ITOM Roles and Rights

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Introduction ITOM provides additional rights that can be assigned to a security role, allowing access to individual features. One System Security Role is currently provided, enabling full access to any user account that is a member. If this role is not favourable the creation of a Custom Role, containing a combination of the ITOM rights detailed below, and the many others provided by the Hornbill platform, can be used.

Related Articles Roles Explained

• Roles

• ITOM Administrator

This role enables full access to the use and administration of the ITOM

• Rights

• Manage Automation Jobs

Enables access to the job queue where IT Automation and Discovery Jobs can be inititaed

• Manage Inventory

Enables access to the inventory where devices can be organised and there managed status set

• Manage Runbooks

Enables access to the Runbook orchestration features

• Manage Site Integration Services

Enables the creation and management Site Integration Connectors

• Manage Site Integration Packages

Enables the ability to create and manage custom packages

• Additional Rights

• Manage Business Process

Required for access to the Orchestration features provided by Runbooks (powered by the BPM)

• Table Rights

• h_inv_computer

• h_inv_installed_options

• h_inv_installed_software

• h_inv_ip_networks

• h_inv_list

• h_inv_listcomputer

• h_sis_groups

• h_sis_installed_packages

• h_sis_jobs

• h_sis_packages

• h_sis_published_packages

• h_sis_servers

It should be noted that the above rights may also be restricted by the ITOM subscription that has been configured for the Hornbill instance.