Difference between revisions of "Inventory"

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==Device Properties==
 
==Device Properties==
 
Clicking on the Device Name will display properties discovered for the selected device, for Managed Devices the following information will be visible:
 
Clicking on the Device Name will display properties discovered for the selected device, for Managed Devices the following information will be visible:
* Summary (Name, Discovered On, Ping, DNS)
+
:* Summary (Name, Discovered On, Ping, DNS)
* Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
+
:* Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
* Operating System
+
:* Operating System
* Network
+
:* Network
* Installed OS Options
+
:* Installed OS Options
* Installed Software (filterable)
+
:* Installed Software (filterable)
* Job Queue (for that particular machine; the ability to run an ad-hoc job)
+
:* Job Queue (for that particular machine; the ability to run an ad-hoc job)
  
 
{{infobox|For Un-managed devices, only the Summary information is available.}}
 
{{infobox|For Un-managed devices, only the Summary information is available.}}
  
 
[[Category:ITOM]]
 
[[Category:ITOM]]

Revision as of 04:45, 20 March 2020

Home > Administration > ITOM > Inventory Index

Introduction

The Inventory Viewer provides an interface to manage discovered devices and categorize them as Managed / Un-Managed Devices, as well as remove them. It is only possible to view Inventory details and execute IT Automation jobs on managed devices. Devices can be grouped together in predefined Managed lists, of which can be used when assigning IT Automation Jobs. Lists can be used as a filter within the viewer.

Related Articles

Inventory Tool Bar

  • Refresh
A refresh of the list may be required to display any new devices that were discovered while you are viewing the list
  • Show
  • All Managed Inventory
Show only the devices that has been selected as Managed
  • All Un-managed Inventory
Show only the devices that has been selected as Un-managed
  • Add Selected To a Managed List
By selecting multiple devices in the list using the check boxes, you can add these into an available Managed List.
  • Create List
Create a new list for managing or grouping devices
  • Filter
Free Text filter to search by Name, Manufacturer, Model or Operating System
  • Action
Actions can be applied to one or more devices that have been selected in the Inventory List
  • Toggle Managed Status
Set Selected As Managed / Set Selected as Un-managed
  • Add Selected to A Managed List
This is only available for Managed CIs)
  • Delete Device
This will permanently remove the device from the list
Display a device's discovered properties

Inventory List

ITOMInventoryList.png

This is the location where the results of the Discovery process are stored.

  • Action
Using this drop down icon, you can select from a number of actions that you can apply against this individual inventory item
  • Name
Device host name. Clicking on the host name will display a detailed Properties list for this inventory item
  • Manufacturer
Shows the devices manufacturer
  • Model
Devices model details
  • OS
The devices installed Operating System
  • Ping
Displays "Green" if the device was able to respond to a ping request
  • DNS
Displays "Green" if the device was able to be identified by a DNS lookup
  • Discovered
Shows the date that the device was discovered

Device Properties

Clicking on the Device Name will display properties discovered for the selected device, for Managed Devices the following information will be visible:

  • Summary (Name, Discovered On, Ping, DNS)
  • Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
  • Operating System
  • Network
  • Installed OS Options
  • Installed Software (filterable)
  • Job Queue (for that particular machine; the ability to run an ad-hoc job)
Information
For Un-managed devices, only the Summary information is available.