Difference between revisions of "Site Integration Services"
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Hornbill's Site Integration Services (SIS) consists of two components, the setup and configuration within Hornbill and a Site Integrations package that needs to be installed on a computer within your organization which runs as a standard Windows NT Service. | Hornbill's Site Integration Services (SIS) consists of two components, the setup and configuration within Hornbill and a Site Integrations package that needs to be installed on a computer within your organization which runs as a standard Windows NT Service. | ||
| − | The SIS Server's role is to monitor the ITOM Job Queue for any jobs that it needs to execute, polling the queue every 15 | + | The SIS Server's role is to monitor the ITOM Job Queue for any jobs that it needs to execute, polling the queue every 15 seconds—acting as a heartbeat to the cloud, registering that the Hornbill SIS is up and running. |
| − | The service is accessible via a web page, which allows for the initial pairing and display of the current status of the service. The service | + | The service is accessible via a web page, which allows for the initial pairing and display of the current status of the service. The service can self-update and pulls all information from the paired instance with regards to jobs that are required to be undertaken on specified devices on the network. There are currently two types of job that can be initiated; Computer Discovery and IT Automation. Automation jobs powered via pre-built packages provided by Hornbill or custom-built internally. |
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* [[IT Operations Management]] | * [[IT Operations Management]] | ||
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== Download and Install Hornbill SIS== | == Download and Install Hornbill SIS== | ||
| − | The Hornbill SIS package | + | The Hornbill SIS package once downloaded from the Hornbill Instance in the form of Windows executable, will need to be installed. Installation requires local administration rights will be required on the computer to install the SIS as a Windows NT Service. |
===Minimum requirements=== | ===Minimum requirements=== | ||
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{{infobox|For package targets, currently 32 bit and 64 bit Windows on operating systems currently supported by Microsoft, with the OS requirements dependent on the package and what it delivers}} | {{infobox|For package targets, currently 32 bit and 64 bit Windows on operating systems currently supported by Microsoft, with the OS requirements dependent on the package and what it delivers}} | ||
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== Site Integration Services List == | == Site Integration Services List == | ||
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| + | == Add a SIS Connector == | ||
[[Category:ITOM]] | [[Category:ITOM]] | ||
Revision as of 15:38, 17 March 2020
| Home > Administration > ITOM > Site Integrations Services | Index |
IntroductionHornbill's Site Integration Services (SIS) consists of two components, the setup and configuration within Hornbill and a Site Integrations package that needs to be installed on a computer within your organization which runs as a standard Windows NT Service. The SIS Server's role is to monitor the ITOM Job Queue for any jobs that it needs to execute, polling the queue every 15 seconds—acting as a heartbeat to the cloud, registering that the Hornbill SIS is up and running. The service is accessible via a web page, which allows for the initial pairing and display of the current status of the service. The service can self-update and pulls all information from the paired instance with regards to jobs that are required to be undertaken on specified devices on the network. There are currently two types of job that can be initiated; Computer Discovery and IT Automation. Automation jobs powered via pre-built packages provided by Hornbill or custom-built internally. |
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Download and Install Hornbill SIS
The Hornbill SIS package once downloaded from the Hornbill Instance in the form of Windows executable, will need to be installed. Installation requires local administration rights will be required on the computer to install the SIS as a Windows NT Service.
Minimum requirements
- OS: Windows Server 2012, 2012 R2, 2016 or 2019
- RAM: 4GB
- Free Disk: 10GB
There is a minimal CPU load and will run on virtual as well as physical machines.
- For package targets, currently 32 bit and 64 bit Windows on operating systems currently supported by Microsoft, with the OS requirements dependent on the package and what it delivers
Site Integration Services List
- Name
- The name of the Connector, provided when setting up
- Group
- Name of the Group that the Connector is a member of
- Description
- Provided when creating the Connector, to provide further details about the Connector and the linked SIS
- Service Type
- Shows the operating system architecture of the Server hosting the SIS installation (64 or 32-bit)
- Service State
- Lets you enable or disable the SIS
- Online Status
- Displays the current status.
- Service Build
- Displays the SIS Server version. Any Service showing an older build may highlight that there is an issue with automatic updates for that service
- Last Seen On
- This will display the last time there was communication between the Hornbill SIS Service and the SIS Server
From the Site Integration Services list, a user can access the following features:
Refresh the list
Filter the list
Download the Site Integration Server installer
Move the selected SIS to another group
Add a SIS Connector
Delete selected SIS connectors