Inventory

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Introduction The Inventory Viewer provides an interface to manage discovered devices and categorize them as Managed / Un-Managed Devices, as well as remove them. It is only possible to view Inventory details and execute IT Automation jobs on managed devices. Devices can be grouped together in predefined Managed lists, of which can be used when assigning IT Automation Jobs. Lists can be used as a filter within the viewer.

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Inventory List

This is the location where the results of the Discovery process are stored.

• Action

Using this drop down icon, you can select from a number of actions that you can apply against this individual inventory item

• Name

Device host name. Clicking on the host name will display a detailed Properties list for this inventory item

• Manufacturer

Shows the devices manufacturer

• Model

Devices model details

• OS

The devices installed Operating System

• Ping

Displays "Green" if the device was able to respond to a ping request

• DNS

Displays "Green" if the device was able to be identified by a DNS lookup

• Discovered

Shows the date that the device was discovered

Inventory Tool Bar

• Refresh

A refresh of the list may be required to display any new devices that were discovered while you are viewing the list

• Show

• All Managed Inventory

Show only the Inventory that has been selected as Managed

• All Un-managed Inventory

Show only the Inventory that has been selected as Un-managed

• Add Selected To a Managed List

By selecting multiple Inventory items in the list using the checkboxes, you can add these into an available Managed List.

• Create List

Create a new list for managing or grouping Inventory

• Filter

Free Text filter to search by Name, Manufacturer, Model or Operating System

• Action

Actions can be applied to one or more Devices that have been selected in the Inventory List

• Toggle Managed Status

Set Selected As Managed / Set Selected as Un-managed

• Add Selected to A Managed List

This is only available for Managed CIs)

• Delete Device

This will permanently remove the inventory item from the list

• Properties

Display a device's discovered properties

Device Properties

Clicking on the Device Name will display properties discovered for the selected device, for Managed Devices the following information will be visible:

• Summary (Name, Discovered On, Ping, DNS)
• Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
• Operating System
• Network
• Installed OS Options
• Installed Software (filterable)
• Job Queue (for that particular machine; the ability to run an ad-hoc job)

For Un-managed devices, only the Summary information is available.

A Discovery REFRESHES the Installed Software list (i.e. it does NOT ADD to the list)