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Combined display of all available logs of Hornbill. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
(newest | oldest) View (newer 50 | older 50) (20 | 50 | 100 | 250 | 500)- 19:44, 15 October 2021 Jamesa talk contribs deleted page Service Manager System Reports (content was: "<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> __NOTOC__ {| style="width:100%" |Home > Administration > Reports |style="text-align:right;"|Index |} </div> {|style="width: 100%" |- valign="top" |style="width:73%"| == Introduction == Reports are used to collect specific data for your reporting needs. The reports in Hornbill are point in time, meaning that the da...")
- 11:11, 14 October 2021 Samuels talk contribs created page XMLMC API File Upload Sample (Created page with "Uploading files is also possible. There is a WebDAV endpoint which is the same instance URL as you would use for the XMLMC, but with '''dav''' replacing the '''xmlmc''' part o...")
- 17:22, 13 October 2021 Jamesa talk contribs deleted page Review changes in the Change Calendar (content was: "In ''Service Manager'' if you have at least the ''Change Calendar Viewer'' role, you can review scheduled changes in the change calendar by:- :# On the App Menu select Service Desk 16px| Service Desk and then 'Change calendar' :# This displays the current month. Today’s date is highlighted along with any changes scheduled by day :# Each change can be reviewed by selecting it :# You can change the view to by week or day and sc...")
- 17:21, 13 October 2021 Jamesa talk contribs deleted page Change Request (content was: "In Service Manager when you have a new instance, if you have a ''Change manager'' role, you can create new change requests by:- :# On the Menu select Service Desk 16px| Service Desk and then request list :# Select the ‘Raise New’ button and then ''Change'' :# This launches progressive capture to guide you through collecting the information needed for a new ''change''. Then select the finish button. :...")
- 17:05, 13 October 2021 Jamesa talk contribs deleted page What are Changes? (content was: " '''Change''' The standard definition of a change is ‘The addition, modification or removal of anything that could have an effect on IT Services’. In ''Service Manager'', progressive capture is used to gather relevant information to create a change request. Subsequently a Change management process workflow is followed to authorise and complete the various steps. == Example == 500px|change")
- 17:01, 13 October 2021 Jamesa talk contribs deleted page Resolving Changes (content was: "__NOTOC__Home > Service Manager > Resolving Changes ==Introduction== Once the Change has been applied and all Change activity complete, the Change can either automatically have it's '''Status''' changed to '''Closed''' using a business process rule, or it can be manually '''Closed''' by the Change Management team. Category: Service Manager", and the only contributor was "Stevenb" (talk))
- 20:25, 12 October 2021 Jamesa talk contribs created page File:Emailfolders.png
- 20:25, 12 October 2021 Jamesa talk contribs uploaded File:Emailfolders.png
- 20:40, 11 October 2021 Jamesa talk contribs uploaded a new version of File:Supplier Manager Supplier Action Bar.png
- 20:23, 11 October 2021 Jamesa talk contribs created page File:SupplierActions.png
- 20:23, 11 October 2021 Jamesa talk contribs uploaded File:SupplierActions.png
- 00:27, 6 October 2021 Rickyf talk contribs created page Template:Plainlink (Created page with "[{{{url}}}]")
- 01:43, 30 September 2021 Jamesa talk contribs created page File:Searchbpmsbutton.png
- 01:43, 30 September 2021 Jamesa talk contribs uploaded File:Searchbpmsbutton.png
- 01:34, 30 September 2021 Jamesa talk contribs created page File:DelBPMlistbutton.png
- 01:34, 30 September 2021 Jamesa talk contribs uploaded File:DelBPMlistbutton.png
- 01:29, 30 September 2021 Jamesa talk contribs created page File:Editbpmlistbutton.png
- 01:29, 30 September 2021 Jamesa talk contribs uploaded File:Editbpmlistbutton.png
- 01:25, 30 September 2021 Jamesa talk contribs created page File:Copybpmlistbutton.png
- 01:25, 30 September 2021 Jamesa talk contribs uploaded File:Copybpmlistbutton.png
- 01:21, 30 September 2021 Jamesa talk contribs created page File:Ppandabutton.png
- 01:21, 30 September 2021 Jamesa talk contribs uploaded File:Ppandabutton.png
- 01:12, 30 September 2021 Jamesa talk contribs created page Manage Executed Processes (Created page with "{{bluebanner||}}")
- 01:07, 30 September 2021 Jamesa talk contribs created page File:ManageExecutedProcessesButton.png
- 01:07, 30 September 2021 Jamesa talk contribs uploaded File:ManageExecutedProcessesButton.png
- 22:49, 29 September 2021 Jamesa talk contribs created page File:DeleteBPM.png
- 22:49, 29 September 2021 Jamesa talk contribs uploaded File:DeleteBPM.png
- 19:57, 29 September 2021 Jamesa talk contribs moved page Workflow - Navigation to Business Processes
- 00:47, 21 September 2021 Jamesa talk contribs created page File:Create Printer Asset.png
- 00:47, 21 September 2021 Jamesa talk contribs uploaded File:Create Printer Asset.png
- 00:45, 21 September 2021 Jamesa talk contribs created page File:Create Network Device Asset.png
- 00:45, 21 September 2021 Jamesa talk contribs uploaded File:Create Network Device Asset.png
- 00:43, 21 September 2021 Jamesa talk contribs created page File:Create Mobile Device Asset.png
- 00:43, 21 September 2021 Jamesa talk contribs uploaded File:Create Mobile Device Asset.png
- 00:41, 21 September 2021 Jamesa talk contribs created page File:Create Computer Peripheral Asset.png
- 00:41, 21 September 2021 Jamesa talk contribs uploaded File:Create Computer Peripheral Asset.png
- 00:39, 21 September 2021 Jamesa talk contribs created page File:Create Computer System Asset.png
- 00:39, 21 September 2021 Jamesa talk contribs uploaded File:Create Computer System Asset.png
- 00:36, 21 September 2021 Jamesa talk contribs created page File:Create Generic Asset.png
- 00:36, 21 September 2021 Jamesa talk contribs uploaded File:Create Generic Asset.png
- 22:08, 8 September 2021 Rickyf talk contribs created page File:PackageFileEditorToolbar.png
- 22:08, 8 September 2021 Rickyf talk contribs uploaded File:PackageFileEditorToolbar.png
- 15:56, 8 September 2021 Trevorh talk contribs created page File:Sso update.png
- 15:56, 8 September 2021 Trevorh talk contribs uploaded File:Sso update.png
- 15:11, 8 September 2021 Trevorh talk contribs moved page Updating saml metadata configuration to Updating SSO SAML Metadata Configuration Action Required without leaving a redirect
- 15:10, 8 September 2021 Trevorh talk contribs created page Updating saml metadata configuration (Created page with "== Updating SSO SAML Metadata Configuration Action Required == We are asking all customers who have configured their SAML metadata prior to March 2021 to update their SAML co...")
- 09:06, 8 September 2021 Rickyf talk contribs created page File:Microsoft Exchange (2019-present).svg.png
- 09:06, 8 September 2021 Rickyf talk contribs uploaded File:Microsoft Exchange (2019-present).svg.png
- 09:00, 8 September 2021 Rickyf talk contribs created page Exchange Server Mailbox Management (OnPremise) (Created page with "{{bluebanner|Home > Administration > IT Operations Management > ITOM Package Library > Exchange Server...")
- 21:07, 6 September 2021 SteveGoldthorpe talk contribs created page Datto Autotask PSA (Created page with " <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> __NOTOC__Home > Integration > Business Process Aut...")