ITOM Runbooks Quick Guide

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Introduction Hornbills ITOM Runbooks enables you to provide Orchestration by enabling more than one package operation to be executed as part of a process. Process logic can be applied to dictate whether an operation will be executed and the order of execution.

Related Articles IT Operations Management ITOM Package Library

Runbooks

Create a Runbook Process

1. From the ITOM page, select Runbooks
2. Click the And New Runbook(+) button
3. Enter a Name

Building a Runbook Process

1. Select the connection line between the Start and End nodes
2. Right-click on the selected line and select “Add node between connected nodes”

3. Select IT Automation

4. Hover over the IT Automation node, and click on the Settings icon

5. Enter Run Harry as the Display name

6. Click the Add Package button

7. Select Harry Hornbill

8. Confirm the Run Operation is set to Show Harry

9. Set Target Machine type to Machine, and select a Computer

10. Click Save draft button

Publish a Runbook Process

1. Click the Publishing Manager button

2. Click the Publish button

3. Click Runbooks from the breadcrumbs at the top of the page

Manually Execute a Runbook Process

1. Locate the Runbook Entry on the Runbooks list
2. Click the Invoke action button
3. Click Invoke

Schedule a Runbook Process

1. Navigate to (Home > ITOM > Job Scheduling)

2. Click the Create New button, and Select Runbook Schedule

3. Enter the following Schedule details:

   1. Name: Harry Hornbill

   2. Schedule: Run Once

   3. Runbook: Run Harry

   4. Set the following Operation Parameters to True:

4. Click Enable Schedule

5. Navigate to (Home > ITOM > Job Scheduling)

6. Wait for the Job schedule Time, and Click on the Job Name: Harry Hornbill

7. Click Job History

8. Confirm the Status of the Job