[#System and Application Roles|System and Application Roles]]
    15 KB (2,021 words) - 22:02, 9 February 2024
  • XMLMC API InDepth
    :* [[Application Entity Viewer]] ...r your particular instance by either viewing the About-section in Hornbill Administration or by looking at the response of <nowiki>https://files.hornbill.com/instanc
    9 KB (1,317 words) - 10:17, 11 April 2024
  • Webhooks
    |[[Main Page|Home]] > [[Administration]] > [[System Administration | System]] > [[System Settings| Settings]] > Webhooks |style="text-align:right;"|[[:Category:Administration|Index]]
    5 KB (785 words) - 18:12, 10 April 2024
  • View Table Structure
    :* [[Application_Entity_Viewer|Application Entity Viewer]] :* [[Administration|Administration]]
    5 KB (819 words) - 22:13, 20 March 2024
  • Board Manager Business Process Workflow
    {{Breadcrumb|[[Main Page|Home]] > [[Administration]] > [[Board Manager Administration |Board Manager]] > Business Process Workflow|Board Manager}} ...tomated Tasks''' node, and find the '''Board Manager''' options under the Application drop down.
    11 KB (1,600 words) - 19:26, 10 November 2021
  • ITOM Administration
    ...adcrumb|[[Main Page|Home]] > [[Administration]] > ITOM Administration|ITOM Administration}} ...of the configuration options for ITOM, which can be configured within the Administration portal.|
    5 KB (627 words) - 12:01, 20 December 2023
  • Service Manager Simple Lists
    |[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Simple Lists |style="text-align:right;"|[[:Category:Service Manager Administration|Index]]
    7 KB (1,050 words) - 18:05, 8 February 2024
  • My Boards
    ...er boards with more than 300 cards to not be migrated to the Board Manager application. | ...e place, The Board Manager app must be installed. Board Manager is a free application that can be accessed by any user that has a Hornbill Collaboration subscrip
    7 KB (1,058 words) - 20:32, 8 February 2024
  • Translation Mode
    Throughout every application within the Hornbill user interface you are presented with forms containing ...n [[Administration]] by selecting ''Hornbill Collaboration Core'' from the application selector, and selecting ''Roles'' in the left hand menu.
    3 KB (510 words) - 19:11, 10 April 2024
  • Reports
    ...ain Page|Home]] > [[Administration]] > Reports|[[:Category:Service Manager Administration|Index]]}} :* [[Application_Entity_Viewer|Application Entity Viewer]]
    6 KB (958 words) - 17:13, 2 May 2024
  • Managing Instance Storage Usage
    ...[https://wiki.hornbill.com/index.php?title=Support_Passcode '''''Hornbill Administration > Your Subscription'''''] and more detail on our approach to Cloud Storage The settings can be found in Hornbill Administration > System > Settings > Advanced and are called '''emails.purgeDeletedItemsAf
    8 KB (1,193 words) - 09:27, 23 August 2023
  • XMLMC API Quickstart
    :* [[Application Entity Viewer]] ...r your particular instance by either viewing the About-section in Hornbill Administration or by looking at the response of <nowiki>https://files.hornbill.com/instanc
    12 KB (1,765 words) - 10:08, 13 November 2023
  • Contacts
    ...be configured to use the Customer Portal for profile management and use of application features designed to allow for communication between you and your contacts. ...features designed for contacts. Portal Access is configured via Hornbill Administration: Home > System > Manage Portals > Guest Accounts
    5 KB (721 words) - 22:31, 18 March 2024
  • Site View
    :* [[Sites|Sites Administration]] ==Application Plugin==
    4 KB (593 words) - 17:14, 2 May 2024
  • Routing Rules - Email updates from customer via email or via the portal
    This How To guide is meant to be used in conjunction with the Email Administration guide on https://wiki.hornbill.com/index.php/Email_Administration ...ted via email (applied by an analyst or by the routing rules) assuming the application setting “guest.app.requests.notification.notificationType.emailUpdate”
    3 KB (427 words) - 13:14, 23 August 2018

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