Software Asset Management

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Home > Service Manager > Asset Management > Assets > Software Asset Management Index

Introduction

Import and view installed Software by device and vendor. Ratify installed software against held against license records

Related Articles

Roles

SAM Menu Option.png

In order to view the Software Asset Management functionality in Service Manager, users will require the following role:

  • Software Asset Management User





Import Installed Software

Import the installed software from devices from 3rd party discovery solutions using the Asset_Data_Import_Tool or directly from the Hornbill ITOM App using the Scheduled Asset Import job, for managed devices once discovered through the Hornbill ITOM app (ITOM App is a subscribable App, separate to the Service Manager App).