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Combined display of all available logs of Hornbill. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
(newest | oldest) View (newer 50 | older 50) (20 | 50 | 100 | 250 | 500)- 12:51, 3 February 2015 Jamesa talk contribs moved page What is progressive capture? to Progressive Capture without leaving a redirect
- 12:33, 3 February 2015 Jamesa talk contribs deleted page Create requests from a phone call (content was: "On Service Manager select option request list and then the ‘Raise new’ button. Select request and use What..." (and the only contributor was "NeilF"))
- 12:32, 3 February 2015 Jamesa talk contribs deleted page Getting Started with Service Manager (content was: "If you have ''Service Manager'', here are a few things to try out. 1. Firstly '''create some requests''' by:- :* By a support analyst ..." (and the only contributor was "NeilF"))
- 14:48, 29 January 2015 Jamesa talk contribs moved page Creating Co-workers to Users without leaving a redirect
- 14:13, 29 January 2015 Jamesa talk contribs moved page How do I add, modify or remove roles? to Roles without leaving a redirect
- 14:12, 29 January 2015 Jamesa talk contribs deleted page What are Roles? (content was: "Roles are a set of rights that are given to Co-workers to enable them to work with Hornbill. A set of default roles is provided for a new instance. Everybody should be assigned a '''user role''' when their admin...")
- 16:44, 22 January 2015 Jamesa talk contribs moved page What is a Post? to Posts without leaving a redirect
- 16:39, 22 January 2015 Jamesa talk contribs deleted page Following People (content was: "You can keep track of posts from your colleagues or Co-workers on their ‘My Buzz’ by following them. Just find them by searching for them in Co-workers and selecting the ''follow'' option. When they What_i...")
- 16:31, 22 January 2015 Jamesa talk contribs uploaded a new version of File:ServiceManagerIcon.png
- 16:26, 22 January 2015 Jamesa talk contribs uploaded File:ServiceManagerIcon.png
- 16:16, 22 January 2015 Jamesa talk contribs moved page What are Organisations? to Organizations without leaving a redirect
- 16:16, 22 January 2015 Jamesa talk contribs deleted page How to Add, Delete or Amend an Organisation (content was: "Organisations can be maintained in 2 places within Hornbill:- :# In Collaboration under Organisations :# In ''Customer Manager'' app (if you have it installed) :To add a new Org...")
- 16:12, 22 January 2015 Jamesa talk contribs deleted page Post some updates on an Organisation (content was: "When using ''Customer Manager'' you can post updates about an organisation. Other users of Customer Manager can comment or like the posts. For ...")
- 15:47, 22 January 2015 Jamesa talk contribs deleted page What are Contacts? (content was: "#REDIRECT Contacts" (and the only contributor was "Jamesa"))
- 15:25, 22 January 2015 Jamesa talk contribs deleted page What Customer Manager Roles exist? (content was: "People using Customer Manager will have specific roles (with associated rights). For a new instance the following ..." (and the only contributor was "NeilF"))
- 15:23, 22 January 2015 Jamesa talk contribs deleted page Create requests to log Service requests (content was: "In ''Service Manager'' , Requests are used to create Service requests. A Service request can be created in one of the following ways:- :# Create_req...")
- 15:23, 22 January 2015 Jamesa talk contribs deleted page Create requests to log Incidents (content was: "In ''Service Manager'' , Requests are used to create Incidents. A request can be created in one of the following..." (and the only contributor was "NeilF"))
- 15:09, 22 January 2015 Jamesa talk contribs deleted page Getting going with Service Manager (content was: "After doing the initial set up in Getting started here are our some more areas to discover:- :# '''Create a Change or Problem''' reques...")
- 15:06, 22 January 2015 Jamesa talk contribs deleted page What are Users? (content was: " A user is anyone who can interact with Hornbill. There are 2 types of users:- * Co-Worker who has the ability to collaborate with Apps made available to them * Contact who has limited ability to request servic...")
- 14:56, 22 January 2015 Jamesa talk contribs deleted page How do I find Organisations and Contacts? (content was: "You can find Organisations in a number of ways including:- ''By Searching'' – In the search box at the top of each screen select Organisations from the pick list and then type in the organisation name. You can use an ‘*’ after the...")
- 14:55, 22 January 2015 Jamesa talk contribs deleted page Should I create Co-workers or Contacts? (content was: "Co-workers and Contacts are two different types of users of Hornbill. Co-workers work within Hornbill and can actively collaborate while Contacts are external to Hornbill and can access s...")
- 14:49, 22 January 2015 Jamesa talk contribs deleted page How do I Set up Contacts? (content was: "Contacts can be added using the Contacts option in Collaboration. Then:- :# Check the contact you want does not al..." (and the only contributor was "NeilF"))
- 14:23, 22 January 2015 Jamesa talk contribs moved page What are Contacts? to Contacts
- 13:59, 22 January 2015 Jamesa talk contribs moved page Create requests from an email to Email Request without leaving a redirect
- 13:21, 22 January 2015 Jamesa talk contribs moved page How can I set up an email template to automate responses? to Email Templates without leaving a redirect
- 13:01, 22 January 2015 Jamesa talk contribs deleted page How can I setup the translations of the labels in Hornbill? (content was: "{{#ev:youtube|VMajgOGRTME|400|right}} By default all labels are stored in English. If you are an administrator, for each application you can set up translations for all existing labels in the Hornbill Administration by...")
