Difference between revisions of "Software Asset Management"

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== View Installed Software ==
 
== View Installed Software ==
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Software installed on assets in your estate - Once installed software is imported against your hardware assets, the list will show all software with the following:
 
Software installed on assets in your estate - Once installed software is imported against your hardware assets, the list will show all software with the following:
  

Revision as of 10:21, 3 April 2023

Home > Service Manager > Asset Management > Assets > Software Asset Management Index

Introduction

Import and view installed Software by device and vendor. Ratify installed software against held against license records

Related Articles

Roles

SAM Menu Option.png

In order to view the Software Asset Management functionality in Service Manager, users will require the following role:

  • Software Asset Management User





Import Installed Software

Import the installed software from devices from 3rd party discovery solutions using the Asset_Data_Import_Tool or directly from the Hornbill ITOM App using the Scheduled Asset Import job, for managed devices once discovered through the Hornbill ITOM app (ITOM App is a subscribable App, separate to the Service Manager App).

View Installed Software

SAM List View.png

Software installed on assets in your estate - Once installed software is imported against your hardware assets, the list will show all software with the following:

  • Vendor
  • Product
  • Version
  • Installs - The count of the number of devices the software is installed on
  • Software Assets - The count of any corresponding Software Asset Records
  • Actions - Hover over the column to manually create a corresponding Software Asset Record in the CMDB (to record license count, type, date information)


Add Corresponding Software License Product

View Installed Software per Device