Difference between revisions of "Employee Portal"

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== Accessing the Employee Portal ==
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== Desktop Version ==
=== From Your Computer ===
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=== Accessing ===
 
Previously, users had access to their Service Catalog using the '''service.hornbill.com''' domain.  Hornbill Applications users use the '''live.hornbill.com''' domain to access their applications.  The Employee Portal brings the Service Catalog and the Applications together under '''live.hornbill.com'''.
 
Previously, users had access to their Service Catalog using the '''service.hornbill.com''' domain.  Hornbill Applications users use the '''live.hornbill.com''' domain to access their applications.  The Employee Portal brings the Service Catalog and the Applications together under '''live.hornbill.com'''.
  
 
You can access Hornbill Desktop version using any browser, and navigate to '''live.hornbill.com/<Your_Instance>'''. If you don't know your instance name, you may need to contact your IT support team.
 
You can access Hornbill Desktop version using any browser, and navigate to '''live.hornbill.com/<Your_Instance>'''. If you don't know your instance name, you may need to contact your IT support team.
  
=== From Your Mobile ===
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== Mobile Version ==
The mobile app can be accessed using your mobile's browser and navigating to '''mcatalog.hornbill.com/<Your_Instance>/'''. If you don't know your instance name, you may need to contact your IT support team.  A login button will display when you first connect.  Once you are logged in, if you are using an Android device you may get a prompt to Add the Hornbill App to your Home Screen.  If you select to do this, an application icon will be added to your phone which will provide quick access back to Hornbill and also open the app in a full screen.
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Hornbill has provided a Progressive Web App (PWA) to give users a fast and UI rich solution to accessing their company's home page which can be packed full of valuable information and Service Catalog access. 
 +
 
 +
=== Accessing ===
 +
The mobile app can be accessed using your mobile's browser and navigating to '''mcatalog.hornbill.com/<Your_Instance>/'''. If you don't know your instance name, you may need to contact your IT support team.  A login button will display when you first connect.  In most cases, this will be your network login for your company.
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 +
=== Home Screen ===
 +
Once you are logged in, you can add the Hornbill Employee Portal to your mobile device's Home Screen.  If you are using an Android device you may get a prompt to Add the Hornbill App to your Home Screen.  If you select to do this, an application icon will be added to your phone which will provide quick access back to Hornbill and also open the app in a full screen. On an iOS device, you can select from the Safari Options when on the Hornbill Employee Portal site to add the site to your Home Screen.
 
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== Desktop ==
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=== Navigation ===
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[[Category:Collaboration]]
 
[[Category:Collaboration]]

Revision as of 20:45, 11 February 2020

Home > Applications > Collaboration > Employee Portal Index
Service-catalog-company-home-header.png


Introduction

The Employee Portal is the next evolution of Hornbill Self Service aiming to help deliver an exceptional employee experience and is intended to supersede the existing Hornbill Service Portal. The Employee Portal sees the self service experience move closer to the core of the Hornbill Platform, becoming part of the live.hornbill.com domain.

Related Articles

Desktop Version

Accessing

Previously, users had access to their Service Catalog using the service.hornbill.com domain. Hornbill Applications users use the live.hornbill.com domain to access their applications. The Employee Portal brings the Service Catalog and the Applications together under live.hornbill.com.

You can access Hornbill Desktop version using any browser, and navigate to live.hornbill.com/<Your_Instance>. If you don't know your instance name, you may need to contact your IT support team.

Mobile Version

Hornbill has provided a Progressive Web App (PWA) to give users a fast and UI rich solution to accessing their company's home page which can be packed full of valuable information and Service Catalog access.

Accessing

The mobile app can be accessed using your mobile's browser and navigating to mcatalog.hornbill.com/<Your_Instance>/. If you don't know your instance name, you may need to contact your IT support team. A login button will display when you first connect. In most cases, this will be your network login for your company.

Home Screen

Once you are logged in, you can add the Hornbill Employee Portal to your mobile device's Home Screen. If you are using an Android device you may get a prompt to Add the Hornbill App to your Home Screen. If you select to do this, an application icon will be added to your phone which will provide quick access back to Hornbill and also open the app in a full screen. On an iOS device, you can select from the Safari Options when on the Hornbill Employee Portal site to add the site to your Home Screen.

Navigation