Inventory

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{{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > Inventory|[[:Category:ITOM|Index]]}}
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{bluebanner|[[Main_Page|Home]] > [[Administration]] > [[IT Operations Management|ITOM]] > Inventory|[[:Category:ITOM|Index]]}}
 
{{IntroAndLinks
 
{{IntroAndLinks
|The Inventory Viewer provides an interface to manage discovered devices and categorize them as Managed / Un-Managed Devices, as well as remove them. It is only possible to view Inventory details and execute IT Automation jobs on managed devices. Devices can be grouped together in predefined Managed lists, of which can be used when assigning IT Automation Jobs. Lists can be used as a filter within the viewer.
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|The Inventory Viewer provides an interface to organise discovered devices and categorize them as Managed / Un-Managed Devices, as well as removing them.
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Once marked as a Managed, a device entitlement is consumed for a minimum of 30 days, after which this or any other Un-managed device will be able to re-use it.  It is only possible to view Inventory details and execute IT Automation jobs on managed devices.
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The creation of lists, when populated with managed devices, enables simple filtering within the viewer and provide a mechanism to provide multiple targets for  IT Automation Jobs.
 
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* [[IT Operations Management]]
 
* [[IT Operations Management]]
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{{Bullet1|Refresh|A refresh of the list may be required to display any new devices discovered while you are viewing the list}}
 
{{Bullet1|Refresh|A refresh of the list may be required to display any new devices discovered while you are viewing the list}}
 
{{Bullet1|Show|}}
 
{{Bullet1|Show|}}
{{Bullet2|All Managed Inventory|Show only the devices that have been selected as ''Managed''}}
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{{Bullet2|All Managed Inventory|Show only the devices that categorized as ''Managed''}}
{{Bullet2|All Un-managed Inventory|Show only devices selected as ''Un-managed''}}
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{{Bullet2|All Un-managed Inventory|Show only those categorized as ''Un-managed''}}
 
{{Bullet2|Add Selected To a Managed List|By selecting multiple devices in the list using the checkboxes, you can add these into an available Managed List.}}
 
{{Bullet2|Add Selected To a Managed List|By selecting multiple devices in the list using the checkboxes, you can add these into an available Managed List.}}
 
{{Bullet2|Create List|Create a new list for managing or grouping devices}}
 
{{Bullet2|Create List|Create a new list for managing or grouping devices}}
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[[Category:ITOM]]
 
[[Category:ITOM]]
 
==Managed Lists==
 
==Managed Lists==
These lists provide a mechanism to allow for IT Automations or Runbook jobs execution across multiple devices.  They are manually populated and contain managed devices of which can exist in multiple lists.
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These lists provide a mechanism to allow for IT Automations or Runbook jobs execution across multiple devices.  They are manually populated and contain managed devices of which can exist in many lists.
 
=== Create a Managed List ===
 
=== Create a Managed List ===
  
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# Click the checkbox next to each entry to be removed
 
# Click the checkbox next to each entry to be removed
 
# Select '''Remove Selected From ...''' [[File:MenuMinusButtonWhite.png|23x22px]] button
 
# Select '''Remove Selected From ...''' [[File:MenuMinusButtonWhite.png|23x22px]] button
# Click '''Yes''' on the Confirmation box
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# Click '''Yes''' on the Confirmation box; to remove devices from the list
# Devices will be removed from the list
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====Individual====
 
====Individual====
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# Locate a Managed Device
 
# Locate a Managed Device
 
# Click the dropdown and select '''+Remove From ...'''
 
# Click the dropdown and select '''+Remove From ...'''
# Click '''Yes''' on the Confirmation box
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# Click '''Yes''' on the Confirmation box, to remove devices from the list
# Device will be removed from the list
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[[Category:ITOM]]
 
[[Category:ITOM]]

Revision as of 08:41, 1 July 2020

{bluebanner|Home > Administration > ITOM > Inventory|Index}}

Contents

Introduction

The Inventory Viewer provides an interface to organise discovered devices and categorize them as Managed / Un-Managed Devices, as well as removing them. Once marked as a Managed, a device entitlement is consumed for a minimum of 30 days, after which this or any other Un-managed device will be able to re-use it. It is only possible to view Inventory details and execute IT Automation jobs on managed devices.

The creation of lists, when populated with managed devices, enables simple filtering within the viewer and provide a mechanism to provide multiple targets for IT Automation Jobs.

Related Articles

Tool Bar

  • Refresh
A refresh of the list may be required to display any new devices discovered while you are viewing the list
  • Show
  • All Managed Inventory
Show only the devices that categorized as Managed
  • All Un-managed Inventory
Show only those categorized as Un-managed
  • Add Selected To a Managed List
By selecting multiple devices in the list using the checkboxes, you can add these into an available Managed List.
  • Create List
Create a new list for managing or grouping devices
  • Filter
Free Text filter to search by Name, Manufacturer, Model or Operating System
  • Action
Actions to apply to one or more selected devices in the Inventory List
  • Toggle Managed Status
Set Selected As Managed / Set Selected as Un-managed
  • Add Selected to A Managed List
This is only available for Managed CIs)
  • Delete Device
This will permanently remove the device from the list
Display a device's discovered properties

Inventory List

ITOMInventoryList.png

The location where the results of the Discovery process are stored.

  • Action
Using this drop-down icon, you can select from several actions that you can apply against this individual inventory item
  • Name
Device hostname. Clicking on the hostname will display a detailed Properties list for this inventory item
  • Manufacturer
Shows the devices manufacturer
  • Model
Devices model details
  • OS
The devices installed Operating System
  • Ping
Displays "Green" if the device was able to respond to a ping request
  • DNS
Displays "Green" if the device was able to be identified by a DNS lookup
  • Discovered
Shows the discovery date for the device

Device Properties

Clicking on the Device Name will display properties discovered for the selected device, for Managed Devices the following information will be visible:

  • Summary (Name, Discovered On, Ping, DNS)
  • Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
  • Operating System
  • Network
  • Installed OS Options
  • Installed Software (filterable)
  • Job Queue (for that particular machine; the ability to run an ad-hoc job)
Information
For Un-managed devices, only the Summary information is available.

Managed Lists

These lists provide a mechanism to allow for IT Automations or Runbook jobs execution across multiple devices. They are manually populated and contain managed devices of which can exist in many lists.

Create a Managed List

  1. Navigate to (Home > ITOM > Inventory Viewer)
  2. From the Show filter Select + Create List
  3. Enter a name for the List
  4. The new list will now appear in the list of filters

Adding Devices to a List

Multiple

  1. From the Inventory View select two or more Managed Devices
  2. Click the Add to Managed List MenuPlusWhite.png button:
  3. The List is displayed showing the added entries

Individual

  1. Locate a Managed Device
  2. Click the dropdown and select +Add To Managed List
    InventoryMenuAddToList.png

Removing Devices from a List

Multiple

  1. Select the required List
  2. Click the checkbox next to each entry to be removed
  3. Select Remove Selected From ... MenuMinusButtonWhite.png button
  4. Click Yes on the Confirmation box; to remove devices from the list

Individual

  1. From the Show dropdown, select a populated List
  2. Locate a Managed Device
  3. Click the dropdown and select +Remove From ...
  4. Click Yes on the Confirmation box, to remove devices from the list
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