Software Asset Management
Revision as of 10:19, 3 April 2023 by Stevenb (talk | contribs) (→Add Corresponding Software License Porduct)
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IntroductionImport and view installed Software by device and vendor. Ratify installed software against held against license records |
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Roles
In order to view the Software Asset Management functionality in Service Manager, users will require the following role:
- Software Asset Management User
Import Installed Software
Import the installed software from devices from 3rd party discovery solutions using the Asset_Data_Import_Tool or directly from the Hornbill ITOM App using the Scheduled Asset Import job, for managed devices once discovered through the Hornbill ITOM app (ITOM App is a subscribable App, separate to the Service Manager App).
View Installed Software
Software installed on assets in your estate - Once installed software is imported against your hardware assets, the list will show all software with the following:
- Vendor
- Product
- Version
- Installs - The count of the number of devices the software is installed on
- Software Assets - The count of any corresponding Software Asset Records
- Actions - Hover over the column to manually create a corresponding Software Asset Record in the CMDB (to record license count, type, date information)