Service Domains Administration
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IntroductionService Domains are used to define business areas where related services will be made available to users who will consume the services. Different Hornbill Apps have the ability to define their own Service Portfolio and the services that can be offered. Each of these services can then be allocated to a Service Domain. Examples of Service Domains may include IT, HR, and Facilities. |
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Details
Name/Description
- Service Domain ID
- This is a unique identifier for the Service Domain. When adding a new Service Domain, this cannot be the same value as any other existing Service Name
- Language
- This is to provide translations into different languages. This will provide translations to a user, based on the language specified in their user profile. The Default language is used in the situation where a user has a language set in their profile, but translations for that language have not been provided.
- Name
- This is the Name of the Service Domain which will be displayed to the users within the Header of the home page.
- Description
- The Description field can be used to make a note about the use or purpose of the Domain. At the moment this is not displayed to the customer on any of the pages.
Settings
- Catalog
- This setting allows you to link the Service Domain to an existing Catalog.
- Icon
- This associates an icon to this particular Domain. This icon maybe be visible within some of the different company pages
- Enabled
- Once enabled, this Service Domain will be available on the company page. However, it will not become visible until there is a Domain Page created for it.
- System Domain
- This a read only setting that distinguishes between Service Domains that are provided by Hornbill and those that are manually created by you. System Domains cannot be deleted.
Domain Categories
A domain category allows you to associate one or more services to the category. This will allow for improved organisation and navigation of Services when there are a large number of services available under a Service Domain
Each Category has the following options
- Language
- This is only displayed after the category has been created. When a category is first created it populates the Default Language with the Name and Description. After the category has been saved, you can edit the category to create the language variations that are needed.
- Name
- The name displayed to the users on the company pages
- Description
- Hint text that is displayed to users on the company pages
Domain Owners
- Add Owners
- Remove Owners