- 12:51, 22 January 2015 Jamesa talk contribs moved page Language translation within Hornbill to Language without leaving a redirect
- 13:44, 21 January 2015 Jamesa talk contribs deleted page File:47c. Change 2 activity.png
- 13:23, 21 January 2015 Jamesa talk contribs moved page Getting Going to The Basics without leaving a redirect
- 16:50, 19 January 2015 Jamesa talk contribs deleted page How can I configure my company email server to work with Service Manager? (content was: "Please see Setting up email for how to do this" (and the only contributor was "NeilF"))
- 13:40, 19 January 2015 Jamesa talk contribs deleted page What is Hornbill? (content was: "Hornbill is a powerful solution that enables teams to collaborate, share ideas, solve problems, anytime, anywhere. The capabilities of the collaboration heart of the solution can be augmented with the addition of applications like ones f...")
- 17:57, 13 January 2015 Jamesa talk contribs deleted page How do I launch Hornbill Administration? (content was: "You can access Hornbill Administration at <nowiki>https://admin.hornbill.com/<instance-name></nowiki>' You will be asked for your credentials - enter: * Your account name * Your password")
- 16:06, 13 January 2015 Jamesa talk contribs deleted page What is Hornbill Administration? (content was: "''Hornbill Administration'' is an application to be used to administer an instance of Hornbill by a user who has Admin role and rights. If you have that role assigned then ...")
- 15:31, 13 January 2015 Jamesa talk contribs moved page Installing Apps to App Store without leaving a redirect
- 15:29, 13 January 2015 Jamesa talk contribs deleted page What is the App Store? (content was: "All Apps (except the collaboration core which comes with Hornbill) have to be installed from the App Store by an administrator. Each App is a licensed product. The App Store can be acces...")
- 15:13, 13 January 2015 Jamesa talk contribs deleted page Getting Started with Customer Manager for Admins (content was: "File:Co-worker.png File:Design - Setting-7.png If you have ''Customer Manager'', then you can do a couple of things to prepare it for use by your colleagues:- :# Form Designer |Amend the...")
- 15:13, 13 January 2015 Jamesa talk contribs deleted page Getting Started - Administrator (content was: "You need to do a few things before you get others in your organisation to join you on Hornbill and start collaborating Please carry out the following steps:- :# '''Discover Hornbill Administration''' - Most of t...")
- 15:10, 13 January 2015 Jamesa talk contribs deleted page Getting going (for Administrators) (content was: "File:Design_-_Setting-7.png After doing the initial set up in Getting started, here are our some more areas to discover:- :# Do you need to translate or change any of the labels in What_is_H...")
- 14:59, 13 January 2015 Jamesa talk contribs deleted page In Customer Manager, How can I use the form designer to change forms? (content was: "In Hornbill it’s possible for you to modify data entry forms using a forms designer. For a new instance, if you have the ‘Form Designer’ role, you will have the File:design.png option available. If you se...")
- 14:57, 13 January 2015 Jamesa talk contribs deleted page In Service Manager, How can I use the form designer to change forms? (content was: "In Hornbill it’s possible for you to modify data entry forms using a forms designer. For a new instance, if you have the ‘Form Designer’ role, you will have the File:design.png option available. If you se...")
- 14:52, 13 January 2015 Jamesa talk contribs moved page Can data entry forms be changed? to Form Designer without leaving a redirect
- 14:18, 13 January 2015 Jamesa talk contribs deleted page How can I use the form designer to change forms? (content was: "In Hornbill it’s possible for you to modify data entry forms using a forms designer. For a new instance, if you have the ‘Form Designer’ role, you will have the File:des...")
- 15:22, 12 January 2015 Jamesa talk contribs deleted page What is an App? (content was: " An App is an Application with specific business function that runs on the Hornbill platform. Each App is licensed individually and can be installed by an administrator from the [[What_is_the_App_Store? |App Store]...")
- 15:14, 12 January 2015 Jamesa talk contribs deleted page In Customer Manager, What are members? (content was: "In Customer Manager you can associate Co-workers to an Organisation who have a r..." (and the only contributor was "NeilF"))
- 15:11, 12 January 2015 Jamesa talk contribs deleted page Getting Started with Customer Manager (content was: "Organisations are groups of contacts who are usually your customers. What_is_Customer_Manager? |''Customer Mana..." (and the only contributor was "NeilF"))
- 14:52, 12 January 2015 Jamesa talk contribs uploaded File:Hornbill icon.png
- 14:51, 12 January 2015 Jamesa talk contribs uploaded File:Admin icon.png
- 14:48, 12 January 2015 Jamesa talk contribs uploaded File:Appstore icon.png
- 14:26, 12 January 2015 Jamesa talk contribs deleted page Why should I join a workspace? (content was: "If you are not a workspace member, you can at best only look at its contents - you cannot contribute to it. Joining workspaces is key to collaboration. It brings you the following benefits:- * You can contribute - What_is_a_Post? |po...")
- 14:26, 12 January 2015 Jamesa talk contribs deleted page Hornbill Guided Tour (content was: "{{#ev:youtube|A973Hbgn3dU}} This video covers the following features: * 00:00 Introduction * 00:28 Users * 01:16 Activity streams * 05:00 Notifications * 05:50 News ..." (and the only contributor was "Nickv"))