Difference between revisions of "Site Integration Services"

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{{bluebanner|[[Main_Page|Home]] > [[Administration]] > ITOM|[[:Category:ITOM|Index]]}}
 
{{bluebanner|[[Main_Page|Home]] > [[Administration]] > ITOM|[[:Category:ITOM|Index]]}}
{{IntroAndLinks|Installed as a standard Windows NT Service, and must be paired with a Hornbill Cloud instance, using an Authorisation Key generated from within the cloud, before it can be used.
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{{IntroAndLinks|
The SIS server's role is to monitor the ITOM Job Queue for any jobs that it needs to execute, polling the queue every 15 seconds. This also acts as a heartbeat to the cloud registering that the SIS is up and running, and also sets a status locally that it is still able to connect with the cloud.
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Hornbill's Site Integration Services (SIS) consists of two components, the setup and configuration within Hornbill and a Site Integrations package that needs to be installed on a computer within your organization which runs as a standard Windows NT Service.
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The SIS Server's role is to monitor the ITOM Job Queue for any jobs that it needs to execute, polling the queue every 15 seconds. This also acts as a heartbeat to the cloud registering that the Hornbill SIS is up and running.
 
The service is accessible via a web page, which allows for the initial pairing and display of the current status of the service. The service is able self update and pulls all information from the paired instance with regards to Jobs that are required to be undertaken on specified devices on the network. There are currently two types of job that can be initiated; Computer Discovery and IT Automation. Automation jobs are powered via pre-built packages provided by Hornbill or custom built internally.
 
The service is accessible via a web page, which allows for the initial pairing and display of the current status of the service. The service is able self update and pulls all information from the paired instance with regards to Jobs that are required to be undertaken on specified devices on the network. There are currently two types of job that can be initiated; Computer Discovery and IT Automation. Automation jobs are powered via pre-built packages provided by Hornbill or custom built internally.
 
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Various methods are used to identify devices on the network, and inventory details are gathered using WMI / WinRM. Credentials are configured and stored securely within the Hornbill cloud KeySafe, and are never stored on the local SIS server or destination computers.
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* [[IT Operations Management]]}}
|* [[IT Operations Management]]}}
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* [[ITOM Job Queue]]

Revision as of 20:51, 11 March 2020

Home > Administration > ITOM Index

Introduction

Hornbill's Site Integration Services (SIS) consists of two components, the setup and configuration within Hornbill and a Site Integrations package that needs to be installed on a computer within your organization which runs as a standard Windows NT Service.

The SIS Server's role is to monitor the ITOM Job Queue for any jobs that it needs to execute, polling the queue every 15 seconds. This also acts as a heartbeat to the cloud registering that the Hornbill SIS is up and running. The service is accessible via a web page, which allows for the initial pairing and display of the current status of the service. The service is able self update and pulls all information from the paired instance with regards to Jobs that are required to be undertaken on specified devices on the network. There are currently two types of job that can be initiated; Computer Discovery and IT Automation. Automation jobs are powered via pre-built packages provided by Hornbill or custom built internally.

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