Difference between revisions of "Getting Started"
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== System Requirements == | == System Requirements == | ||
Revision as of 07:17, 15 September 2022
System Requirements
Hornbill is 100% web browser-based. There is no need to install anything to get started.
- The following web browsers are supported
- Microsoft Edge - Chromium Version
- Google Chrome - The latest version in the Chrome Stable Release Channel
- Firefox - The latest version in the Release Channel
- Apple Safari - The latest version
- IE11
Microsoft's IEx browser series has been a continuous burden on companies moving their applications into a browser. Internet Explorer right up to IE11 has failed to get close to any of the commonly accepted standards and as a result, has driven the need for a lot of "workarounds and IE-specific fixes". Finally, after many years, Microsoft has given up on their failing browser strategy and have adopted Chromium as the basis for their new browsers, and as a result have subsequently announced their dropping of support for IE11, introducing Microsoft Edge/Chrome which is a far better browser
https://docs.microsoft.com/en-us/lifecycle/announcements/internet-explorer-11-end-of-support
From our point of view, much of our existing code continues to work with IE11 but we are no longer actively developing/targeting that browser. We are not purposefully breaking what is already working, but future developments may or may not work with IE11, we will no longer be doing any "IE11-specific coding". We encourage our customers to choose from one of the other modern browsers, Edge, Chrome, and Firefox are all very good contenders as an alternative to the dated IE11 browser.
Accessing Hornbill
- Hornbill Web App
- This is the main application for Users to get access to Hornbill applications, configuration, and the Employee Portal.
- URL - https://live.hornbill.com/<yourinstancename>
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- Available through the Android and iOS app stores. Used by application and collaboration users.
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- Designed to facilitate an external support function and is accessed by IT Support consumers external to your Organization.
- URL - https://customer.hornbill.com/<yourinstancename>
- How do I find out the name of my Cloud Instance?
- If the Cloud instance was registered by you, you can refer to the automated email sent to you at the time of registration.
- If someone else in your company registered the Cloud instance, they should be able to provide this.
- Still not sure? Please don't hesitate to contact us at customer.success@hornbill.com