Difference between revisions of "Runbooks"
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* [[Business Process Designer]] | * [[Business Process Designer]] | ||
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+ | ==Runbooks List== | ||
+ | {{Bullet1|Runbook|}} | ||
+ | {{Bullet1|Category|}} | ||
+ | {{Bullet1|Created By|}} | ||
+ | {{Bullet1|Created On|}} | ||
+ | {{Bullet1|Updated By|}} | ||
+ | {{Bullet1|Published version|}} | ||
+ | {{Bullet1|Active State|}} | ||
+ | {{Bullet1|Action Buttons|}} | ||
+ | {{Bullet2|Publish|}} | ||
+ | {{Bullet2|Copy|}} | ||
+ | {{Bullet2|Rename|}} | ||
+ | {{Bullet2|Delete|}} | ||
+ | {{Bullet2|Invoke|}} | ||
== Process Blocks == | == Process Blocks == | ||
The blocks you have access to are: | The blocks you have access to are: |
Revision as of 13:38, 26 March 2020
Home > Administration > ITOM > Runbooks | Index |
IntroductionA Runbook provides an orchestration mechanism, that enables dissimilar operations to be bound together within a business process to perform a complete end to end solution. Enabling for the standardisation/automisation of best practices that improve efficiency, reliability and reducing user error. An example might be the on-boarding of a new user may require the following to be set-up / configured:
Whether some or all of the above operations are actioned would can be conditional on information passed to the runbook or logic controlled by the Runbook's business process. |
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Runbooks List
- Runbook
- Category
- Created By
- Created On
- Updated By
- Published version
- Active State
- Action Buttons
- Publish
- Copy
- Rename
- Delete
- Invoke
Process Blocks
The blocks you have access to are:
- Hornbill Automation
- Cloud Automation
- IT Automation
- Decision
- End Process
- Abort
- Start Parallel Processing
- Finish Parallel Processing
Invoke Hornbill Actions
Interact with third parties
Interact with other ITOM packages/runbooks
go down a second path
you are able to set Output Parameters in this block type
stop processing
Core Concepts
One major difference with a Business Process within Service Manager is that you can define Output Parameters (under "Manage process settings"). These Output Parameters can be used within a Business Process - much like a Cloud Automation results.
Runbook Settings
- Input Parameters
- Parameters which can be used throughout the process
- Output Parameters
- Parameters which will be passed on to the calling process
- Category
- Allowing for categorisation & searching
- Description
- Allowing for searching
- Display Options
- Normal/Projector - providing a more high contrast viewing alternative
- Access Granted To
- Access can be granted based on Role, User or Group Role is currently not working
It is possible to set Input and Output Parameters which are either Required (MUST be passed or returned to/by the Runbook) as well as Optional parameters.
- IF the "Access Granted To" is set, then the ability to run this particular Runbook will be limited to only specific users and/or those users who are members of the configured groups Groups