User contributions for Gerry

1 May 2024

• 15:2615:26, 1 May 2024 diff hist +1‎ Premier Success Plan ‎No edit summary
• 15:2615:26, 1 May 2024 diff hist −17,097‎ Premier Success Plan ‎ Replaced content with "__NOTOC__Home > Premier Success Plan This document has been moved to here: https://docs.hornbill.com/hornbill-customer-services/success-plans/premier-success" Tag: Replaced
• 15:2515:25, 1 May 2024 diff hist −9,650‎ Essential Success Plan ‎ Replaced content with "__NOTOC__Home > Essential Success Plan This document has been moved here: https://docs.hornbill.com/hornbill-customer-services/success-plans/essentials-success" Tag: Replaced

16 April 2024

• 12:4212:42, 16 April 2024 diff hist −3,682‎ Updating SSO SAML Metadata Configuration Action Required ‎ Replaced content with "This documentation has been moved to: - SSO Fundamentals * https://docs.hornbill.com/esp-fundamentals/security/single-sign-on SSO Configuration * https://docs.hornbill.c..." Tag: Replaced
• 12:4112:41, 16 April 2024 diff hist −4,331‎ Updating SSO SAML Metadata Configuration ‎ Replaced content with "This documentation has been moved to: - SSO Fundamentals * https://docs.hornbill.com/esp-fundamentals/security/single-sign-on SSO Configuration * https://docs.hornbill.c..." Tag: Replaced
• 12:4012:40, 16 April 2024 diff hist −22,904‎ Single Sign On with SAML 2.0 ‎ Replaced content with "This documentation has been moved to: - SSO Fundamentals * https://docs.hornbill.com/esp-fundamentals/security/single-sign-on SSO Configuration * https://docs.hornbill.c..." Tag: Replaced

8 April 2024

• 12:4612:46, 8 April 2024 diff hist −12‎ Service Availability Check ‎No edit summary
• 12:4612:46, 8 April 2024 diff hist 0‎ Service Availability Check ‎No edit summary
• 12:4612:46, 8 April 2024 diff hist −2‎ Service Availability Check ‎No edit summary
• 12:4512:45, 8 April 2024 diff hist +14‎ Service Availability Check ‎No edit summary
• 12:4112:41, 8 April 2024 diff hist −4,701‎ Service Availability Check ‎ Replaced content with "This page has been moved to here: https://docs.hornbill.com/esp-fundamentals/in-the-cloud/support" Tag: Replaced

10 October 2023

• 10:3910:39, 10 October 2023 diff hist +68‎ Inbound Routing Rules ‎ →‎Special Functions
• 10:3710:37, 10 October 2023 diff hist +260‎ Inbound Routing Rules ‎ →‎Rule Expression

24 September 2023

• 14:3114:31, 24 September 2023 diff hist −3,002‎ FAQ:Subscriptions and Pricing ‎ Replaced content with "Content moved to here [https://docs.hornbill.com/esp-fundamentals/in-the-cloud/subscription-model Hornbill Subscription Model]" Tag: Replaced

6 July 2023

• 09:2309:23, 6 July 2023 diff hist −376‎ FAQ:Subscriptions and Pricing ‎ →‎What happens if Hornbill increases its subscription pricing?

23 May 2023

• 11:2611:26, 23 May 2023 diff hist +613‎ Service Manager Business Process Workflow ‎No edit summary

5 April 2023

• 12:2812:28, 5 April 2023 diff hist +25‎ Single Sign On with SAML 2.0 ‎ →‎What is SAML?
• 12:2612:26, 5 April 2023 diff hist +88‎ Single Sign On with SAML 2.0 ‎ →‎What is SAML?

