Difference between revisions of "Service Domains Administration"

Revision as of 23:23, 31 January 2020

Home > Administration > Service Catalogs > Service Domains

Index

Introduction

Service Domains are used to define business areas where related services will be made available to users who will consume the services. Different Hornbill Apps have the ability to define their own Service Portfolio and the services that can be offered. Each of these services can then be allocated to a Service Domain. Examples of Service Domains may include IT, HR, and Facilities.

Details

Name/Description

Service Domain ID

This is a unique identifier for the Service Domain. When adding a new Service Domain, this cannot be the same value as any other existing Service Name

Language

This is to provide translations into different languages. This will provide translations to a user, based on the language specified in their user profile. The Default language is used in the situation where a user has a language set in their profile, but translations for that language have not been provided.

Name

This is the Name of the Service Domain which will be displayed to the users within the Header of the home page.

Description

The Description field can be used to make a note about the use or purpose of the Domain. At the moment this is not displayed to the customer on any of the pages.

Settings

Catalog

This setting allows you to link the Service Domain to an existing Catalog.

Icon

This associates an icon to this particular Domain. This icon maybe be visible within some of the different company pages

Enabled

Once enabled, this Service Domain will be available on the company page. However, it will not become visible until there is a Domain Page created for it.

System Domain

This a read only setting that distinguishes between Service Domains that are provided by Hornbill and those that are manually created by you. System Domains cannot be deleted.

Domain Categories

Language

Name

Description

Domain Owners

Add Owners

Remove Owners

@@ Line 28: / Line 28: @@
 === Settings ===
 :* '''Catalog'''
-:: This setting allows you to link the Service Domain to an existing [[Catalogs Administration|Catalog]].
+:: This setting allows you to link the Service Domain to an existing [[Service Catalogs Administration|Catalog]].
 :* '''Icon'''
 :: This associates an icon to this particular Domain.  This icon maybe be visible within some of the different company pages