Difference between revisions of "Inventory"

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{{Bullet2|Add Selected To a Managed List|By selecting multiple Inventory items in the list using the checkboxes, you can add these into an available Managed List.}}
 
{{Bullet2|Add Selected To a Managed List|By selecting multiple Inventory items in the list using the checkboxes, you can add these into an available Managed List.}}
 
{{Bullet2|Create List|Create a new list for managing or grouping Inventory}}
 
{{Bullet2|Create List|Create a new list for managing or grouping Inventory}}
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{{Bullet1|Filter|Free Text filter to search by Name, Manufacturer, Model or Operating System}}
 
{{Bullet1|Action|Actions can be applied to one ore more Devices}}
 
{{Bullet1|Action|Actions can be applied to one ore more Devices}}
 
{{Bullet1|[[#Device Properties|Properties]]|Display a device's discovered properties}}
 
{{Bullet1|[[#Device Properties|Properties]]|Display a device's discovered properties}}

Revision as of 04:14, 20 March 2020

Home > Administration > ITOM > Inventory Index

Introduction

The Inventory Viewer provides an interface to manage discovered devices and categorize them as Managed / Un-Managed Devices, as well as remove them. It is only possible to view Inventory details and execute IT Automation jobs on managed devices. Devices can be grouped together in predefined Managed lists, of which can be used when assigning IT Automation Jobs. Lists can be used as a filter within the viewer.

Related Articles

Inventory List

ITOMInventoryList.png

This is the location where the results of the Discovery process are stored.

  • Action
Using this drop down icon, you can select from a number of actions that you can apply against this individual item
  • Name
Device host name
  • Manufacturer
Shows the devices manufacturer
  • Model
Devices model details
  • OS
The devices installed Operating System
  • Ping
Displays "Green" if the device was able to respond to a ping request
  • DNS
Displays "Green" if the device was able to be identified by a DNS lookup
  • Discovered
Shows the date that the device was discovered

Inventory Tool Bar

  • Refresh
A refresh of the list may be required to display any new devices that were discovered while you are viewing the list
  • Show
  • All Managed Inventory
Show only the Inventory that has been selected as Managed
  • All Un-managed Inventory
Show only the Inventory that has been selected as Un-managed
  • Add Selected To a Managed List
By selecting multiple Inventory items in the list using the checkboxes, you can add these into an available Managed List.
  • Create List
Create a new list for managing or grouping Inventory
  • Filter
Free Text filter to search by Name, Manufacturer, Model or Operating System
  • Action
Actions can be applied to one ore more Devices
Display a device's discovered properties
Information
Selecting the drop-down next to a device Name allows for the above actions to be executed on the individual device

The list has the following filters that can be applied:

Inventory Actions

  • Toggle Managed Status [Set Selected As Managed / Set Selected as Un-managed]
  • Add Selected to A Managed List (Managed CIs Only)
  • Delete Device

Device Properties

Clicking on the Device Name will display properties discovered for the selected device, for Managed Devices the following information will be visible:

  • Summary (Name, Discovered On, Ping, DNS)
  • Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
  • Operating System
  • Network
  • Installed OS Options
  • Installed Software (filterable)
  • Job Queue (for that particular machine; the ability to run an ad-hoc job)
Information
For Un-managed devices, only the Summary information is available.


To remove the CI (either Managed or Un-managed) from the Inventory, select "Delete Device" from the dropdown in the Inventory View.

A Discovery REFRESHES the Installed Software list (i.e. it does NOT ADD to the list)