Difference between revisions of "Resolve and Close Request Action Item"
Jump to navigation
Jump to search
| Line 1: | Line 1: | ||
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
| − | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > Resolve and Close Request Action Item | + | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Service Manager Request Types]] > Resolve and Close Request Action Item |
</div> | </div> | ||
{|style="width: 100%" | {|style="width: 100%" | ||
Revision as of 22:26, 6 March 2017
Home > Service Manager > Service Manager Request Types > Resolve and Close Request Action Item
IntroductionThe Resolve and Close Action Item is used to set the request status to either Resolved or Closed. |
Related Articles |
Options
- Resolve
- Close
- Closure Category
- Resolution Text
- Editing
Settings
- Prevent resolution when there are outstanding Activities
- Enforce the selection of a closure category
- Resolve Linked Requests