News Feed
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Introduction
The News Feed is a collation of all the posts and comments made in activity streams that you are following. These activity streams can include Workspaces, Users' Buzz, the timelines on incidents, problems, and changes in Service Manager, and more.
The News Feed provides real time visibility of new posts and comments, making sure you have instant visibility of the updates made to the things that are most important to you.
The News Feed is accessed by selecting the Home icon in the left hand Application Menu or by selecting the News Feed menu item displayed under the Home icon.
Features
- Post something to my Buzz
- Adding a post at the top of the News Feed will add a post to your personal Buzz located on your Profile. There are two options when posting. You can either add a standard post or you can Ask a question.
- Order your News Feed
- There are two options for ordering your News Feed
- Most recently posted - Displays the posts in chronological order from when the post was added
- Most recently updated - Displays the posts in chronological order based on the most recent comments to the post
- Add a Comment
- Within each Post added to your News Feed, you are able to add a comment to contribute to the post. Clicking on the Comment link will expand a section to allow you to enter your response.
- Like a Post or a Comment
- Each Post and Comment has an option to Like.
- Clicking on Like will add your name as someone that likes that post or comment
- You then have an option to Unlike if you which to remove yourself
- Hovering your mouse over the Likes will show you a list of the people that have liked that post or comment