Co-Worker Service Manager

From Hornbill
Revision as of 13:18, 19 September 2017 by Stevenb (talk | contribs) (→‎Services)
Jump to navigation Jump to search

Home > Collaboration > My Profile > Service Manager

Introduction

When viewing a co-workers record you are able to view the requests that have been raised for that co-worker along with the Services that they are subscribed to.

Related Articles

Requests

Coworker Service Manager.png

Under the Co-Workers Requests tab a fully functioning Request List is displayed. This Request List functions in the same way as the main request list and respects the rights and access that the support person has to the requests, only showing those that are assigned to their teams or the services that they support.

Services

Under the Co-Workers Services tab is a list of Services that the co-worker is subscribed to. A support person with the appropriate rights will be able to click on each service to access more information about the service.