Runbooks
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IntroductionOrchestration is fulfilled via the creation of a Runbook, enabling different operations to be bound together within a business process to perform a complete end to end solution. Allowing for the standardisation/automation of best practices that improve efficiency, reliability and reducing user error. As an example, the onboarding of a new user could require the following to be set-up / configured:
The above actions are most likely conditional based on information passed to the Runbook and logic provided by Hornbill's Powerful Business Process Workflow tool. Only features specific to Runbooks will be discussed; for further details, refer to the Business Process Designer documentation. |
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Runbooks List
- Runbook
- The name of the Runbook
- Category
- Runbook Category
- Created By
- The User that created the Runbook process
- Created On
- Runbook Process creation date
- Updated By
- The User that last updated the Rnbook process
- Published version
- Runbook published version number
- Active State
- Identifies Active or De-Activated Runbooks
- Action Buttons
- Enables actions to be executed on the adjacent Runbook
- Publish
- Open the Publishing Manager
- Copy
- Createa a new copy of the Runbook
- Rename
- Rename the Runbook
- Delete
- Delete the Runbook
- Invoke
- Execute the Runbook
Toolbar
- Filter
- Free Text Filter on Runbook, Category & Created By
- Dropdown Filter
- Active State filter
- Manage Executed Processes
- Displays all executed processes, provides trouble shooting and process control features
Runbook Business Process
One major difference with the BPM, as used within Applications such as Service Manager, is that output parameters can be defined. Applications that use the BPM can utilise the Output Parameters in the same manner as that provided by Cloud Automation node results.
Process Nodes
- Hornbill Automation
- Invoke Hornbill Actions
- Cloud Automation
- Interact with third parties
- IT Automation
- Invoke ITOM Packages or other Runbooks
- Decision
- Conditional execution based on one or more expressions
- End Process
- Abort
- Start Parallel Processing
- Finish Parallel Processing
Runbook Process Settings
- Input Parameters
- Parameters which can be used throughout the process
- Output Parameters
- Parameters which will be passed on to the calling process
- Category
- Allowing for categorisation & searching
- Description
- Allowing for searching
- Display Options
- Normal/Projector - providing a more high contrast viewing alternative
- Access Granted To
- Access can be granted based on Role, User or Group
- IF the "Access Granted To" is set, then the ability to run this particular Runbook will be limited to only specific users and those users who are members of the configured Groups