User contributions
Jump to navigation
Jump to search
- 11:51, 8 August 2023 diff hist +95 Service Manager Roles →Service Desk Admin
- 11:07, 7 August 2023 diff hist +136 m BPM Authorization Minor update to clarify the use of Decision Nodes.
- 12:53, 3 August 2023 diff hist +744 Services Request Configuration
- 12:11, 2 August 2023 diff hist +313 Inbound Routing Rules
- 09:14, 17 July 2023 diff hist -261 LDAP User Import
- 09:07, 17 July 2023 diff hist +264 LDAP User Import
- 16:55, 2 March 2023 diff hist +102 m Mapping Fields from Customised Forms Added a note (based on Support Incidents) about not using Integer fields for phone numbers.
- 15:10, 14 February 2023 diff hist +76 Hornbill Solution Center current
- 11:33, 6 December 2022 diff hist +233 m Progressive Capture Workflow Added a note toclarify the use of "Select Asset ..." parameters
- 10:20, 28 November 2022 diff hist +11 Service Details
- 08:30, 21 October 2022 diff hist +132 m Customised Forms Added a note (based on Support Incidents) to clarify that an id for a form or field must be at least 3 characters.
- 10:18, 27 September 2022 diff hist +172 External Authorisation →Completing An External Authorisation
- 14:13, 23 September 2022 diff hist +79 m Business Process Designer →Workflow Recovery
- 13:42, 2 August 2022 diff hist +157 Request List Views
- 08:35, 9 May 2022 diff hist +149 m Inbound Routing Rules Added a note (based on Support Incidents) to clarify that a failed Rule does not pass the email on to the next Rule.
- 16:04, 29 April 2022 diff hist +17 Slideshows Prevented the Autoplay URL from becoming a link
- 15:59, 29 April 2022 diff hist +14 m Slideshows Updated the Autoplay link to the new URL
- 15:41, 20 April 2022 diff hist +238 BPM Human Tasks Added formatting information for Date/Time variables.
- 09:25, 1 April 2022 diff hist -30 Support Passcode Updated the Support Passcode instructions for the new Admin UI (and hid the video showing the old method)
- 16:41, 11 February 2022 diff hist +43 m Request List →Last Updated By
- 09:41, 11 February 2022 diff hist +183 m Business Process Designer →Nodes
- 12:35, 29 October 2021 diff hist +5 Azure User Import
- 11:33, 29 October 2021 diff hist +297 m Azure User Import Added the forcerun=true option
- 13:51, 20 October 2021 diff hist +1 m FAQ:Hornbill Data Polling Corrected a typo
- 11:19, 12 October 2021 diff hist +447 m SQL User Import Added information for the forcerun parameter
- 14:16, 26 August 2021 diff hist -9 Service Manager Roles →Service Manager Reporting
- 14:57, 24 June 2021 diff hist +14 Progressive Capture Workflow
- 15:36, 16 April 2021 diff hist +212 Mapping Fields from Customised Forms Added a warning not to use telephone numbers in INT fields
- 14:47, 25 February 2021 diff hist +219 LDAP User Import
- 16:05, 21 January 2021 diff hist +16 Inbound Routing Rules →Rule Expression Syntax
- 10:47, 19 January 2021 diff hist +16 Support Passcode →Generating a Support Passcode to enable Hornbill Support to access your Instance
- 12:02, 5 January 2021 diff hist +155 Intelligent Capture Designer →Branches
- 09:50, 27 November 2020 diff hist +4 m Support Passcode
- 09:36, 27 November 2020 diff hist 0 m Support Passcode
- 10:20, 25 November 2020 diff hist +100 Support Passcode
- 11:16, 24 November 2020 diff hist -35 Support Passcode
- 11:13, 24 November 2020 diff hist +38 Support Passcode
- 13:35, 23 November 2020 diff hist +13 Support Passcode →Support Passcode
- 13:35, 23 November 2020 diff hist +1,285 N Support Passcode Created page with "= Support Passcode = == Overview == Support Passcodes have been designed to allow Customers to grant temporary access to their Instance should this be needed for Support to..."
- 11:52, 2 November 2020 diff hist +1 Azure User Import
- 09:55, 7 July 2020 diff hist +129 Service Manager Business Process Workflow
- 11:23, 23 May 2020 diff hist +326 Business Process Designer →Node & Canvas Options
- 16:17, 11 March 2020 diff hist +151 Mapping Fields from Customised Forms
- 15:08, 24 January 2020 diff hist -23 Progressive Capture Workflow
- 14:08, 24 January 2020 diff hist +493 Progressive Capture Workflow