Vonage

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Introduction Building blocks for global communications apps - SMS, Voice, Verify, & Chat APIs Keep your customers up to date with what is happening in Hornbill and tickets in real time with the Hornbill iBridge integration to Vonage SMS.

Related Articles Hornbill iBridge KeySafe Integration Call Business Process Designer

KeySafe Configuration

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In order to integrate with Vonage, you will first need to configure, and securely store the authentication credentials for the Vonage Account/s you want to use with the Hornbill App.

Configure your Vonage account authentication in KeySafe in order to use the Vonage options.

In the admin console > System > Security > KeySafe

• Select on + and select Vonage Authentication
• Give the Vonage KeySafe a Title (this is the name / identifier for the Vonage account as you will see it when using the Integration Call node in your business process)
• Optionally add a description
• API Key. This is found on the Vonage site when logged into your account
• Add the API Secret. This is found on the Vonage site when logged into your account
• Select Create Key to save

Managing Vonage Configurations

• Use KeySafe to create, store and enable integrations with multiple Vonage accounts for use in your business processes.

Business Process

Options (Methods)

Once you have your Vonage Account Authorised, your all set to use it with the Integration Call in your business processes. The following options are now available for you to use with Vonage:

• Send SMS

Read more about using the Integration Call from the Related Articles section, and learn how to work with input and output parameters for each of the Vonage options.