2 March 2023

• 15:0815:08, 2 March 2023 diff hist +226‎ Service Manager Roles ‎ →‎Service Desk Admin

19 February 2023

• 07:3307:33, 19 February 2023 diff hist +1‎ Single Sign On with SAML 2.0 ‎ →‎Hornbill Contact Record (Guest) Properties
• 07:3307:33, 19 February 2023 diff hist +1‎ Single Sign On with SAML 2.0 ‎ →‎Hornbill User Account Properties

5 December 2022

• 22:3722:37, 5 December 2022 diff hist +6‎ User Account ‎No edit summary
• 22:3722:37, 5 December 2022 diff hist +372‎ User Account ‎No edit summary

16 August 2022

• 20:3820:38, 16 August 2022 diff hist +138‎ Two Factor Authentication ‎No edit summary
• 17:3317:33, 16 August 2022 diff hist −137‎ System Security ‎ →‎Other Information
• 17:3317:33, 16 August 2022 diff hist +137‎ System Security ‎ →‎Security
• 17:3217:32, 16 August 2022 diff hist +55‎ System Security ‎ →‎Security
• 17:3017:30, 16 August 2022 diff hist +53‎ System Security ‎ →‎Security
• 17:2617:26, 16 August 2022 diff hist +90‎ Two Factor Authentication ‎No edit summary
• 17:2417:24, 16 August 2022 diff hist 0‎ N File:2fa.png ‎No edit summary current
• 17:2317:23, 16 August 2022 diff hist +1,803‎ N Two Factor Authentication ‎ Describes how to enabled and configure two-factor authentication for users and guests.

26 May 2022

• 16:5416:54, 26 May 2022 diff hist +64‎ IT Operations Management ‎No edit summary
• 16:5216:52, 26 May 2022 diff hist +307‎ IT Operations Management ‎No edit summary
• 16:4916:49, 26 May 2022 diff hist +13‎ IT Operations Management ‎No edit summary

12 May 2022

• 10:5010:50, 12 May 2022 diff hist +1,072‎ Instance Storage Quota ‎No edit summary

20 October 2021

• 13:4713:47, 20 October 2021 diff hist +32‎ Frequently Asked Questions ‎No edit summary current
• 13:4513:45, 20 October 2021 diff hist +2,250‎ N FAQ:Hornbill Data Polling ‎ Created page with "== Polling Data for System Integration == With some types of integrations, customers will have asked if they can poll our application data source in order to detect change con..."

30 September 2021

• 23:3323:33, 30 September 2021 diff hist +24‎ API keys ‎ →‎Creating and Managing API Keys
• 23:3223:32, 30 September 2021 diff hist +10‎ API keys ‎ →‎Creating and Managing API Keys
• 23:3223:32, 30 September 2021 diff hist +728‎ API keys ‎ →‎Creating and Managing API Keys

9 September 2021

• 09:5809:58, 9 September 2021 diff hist +125‎ Single Sign On with SAML 2.0 ‎ →‎Expired Certificate Auto Deletion
• 09:5609:56, 9 September 2021 diff hist +230‎ Single Sign On with SAML 2.0 ‎ →‎SSO Auto Certificate Renewal and SSO Certificate Expiry Reminders

23 August 2021

• 01:2801:28, 23 August 2021 diff hist +7‎ Site Integration Services ‎ →‎Creating an SIS Connector on the Hornbill Instance
• 01:2801:28, 23 August 2021 diff hist +10‎ Site Integration Services ‎ →‎Downloading and Installing the SIS
• 01:2701:27, 23 August 2021 diff hist +204‎ Site Integration Services ‎ →‎Removing an SIS

30 June 2021

• 10:0810:08, 30 June 2021 diff hist +1,236‎ Getting Started ‎ →‎System Requirements

4 June 2021

• 10:4210:42, 4 June 2021 diff hist −6‎ Single Sign On with SAML 2.0 ‎ →‎SSO Auto Certificate Renewal
• 10:4110:41, 4 June 2021 diff hist −6‎ Single Sign On with SAML 2.0 ‎ →‎SSO Certificate Expiry Reminders
• 10:4010:40, 4 June 2021 diff hist 0‎ N File:Sso cert 2.png ‎No edit summary current
• 10:4010:40, 4 June 2021 diff hist 0‎ N File:Sso cert 1.png ‎No edit summary current