Difference between revisions of "Service Assets"

From Hornbill
Jump to navigation Jump to search
 
(11 intermediate revisions by 2 users not shown)
Line 1: Line 1:
 +
This document can now be found at its new location in the [http://localhost:3000/servicemanager-user-guide/service-portfolio/services#assets/ Hornbill Document Library].
 +
 +
[[file:hornbill-document-library.png|Service Assets|link=http://localhost:3000/servicemanager-user-guide/service-portfolio/services#assets/]]
 +
<!--
  
 
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
 
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
__NOTOC__[[Main Page|Home]] > [[Service Manager]]  > [[Services]] > [[Service Details]] > Assets
+
__NOTOC__[[Main Page|Home]] > [[Service Manager]]  > [[Service Portfolio]] > [[Service Details]] > Assets
 
</div>
 
</div>
 
{|style="width: 100%"
 
{|style="width: 100%"
Line 7: Line 11:
 
|style="width:73%"|
 
|style="width:73%"|
 
==Introduction==
 
==Introduction==
The details of a service provides some key values and settings to make a service operational. These options include setting the name, description, status, visibility, and more. Some of this information is mandatory on the creation of a Service so it is important to plan your service before starting.
+
Associating the assets which support a service helps support quicker Incident and or Problem resolutions by making it quick and easy to understand what infrastructure is directly used to provide each service. Change management can benefit from visualizing impact when considering implementing changes to a service, or assets which support a service.
 
|style="width:5%"|
 
|style="width:5%"|
 
|
 
|
Line 13: Line 17:
  
 
== Related Articles ==
 
== Related Articles ==
:* [[Services_Request_Configuration|Services Request Configuration]]
+
:* [[Service_Details|Service Details]]
 +
:* [[Asset_Management|Asset Management]]
 +
:* [[Configuration Manager]]
 
|}
 
|}
 +
 +
==Linking Assets==
 +
[[File:Service_Assets.png|400px|right]]
 +
 +
Use the Search field to find assets which you wish to link to the Service and use the '''Link''' button to associate them to the Service.
 +
 +
* Any linked assets will be visible in the '''Linked Asset''' Section
 +
* If you need to unlink assets from the service use the '''Remove''' button next to the asset you wish to unlink
 +
 +
==Launch Explorer (Configuration Manager Plugin)==
 +
 +
If you have installed the Configuration Manger application on your instance, the [[File:ciexplorer_service_Asset.png]] icon will appear next to each linked asset, allowing the launching of the '''Configuration Item Explorer''' in a new tab. 
 +
-->
 +
[[category:HDOC]]

Latest revision as of 18:32, 20 February 2024

This document can now be found at its new location in the Hornbill Document Library.

Service Assets