Difference between revisions of "Service Manager Config"

From Hornbill
Jump to navigation Jump to search
Line 12: Line 12:
 
|}
 
|}
  
 +
<!-- ************************************************ Cards ****************************************** -->
 +
{|cellspacing="10"
 +
|-
 +
<!-- *****************************************  ROW 1  ****************************************************** -->
 +
 +
| style="width:250px;border:2px solid #AAA; padding:1em;" |
 +
[[File:ServiceDeskCard.png|300px|link=Service Desk Administration]]
 +
| style="width:250px; border:2px solid #AAA; padding:1em;" |
 +
[[File:SMRelationshipsCard.png|300px|link=Service Manager Relationships]]
 +
| style="width:250px; border:2px solid #AAA; " |
 +
[[File:SubStatusCard.png|300px|center|link=Global Request Sub-statuses]]
 +
|-
 +
 +
<!-- *******************************************  ROW 2  **************************************************** -->
 +
 +
| style="width:250px; border:2px solid #AAA; padding:1em;" |
 +
[[File:AssessmentCard.png|300px|link=Service Manager Assessments]]
 +
| style="width:250px;border:2px solid #AAA; padding:1em;" |
 +
[[File:RequestSettingsCard.png|300px|link=Request Settings]]
 +
 +
|}
  
 
* [[Service Desk Administration |Service Desk]]
 
* [[Service Desk Administration |Service Desk]]

Revision as of 23:31, 16 December 2019

Home > Administration > Service Manager > Configuration Index

Introduction

The Configuration options allow you to define how certain areas of Service Manager work including setting up your Service Desk, Relationships between different Service Manager entities, Sub-statuses, and default settings for requests.

Related Articles

ServiceDeskCard.png

SMRelationshipsCard.png

SubStatusCard.png

AssessmentCard.png

RequestSettingsCard.png