Software Asset Management

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Index

Introduction Import and view installed Software by device and vendor. Ratify installed software against held against license records

Related Articles Asset_Data_Import_Tool Manage Assets Asset Types Enable Timeline & Activities Asset History Shared Assets Custom Buttons iBridge

Roles

In order to view the Software Asset Management functionality in Service Manager, users will require the following role:

• Software Asset Management User

Import Installed Software

Import the installed software from devices from 3rd party discovery solutions using the Asset_Data_Import_Tool or directly from the Hornbill ITOM App using the Scheduled Asset Import job, for managed devices once discovered through the Hornbill ITOM app (ITOM App is a subscribable App, separate to the Service Manager App).