Difference between revisions of "Co-Worker Service Manager"

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(Created page with "When viewing a contact record you are able to view the requests that have been raised for that contact along with the Services that they are subscribed to. These are presented...")
 
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When viewing a contact record you are able to view the requests that have been raised for that contact along with the Services that they are subscribed to. These are presented in two collapsed sections that can be expanded to show the content of each.
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
Requests
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__NOTOC__[[Main Page|Home]] > [[Collaboration]] > [[My Profile]] > Service Manager
When this section is expanded a fully functioning Request List is displayed. This Request List functions in the same way as the main request list and respects the rights and access that the support person has to the requests, only showing those that are assigned to their teams or the services that they support.
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</div>
Services
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{|style="width: 100%"
When this section is expanded a list of Services that the customer is subscribed to is displayed. A support person with the appropriate rights will be able to click on each service to access more information about the service.
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|- valign="top"
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|style="width:73%"|
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==Introduction==
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When viewing a co-workers record you are able to view the requests that have been raised for that co-worker along with the Services that they are subscribed to.
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|style="width:5%"|
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|style="width:22%; border-style: solid; border-width: 1px; border-color:#e6e6e6; background-color:#f2f2f2;"|
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== Related Articles ==
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:* [[My_Profile_About|About]]
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:* [[My_Profile_Achievements|My Achievements]]
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:* [[My_Profile_Settings|Settings]]
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|}
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==Requests==
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[[File:My_Profile_Connections.png|600px|right]]
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Under the '''Co'Workers''' Requests tab a fully functioning Request List is displayed. This Request List functions in the same way as the main request list and respects the rights and access that the support person has to the requests, only showing those that are assigned to their teams or the services that they support.
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==Services==
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Under the '''Co'Workers''' Services tab is a list of Services that the co-worker is subscribed to. A support person with the appropriate rights will be able to click on each service to access more information about the service.
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[[Category:Collaboration]][[Category:Service Manager]]

Revision as of 13:09, 19 September 2017

Home > Collaboration > My Profile > Service Manager

Introduction

When viewing a co-workers record you are able to view the requests that have been raised for that co-worker along with the Services that they are subscribed to.

Related Articles

Requests

My Profile Connections.png

Under the Co'Workers Requests tab a fully functioning Request List is displayed. This Request List functions in the same way as the main request list and respects the rights and access that the support person has to the requests, only showing those that are assigned to their teams or the services that they support.

Services

Under the Co'Workers Services tab is a list of Services that the co-worker is subscribed to. A support person with the appropriate rights will be able to click on each service to access more information about the service.