Difference between revisions of "Solutions Action Item"
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== Related Articles == | == Related Articles == | ||
:* [[Workaround_Action_Item|Workarounds]] | :* [[Workaround_Action_Item|Workarounds]] | ||
| − | :* [[Service_Manager_Business_Process_Workflow#Access_Control|Access Control | + | :* [[Service_Manager_Business_Process_Workflow#Access_Control|Access Control]] |
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Revision as of 08:08, 19 June 2017
Home > Service Manager > Incident Requests > Solutions
IntroductionThe Solutions Action on an Incident identifies possible solutions for that particular incident. The solutions icon is dynamic and is only displayed when a potential solution is available. |
Related Articles |
Features
- Accepting a solution
- Not the solution
- Resolve using a solution