Dell

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Dell Dell is a multinational technology company that designs, develops, manufactures, markets, sells, and supports information technology products and services. It's one of the world's leading computer brands and suppliers of PCs. Gain asset information from the Dell Warranty services using the Hornbill integration service. Dell is a Premium Integration

Related Articles Hornbill iBridge Premium Integrations KeySafe Cloud Automation Business Process Designer Auto Tasks Runbooks

Authentication

In order to integrate with Dell, you will first need to configure, and securely store the authentication credentials for the Dell Account/s you want to use with the Hornbill App.

Dell requires an active techdirect account to use their API. Through the techdirect portal, a request can be made to gain access to the dell warranty API. Dell API access requested from this site: Dell API

Storing Credentials

Configure your Dell account authentication in KeySafe in order to use the Dell options.

In the admin console > System > Security > KeySafe

• In Administration, navigate to System > Security > KeySafe;
• Click on + and select Dell Warranties
• Give the API Key a title (this is the name/identifier for the Dell account as you will see it when using the Integration Call node in your business process)
• Optionally add a description
• The ClientID field should be populated with the clientID given when you signed up to Dell.
• The Client Secret field should be populated with the client secret value taken given to you by Dell.
• Click Create Key to save

Revoking Access

If at any point you wish to revoke the Hornbill platform's access to Dell, just delete the Dell Keysafe key.

NOTE: This will revoke the rights of any existing Dell Integration Calls in your Business Processes/Custom Buttons/Auto Tasks/Runbooks that are using the revoked Dell account, so you will need to edit these accordingly.

Cloud Automation Operations

Once you have your Dell account authorised, you're all set to use it with the Integration Call in your business processes. The following options are now available for you to use with Dell Warranties:

• Warranty
  • GET Asset Details - Gets all Dell asset details
  • GET Asset Header - Get headers of the Dell asset
  • GET Asset Summary - Gets a summary view of Dell asset information;
  • GET Asset Warranty - Gets all Dell Warranty information for an asset

Read more about using the Integration Call from the Related Articles section, and learn how to work with input and output parameters for each of the Dell options.