Difference between revisions of "Runbooks"
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{{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > Runbooks|[[:Category:ITOM|Index]]}} | {{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > Runbooks|[[:Category:ITOM|Index]]}} | ||
{{IntroAndLinks | {{IntroAndLinks | ||
− | | | + | |A Runbook provides an orchestration mechanism, that enables dissimilar operations to be bound together within a business process to perform a complete end to end solution. Enabling for the standardisation/automisation of best practices that improve efficiency, reliability and reducing user error. An example might be the on-boarding of a new user may require the following to be set-up / configured: |
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+ | :* AD User Account creation | ||
+ | :* Mailbox Creation | ||
+ | :* Forum / Wiki Access | ||
+ | :* Software Installation | ||
+ | :* Database Access rights | ||
+ | Whether some or all of the above operations are actioned would can be conditional on information passed to the runbook or logic controlled by the Runbook's business process. | ||
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* [[ITOM Package Library]] | * [[ITOM Package Library]] | ||
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[[Category:ITOM]] | [[Category:ITOM]] |
Revision as of 03:00, 20 March 2020
Home > Administration > ITOM > Runbooks | Index |
IntroductionA Runbook provides an orchestration mechanism, that enables dissimilar operations to be bound together within a business process to perform a complete end to end solution. Enabling for the standardisation/automisation of best practices that improve efficiency, reliability and reducing user error. An example might be the on-boarding of a new user may require the following to be set-up / configured:
Whether some or all of the above operations are actioned would can be conditional on information passed to the runbook or logic controlled by the Runbook's business process. |
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