Difference between revisions of "Solutions Action Item"

Revision as of 15:55, 27 January 2016

Home > Service Manager > Incident Requests > Solutions

Introduction

The Solutions Action on an Incident identifies possible solutions for that particular incident. The solutions icon is dynamic and is only displayed when a potential solution is available.

Features

Accepting a solution
Not the solution
Resolve using a solution

Difference between revisions of "Solutions Action Item"

Revision as of 15:55, 27 January 2016

Introduction

Features

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Revision as of 15:54, 27 January 2016 (view source) Jamesa (talk \| contribs) ← Older edit	Revision as of 15:55, 27 January 2016 (view source) Jamesa (talk \| contribs) m (Jamesa moved page Incident Solutions to Solutions Action Item without leaving a redirect) Newer edit →
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