All public logs
Jump to navigation
Jump to search
Combined display of all available logs of Hornbill. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
- 19:37, 19 April 2024 Jamesa talk contribs deleted page Incident Diagnosis & Investigation (content was: "__NOTOC__Home > Service Manager > Incident Diagnosis & Investigation ==Introduction== Service Manager is a highly configurable, flexible solution which is not prescriptive in how you manage your Incident Process. Incident Management processes can be automated, or entirely manual depending on your requirements. ===Incident Categorization & Prioritization=== It is possible to allow both analysts and supported customers to categorise their Incidents during e...")