Difference between revisions of "My Profile"

Latest revision as of 20:13, 25 November 2022

Introduction

Your profile is your identity in Hornbill. Information that you provide can help others know more about you. Your settings can determine how you interact with other users. You can update your profile at any time by selecting the ‘My Profile’ option on the Collaboration icon. Your profile can also be accessed from the user menu on your profile image in the top right.

Buzz

Your Buzz, located on your profile, acts as a personal workspace where you can post thoughts and ideas. Your Buzz is visible to all users and any followers will receive updates for any Post or Comment made to your Buzz on their News Feed.

About

The About section contains all the detailed information about you.

Achievements

See what award your co-workers have given you

Connections

See who is following you, who you follow and which workspaces you are a member of

Plug-ins

Service Manager

With Service Manager installed you can review which assets are assigned to you
When viewing your own or a co-workers profile you can view the requests you / they are a customer of, and the services you / they are subscribed too.
When assigning requests, your current availability and message will be visible
Your current availability can be used in business process routing rules like Most Available and Round Robin Automated Assignment

Related articles

@@ Line 1: / Line 1: @@
-Your profile is your identity in Hornbill.  Information that you provide can help others know more about you. Your settings can determine how you interact with other users.
+{{breadcrumb|[[Main Page|Home]] > [[Collaboration]] > My Profile|Collaboration}}
+{{Section|
-* Buzz
+==Introduction==
-* About Me
+Your profile is your identity in Hornbill.  Information that you provide can help others know more about you. Your settings can determine how you interact with other users. You can update your profile at any time by selecting the ‘My Profile’ option on the Collaboration icon.  Your profile can also be accessed from the user menu on your profile image in the top right.
-* Achievements
-* Connections
-* Settings
+==[[Buzz]]==
-You can update your profile at any time by selecting the ‘My Profile’ option on the Collaboration icon.  Your profile can also be accessed from the user menu on your profile image in the top right.
+Your Buzz, located on your profile, acts as a personal workspace where you can post thoughts and ideas. Your Buzz is visible to all users and any followers will receive updates for any Post or Comment made to your Buzz on their News Feed.
-Every [[What_are_Co-Workers? |Co-Worker]] has a profile. A profile contains information about you and your individual preferences for using  [[What_is_Hornbill? |Hornbill]]. Such information includes:-
+==[[My_Profile_About|About]]==
-*   Name
+The About section contains all the detailed information about you.
-*   Email address
-*   Phone number
+==[[My_Profile_Achievements|Achievements]]==
-*   A picture of that person
-*   What language you would like to translate things to
+See what award your co-workers have given you
+==[[My_Profile_Connections|Connections]]==
+See who is following you, who you follow and which workspaces you are a member of
+==Plug-ins==
+===[[Co-Worker Service Manager|Service Manager]]===
+:* With Service Manager installed you can review which assets are assigned to you
+:* When viewing your own or a co-workers profile you can view the requests you / they are a customer of, and the services you / they are subscribed too.
+:* When assigning requests, your current availability and message will be visible
+:* Your current availability can be used in business process routing rules like '''Most Available''' and '''Round Robin''' Automated Assignment
+|
+{{rightBox|Related articles|
+:* [[Buzz]]
+:* [[My_Profile_About|About]]
+:* [[My_Profile_Achievements|My Achievements]]
+:* [[My_Profile_Connections|Connections]]
+:* [[My Personal Settings]]
+:* [[Co-Worker_Service_Manager|Service Manager]]
+}}
+}}
 [[Category:Collaboration]]