Inventory
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IntroductionThe Inventory Viewer provides an interface to organise discovered devices and categorize them as Managed / Un-Managed Devices, as well as removing them. Once marked as Managed, a device entitlement is consumed for a minimum of 30 days, after which this or any other Un-managed device will be able to re-use it. Inventory details and the execution of IT Automation jobs are only available once a device has been categorised as a Managed Device. The use of Lists is a great way to organise and maintain managed devices within the viewer and provides a mechanism for IT Automation Job deployment to multiple targets. |
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Inventory Tool Bar
- Refresh
- A refresh of the list may be required to display any new devices discovered while you are viewing the list
- Show
- All Managed Inventory
- Show only the devices that categorised as Managed
- All Un-managed Inventory
- Show only those categorized as Un-managed
- Add Selected To a Managed List
- By selecting multiple devices in the list using the checkboxes, you can add these into an available Managed List.
- Create List
- Create a new list for managing or grouping devices
- Free Text Filter
- Free Text filter to search by Name, Manufacturer, Model or Operating System
- Action Buttons
- Each Action applies to one or more selected devices in the Inventory List
- Toggle Managed Status
- Set Selected As Managed / Set Selected as Un-managed
- Add Selected to A Managed List
- This is only available for Managed CIs)
- Delete Device
- This will permanently remove the device from the list
Inventory List
Provides a list of discovered (Managed or Un-Managed) Inventory items, and provides access to a devices properties and Job Queue. Managed devices can be organised into user defined lists and dynamic filtering enables simple device searches.
- Action
- Using this drop-down icon, you can select from several actions that you can apply against this individual inventory item
- Name
- Device hostname. Clicking on the hostname will display a detailed Properties list for this inventory item
- Manufacturer
- Shows the devices manufacturer
- Model
- Devices model details
- OS
- The devices installed Operating System
- Ping
- Displays "Green" if the device was able to respond to a ping request
- DNS
- Displays "Green" if the device was able to be identified by a DNS lookup
- Discovered On
- Shows the discovery date for the device
Device Properties
Clicking on the Device Name will display properties discovered for the selected device, the following information is available:
- Summary (Name, Discovered On, Ping, DNS)
- Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
- Operating System
- Network
- Installed OS Options
- Installed Software (filterable)
- Job Queue (for that particular machine; the ability to run an ad-hoc job)
- For Un-managed devices, only the Summary information is available.
Managed Lists
These lists provide a mechanism to allow for IT Automations or Runbook jobs execution across multiple devices. They are manually populated and contain managed devices of which can exist in many lists.
Create a Managed List
- Navigate to (Home > ITOM > Inventory Viewer)
- From the Show filter Select + Create List
- Enter a name for the List
- The new list will now appear in the list of filters
Adding Devices to a List
Multiple
- From the Inventory View select two or more Managed Devices
- Click the Add to Managed List button:
- The List is displayed showing the added entries
Individual
Removing Devices from a List
Multiple
- Select the required List
- Click the checkbox next to each entry to be removed
- Select Remove Selected From ... button
- Click Yes on the Confirmation box; to remove devices from the list
Individual
- From the Show dropdown, select a populated List
- Locate a Managed Device
- Click the dropdown and select +Remove From ...
- Click Yes on the Confirmation box, to remove devices from the list